7 Things To Know About Uber Pool | The Carpool By Uber Company Info

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Uber is an innovative alternative to taxis and one of the most popular ride-hailing apps providing ride service, long distance rides and non-emergency medica transportation in many cities worldwide. It is also a carpool app that offers several classes of service, which vary by cost, car type, comfort level and types of quality.

Uber is committed to providing a cashless experience with different types of rides that fit customers' needs and fulfill customers expectations. UberPool is one of the cheapest ride options offered by Uber. In this complete guide I will show you how the Uber Pool works and how to save money with the shared mobility service.

1. What is Carpool And How Does It Work With Uber?

What does carpool mean? Carpool (or car pooling) is one of the aspects of sustainable mobility and the sharing economy that is increasingly gaining traction in the habits of people around the world. The exact definition is “the sharing of a car ride by more than one person going to the same destination”.

The introduction of multiple classes of service allows users to choose ride modes that fit their travel needs. UberPool is a special Uber ride option. You can choose to share your ride with a person heading to the same destination.

As we said, the UberPool is one of the cheapest options available in the shared mobility platform. If you already know how rideshare works with Uber and you’re familiar with the on-demand ride application, this should be quite similar. Basically, you share the trip with a stranger. Of course one of the biggest advantages is that you will also share the costs.

The UberPool option will allow you to get from point A to point B.

  • Start by requesting a ride
  • Select the UberPool option and enter your destination in the app
  • Specify if you are alone or if you bring a second passenger with you, so the car will not be overbooked
  • The app will automatically match you with a driver nearby and other riders heading in the same direction
  • Once you have been matched with a driver, you will get an in app notification with the license plate, car make and model, and the photo and name of the driver.
  • If you enjoyed the experience, you can tip your driver.

Keep in mind that it is not possible to change the pickup location, the destination or add a stop after submitting the request.

You can't decide if you are the first passenger dropped off. The itinerary has been already calculated and optimized by the algorithm. So, does uberpool take longer? Since you share your ride with others, it may take longer.

You can request UberPool for up to 2 people (in one pickup). So if you want to share your ride with three, four or more people, you should use other Uber options.

One of the features of the app will allow you to split the fare. That is very useful especially if you ride with friends. However, you cannot split a fare using Uber Pool, if you want to share, you should choose the UberX option.

2. What Is Uber Express Pool?

The Uber express pool is cheaper than the Uber pool. The big difference between the cheap Uber rides is that with the express pool option, you will always share the rides but additionally you have to do a small walk to the pickup spot. The express pool option in Uber competes with the services of Via rideshare in the cities where the startup is available. The walking distance is nothing when one has a motive !

3. Where is UberPool Available?

The mobility transportation service is a San Francisco headquartered company available in 80 countries around the world.

Uber’s products include food delivery apps like Postmates and Uber Eats, Uber Freight, alcohol delivery and also grocery delivery.

The company also offers everyone with the requirements, the opportunity of getting paid to drive or earn money delivering.

While the UberPool is one of the cheapest car pooling options, it's only available in big markets like New York, Los Angeles, Philadelphia, San Francisco…

To verify if the service is available in your area, you should check the Uber city’s web page.

Related Article: Uber Eats No Couriers Nearby

4. How Is UberPool Pricing Calculated?

Carpool rates are calculated like other ride’s rates. Pricing is determined by various factors such as route distance, origin location, final destination, and any applicable promotions. You will see different pricing at different times.

Fares are estimated and may change due to traffic, weather, or other factors. The goal is to keep UberPool as consistent and affordable as possible.

So, is the Uber pool price per person? The prices are never calculated per person. With the pool service you are allowed to bring with you one additional passenger at no additional cost.

Related Article: How Much Does Uber Cost?

5. Uber Pool Rules

You can share a car ride when you take a little trip or you can carpool to work, however, you should avoid car pooing when you have a lot of luggages or when you go to the airport.

Carpool passengers must follow the Uber's Community Guidelines. The company is committed to provide safety rides to all the users. If you do not follow these rules your account can be deactivated.

