Everything You Need to Know About Using Postmates Driver Fleet App

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The Most up To Date Guide To Postmates Fleet App

postmates fleet app guide

For Postmates, just as for Lyft, Uber or Doordash, there are two Apps, one for the users and another for the drivers. In the case of Postmates, users place the orders with Postmates App and the drivers use exclusively another App named the Postmates Fleet App.

Postmates Fleet App is a powerful job tool, which means there's a lot to know about it. Here we'll help you learn the ins and outs of using Postmates Fleet App.

The Basics of the Postmates Fleet App

These are the essentials you need for a complete foundation of the Postmates Fleet App and functions. Whether you use an iPhone or Android, you'll learn how to install Postmates Fleet App.

  • Install Postmates Fleet App on iPhone
  • Install Postmates Fleet App on Android

How to add a profile picture in your Postmates Fleet App

If you're missing your profile photo, tap Upload a Selfie on your application checklist. This will prompt you to choose a photo from your photo library. If you're on mobile, it will give you the option to take a photo. Your photo needs to be a clear, front-facing headshot of your face. Do not wear a hat or use filters. If your photo doesn't meet these requirements, it unfortunately won't be approved. Once your photo is uploaded, tap Done. Then our system can verify your photo! If you ever would like to change your photo you need to contact the Postmates Fleet Support

How to Get Paid with Postmates Fleet App

With Postmates, Fleet drivers can get paid in two ways:

  • Express Pay with Postmates Instant Pay
  • A weekly deposit into your checking account

How to Link Your Checking Account in the Postmates Fleet App?

  • Log in to the Driver Dashboard of the Postmates Fleet App
  • Tap 'Banking'
  • Tap on Bank Information
  • Enter your routing and account numbers in the appropriate field
  • Tap 'Submit'
how to link your bank account in the Postmates fleet app

How to use Postmates Fleet App the right way to earn more

There are some tips and tricks to earn more driving for Postmates. The first tip is to set up correctly your driver App. Postmates Fleet App is currently at version 5.2.0. It is more powerful than ever. Before you Go Online, follow our advanced tips and tricks. Did you know that you can increase your earnings just turning on Auto Accepting in the Postmates Fleet App Preferences.

  • Open your Fleet app
  • Open the Menu (top-left of the screen)
  • Tap on Your Picture
  • Choose the Menu Preferences
  • Turn on Automatic Accept

Here is a tutorial with pictures on how to set up Auto-Accept in the Postmates Fleet App

how to set app auto accept fleet App
how to set app auto accept fleet App

How Hotspots work in the Postmates Fleet App?

No matter where you are, open your Postmates Fleet App and see HotSpot locations near you. Lyft, Postmates and Uber, call the hotspots the busiest areas where they need drivers and wheer probably are all the promotions.

postmates fleet app hotspots

How to Start Making Deliveries with Postmates Fleet App?

Making deliveries with Postmates Fleet App is easy. At the bottom of the screen, tap the green button "Go Online". This lets you receive delivery requests. Once you're online, these are the 3 steps on Postmates Fleet App:

  1. Accept/Decline the delivery request
  2. Pick up
    1. Picked
    2. Unavailable
  3. Delivery
    1. Delivered to Customer
    2. Nobody Available
accept a delivery postmates fleet App
pick up delivery postmates fleet app
dropp off the delivery postmates fleet app

Postmates Fleet App Troubleshooting and Help

Because Postmates Fleet App is such a complex and powerful App, there's a lot to understand about what can go wrong and how. If the Postmates fleet app is not working, finding how to fix a problem you have can sometimes be a challenge. If you have an issue while you are 'online', that can be frustrating. This section helps you find solutions.​​​​

First, it's not always the fault of the Postmates Fleet App 😉. All Apps run on a phone and use an internet connection. For example, sometimes you can have network problems when there is poor connectivity. In this case Postmates Fleet App doesn't respond when you use it. Here are 6 ways to improve your cell phone connection:

  1. Keep your phone charged.
  2. Keep your devices up to date.
  3. Close any unnecessary apps.
  4. Restart your device. Sometimes that's all it takes to fix a bad connection.
  5. Turn Wi-Fi off and mobile data on or vice versa, and check to see if there's a difference.
  6. Finally, if nothing just said works, delete the Postmates Fleet app and download it again.

Miscellaneous Postmates Fleet App Issues

What to do if you have an issue with Google Maps navigation? Here are topics that don't fit the categories above, but offer useful information to round out your knowledge of Postmates Fleet App.

Some Postmates drivers have recently experienced problems using Google Maps. In fact, like the Lyft Driver App or Uber Driver App, the Postmates Fleet App navigation system is also built with Google Maps.

First of all using Google Maps is a preferences of the Postmates App and it is not mandatory. The big advantage of using Google Maps is Google Maps is that it is available directly in the Postmates Fleet Driver app. Drivers, no longer have to switch to a separate navigation.

Postmates Fleet App FAQ

How to Add a new car or switch vehicles in the Postmates Fleet App

postmates fleet app vehicle menu options

If you have already signed up for Postmates, you already know that there are no complex vehicle requirements to join the Fleet. Postmates is one of the leading delivery services App to allow bikes and walker delivery. You can take a look at our article on Postmates vehicle requirements and check which type of vehicle is authorized in your city. With Postmates Fleet App, anytime you want you can switch between one vehicle and another. Are you tired to drive? Just switch to bike or foot. Change your vehicle directly in your Postmates Fleet App in a few steps:

  1. Open the Postmates Fleet App
  2. Open the Menu (top-left of the screen)
  3. Tap on Your Picture
  4. Choose the Menu Vehicle
  5. Switch between all the options available in your market

How to Get Help in the Postmates Fleet App

From the pick up to the delivery, once the delivery request is accepted, Postmates offers an in app support to its drivers. To get help. simple, just click on the support button.

Can I keep using Postmates App if I'm Postmates driver?

Postmates drivers can keep using the Postmates App to order food or other.

Where Can I Check My Driver Ratings in the Postmates Fleet App?

You can take a look at our guide to Postmates ratings, and you will learn everything you need to know about Postmates and Doordash ratings. What you should know is that Postmates officially ditched its classic 1-to-5-star rating system for a binary thumbs-up, thumbs-down rating system. There is NO RATINGS for Postmates drivers.


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