Everything You Need to Know About Using Postmates Driver Fleet App

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The Most up To Date Guide To Postmates Fleet App

postmates fleet app guide

Are you new to Postmates? This Postmates Fleet App guide is for you and can help you get up to speed quickly. In this article, we'll help you learn how to download, how to set up, use and all the ins and outs of using it. For Postmates, just as for Lyft, Uber or Doordash, there are two Apps, one for the users and another for the drivers. In the case of Postmates, users place the orders with Postmates App and the drivers use exclusively another App.

The App is a FREE and powerful job tool, which means there's a lot to know about it. With this complete guide,. Use our free guide and get used to it step by step!

Download the Fleet App

So, Postmates Fleet App is a great app but only works on smartphones, right? If you are interested in driving for Postmates and getting it, you should first install it. With the following ‘steps’ we are going to explain how you can install the Postmates Fleet app to your device. Unfortunately, it is not (yet) possible to install it on your computer, laptop or tablet.

⚠️ NOTE: The Postmates drivers Fleet App is a Green icon with the white Postmates logo while the Users App is a black icon!

Install the Fleet App for Apple:

  1. Unlock your device and go to the App Store. After you have opened the App Store, look for the search functionality. There you can type ‘Postmates Fleet App’. While typing, some suggestions will appear. You can also use our Download Link for IOS.
  2. After you have found it, you can tap the ‘get’ and ‘install’ buttons in order to get and install it. Before it starts to download, you might first have to sign in to the iTunes store with your Apple ID for verification. After this verification, the app will start to install. This may take a while, please be patient.
  3. When the app is installed to your device, you can open it.

Install the Fleet App for Android:

  1. Unlock your device and go to the Play Store. After you have opened the Google Play Store, look for the search functionality. There you can type ‘Postmates Fleet App’. While typing, some suggestions will appear. You can tap one of these suggestions which come close to your search purpose. You can also use our Download Link for Android.
  2. After you have found the Postmates Fleet app, you can tap the ‘install’ button in order to get and install it. Before it starts to download, you might first have accept the permission Postmatrs Fleet wants from your device. After you accepted them, the app will start to install. This may take a while, please be patient.
  3. When the app is installed to your device, you can open it through the Play Store, but you can also find it on your home screen or between your other apps.

How Do I Set up and Use Postmates Prepaid Card

How to activate Postmates prepaid card

The Postmates prepaid card is a credit card which Postmates drivers use to pay for Postmates orders. The Postmates App may say “Pay with Card”. Each drivers receives the card with the Postmates Welcoming Kit. The Postmates Card is not linked to your bank account, but you will get a balance to pay the order on the Postmates Visa card.

Sometimes you will receive the welcoming kit before you actually passed the Postmates Background Check and are approved! Postmates will sen you an email notification to confirm you are approved. If you didn't receive the welcoming email, please wait a few more days before activate the Postmates Card.

Once approved you can start earning money with Postmates making deliveries, buf before you need to link the Postmates Visa Card to your driver account and activate it. You can do it with your laptop of your Fleet App. Just follow our instructions:

  1. Open the Fleet App in your smartphone (iOS or Android)
  2. Open the Menu (on the top left corner of the App)
  3. Open the dashboard by tappinig on your profile picture
  4. Open the menu “Prepaid Card”
  5. Tap on Activate a new card and follow the instructions

How to Get Paid with the Fleet App

Now is the time to set upyour direct deposit and input your banking information. With Postmates, Fleet drivers can get paid in two ways:

How to Link Your Checking Account?

  • Log in to the Driver Dashboard of your driver App
  • Tap 'Banking'
  • Tap on Bank Information
  • Enter your routing and account numbers in the appropriate field
  • Tap 'Submit'
how to link your bank account in the Postmates fleet app

Postmates Cash Out

Postmates Cash out is a great feauture. Instant Pay lets you cash out your earnings before your usual weekly deposit starts processing on Mondays. Earnings can appear immediatly in your bank account or within a few hours, depending on your bank’s processing time. Postmates instant pay is really appreciate by all the Postmates driver. It give you the benefit to work today for pay today. Take a look at our guide to Postmates Cash Out.

How to use the Fleet App the right way to earn more

There are some tips and tricks to earn more driving for Postmates. The first tip is to set up correctly your driver App that is currently at version 5.2.0. It is more powerful than ever. Before you Go Online, follow our advanced tips and tricks. Did you know that you can increase your earnings just turning on Auto Accepting in the menu 'Preferences'.