  • The driver will not wait more than 2 minutes at your pickup location. If you do not show up within 2 minutes, the driver can cancel the trip and select Rider no-show in the Uber app.
  • Do not eat during your ride. Remember that drivers use their own car and especially during the pandemic they make a lot of efforts to keep the car clean and sanitized.
  • Do not take too much space with your baggage.
  • Don’t leave things behind (water bottles, trash...). Keep in mind that as soon as you’re dropping off drivers are ready to pick up someone else.
  • Respect the Uber matching technology. The driver will follow the instructions on the app and cannot change his route. If you are in a hurry… do not choose the pool option.
  • Riders cannot rate each other, but if something went wrong, do not hesitate to contact the Uber customer service.

6. UberX vs Pool

Our UberX vs Pool face-off will help you figure out
which kind of ride is right for you.
Pool UberX
Prices It is the cheapest option in Uber as the cost is split between multiple passengers. UberX isn't as cheap as Pool, but it is cheaper than a regular taxi.
Sharing Passengers have to share the car with strangers, which can sometimes be an unpleasant experience. This is a solo ride.
Flexibility Once the pickup point and destination have been established, you cannot change it. You can change your destination or add a stop during the trip.
Maximum Number of Riders There are only a maximum of 2 riders per pickup. 4 people can travel on UberX.
Availability It is only available in a limited number of cities. It is available in many cities and countries.

Summarizing: The main difference between UberPool and UberX is their cost and what you can expect. UberPool will pair multiple parties going in the same direction and it is the cheapest option in Uber. UberX is a little bit more expensive than UberPool. However, it allows you to drive alone in a comfort car.

7. Can I use My Commuter Benefits on UberPool?

Commuter benefits allow employers to support their employees when it comes to their daily commute. The benefits generally come in form of a benefit card or a commuter check. The great advantages is that the transportation benefits are tax free up to a certain limit.

The transit benefits are really commun in New York City. Indeed, to complain to the NYC's Commuter Benefits Law, most private and nonprofit employers with 20 or more full-time non-union employees in NYC must offer a commuter benefits program.

If you have one of the following commuter benefits prepaid cards, it can be used to pay and ride in a pool car with Uber.

  • Beniversal Prepaid Mastercard®
  • Commuter Check Prepaid Mastercard®
  • eTRAC Prepaid Mastercard®
  • Flex Benefits Visa® Card
  • Flex Facts Commuter Benefits Card
  • GoNavia Transit Benefit Card
  • Gusto Benefits Debit Mastercard®
  • Igoe Administrative Services Benefits Card
  • MyAmeriflex Mastercard®
  • NBS Smart Card®
  • PayFlex Card® Debit MasterCard®
  • Pension Dynamics Company Benefits Card
  • The Alice Card
  • TransitChek QuickPay Prepaid Visa® Card
  • WageWorks Commuter Prepaid MasterCard®
  • WageWorks Visa® Prepaid Commuter Card
  • WEX Health Payment Card
  • Zenefits Debit MasterCard®

As you probably know, cash payments are not available with Uber.

8. Uber Suspended the Carpool Service

So, why is there no Uberpool option in the app? During the pandemic, the rideshare app is still working, however to help in the fight against COVID-19, Uber disabled the pool in the United States, Canada, France…The coronavirus continues to spread in the cities and the goal is to help flatten the curve.

In the past one of the main reasons Uberpool was not showing in the app was because the service was not available in your city or country.

📌 Curiosity

In the United States carpooling has become part of a very hilarious column of "The Late Late Show with James Corden" on CBS, aka Carpool Karaoke. The conductor James Corden drives a car and then picks up one or more famous people, often singers, and along the way they sing several songs.

The videos have collected millions and millions of views and are worth a look: it is not often, in fact, to be able to share the car and sing along with Michelle Obama, or George Clooney and Julia Roberts.

We Share

Sharing is better for the planet and you will also save money. Now you know how to share an Uber ride. Do not forget to use our first ride promo code to get the free ride free. For more savings take a look at our guide to iBotta.

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