  • Open your Fleet app
  • Open the Menu (top-left of the screen)
  • Tap on Your Picture
  • Choose the Menu Preferences
  • Turn on Automatic Accept

Here is a tutorial with pictures on how to set up Auto-Accept

how to set app auto accept fleet App
how to set app auto accept fleet App

How Hotspots work?

No matter where you are, open your Fleet App and see HotSpot locations near you. Lyft, Postmates and Uber, call the hotspots the busiest areas where they need drivers and where probably are all the promotions.

postmates fleet app hotspots

How to Start Making Deliveries?

Making deliveries is easy. At the bottom of the screen, tap the green button "Go Online". This lets you receive delivery requests. Once you're online, these are the 3 steps on Postmates Fleet App:

  1. Accept/Decline the delivery request
  2. Pick up
    1. Picked
    2. Unavailable
  3. Delivery
    1. Delivered to Customer
    2. Nobody Available
accept a delivery postmates fleet App
pick up delivery postmates fleet app
dropp off the delivery postmates fleet app

Troubleshooting and Help

Because Postmates App is such a complex and powerful software, there's a lot to understand about what can go wrong and how. If the Postmates fleet app is not working, finding how to fix a problem you have can sometimes be a challenge. If you have an issue while you are 'online', that can be frustrating. This section helps you find solutions.​​​​

First, it's not always the fault of the Postmates 😉. All Apps run on a phone and use an internet connection. For example, sometimes you can have network problems when there is poor connectivity. In this case Postmates Fleet App doesn't respond when you use it. Here are 6 ways to improve your cell phone connection:

  1. Keep your phone charged.
  2. Keep your devices up to date.
  3. Close any unnecessary apps.
  4. Restart your device. Sometimes that's all it takes to fix a bad connection.
  5. Turn Wi-Fi off and mobile data on or vice versa, and check to see if there's a difference.
  6. Finally, if nothing just said works, delete the Postmates Fleet app and download it again.

Miscellaneous Issues

What to do if you have an issue with Google Maps navigation? Here are topics that don't fit the categories above, but offer useful information to round out your knowledge of the App.

Some Postmates drivers have recently experienced problems using Google Maps. In fact, like the Lyft Driver App or Uber Driver App, the Fleet App navigation system is also built with Google Maps.

First of all using Google Maps is a preferences of the Postmates App and it is not mandatory. The big advantage of using Google Maps is Google Maps is that it is available directly in the Postmates Fleet Driver app. Drivers, no longer have to switch to a separate navigation.

Postmates Fleet App FAQ

How to Add a new car or switch vehicles type.

postmates fleet app vehicle menu options

If you have already signed up for Postmates, you already know that there are no complex vehicle requirements to join the Fleet. Postmates is one of the leading delivery services App to allow bikes and walker delivery. You can take a look at our article on Postmates vehicle requirements and check which type of vehicle is authorized in your city. You can switch between one vehicle and another anytime you want. Are you tired to drive? Just switch to bike or foot. Here is a tutorial on how to change your vehicle in a few steps:

  1. Open the Driver App
  2. Open the Menu (top-left of the screen)
  3. Tap on Your Picture
  4. Choose the Menu Vehicle
  5. Switch between all the options available in your market

How to Get Help and Contact Fleet Support

From the pick up to the delivery, once the delivery request is accepted, Postmates offers an in app support to its drivers. Take a look at our complete guide to how contact Postmates Support and get help fast.

Can I keep using Postmates App if I'm Postmates driver?

Postmates drivers can keep using the Postmates App to order food or other.

Where Can I Check My Driver Ratings?

You can take a look at our guide to Postmates ratings, and you will learn everything you need to know about Postmates and Doordash ratings. What you should know is that Postmates officially ditched its classic 1-to-5-star rating system for a binary thumbs-up, thumbs-down rating system. There is NO RATINGS for Postmates drivers.

How to Add my Delivery Driver Profile Picture

If you're missing your profile photo, tap Upload a Selfie on your application checklist. This will prompt you to choose a photo from your photo library. If you're on mobile, it will give you the option to take a photo. Your photo needs to be a clear, front-facing headshot of your face. Do not wear a hat or use filters. If your photo doesn't meet these requirements, it unfortunately won't be approved. Once your photo is uploaded, tap Done. Then our system can verify your photo! If you ever would like to change your photo you need to contact the Postmates Fleet Support

Summed up

As described above, with Postmates Fleet App you will be able to receive delivery requests, working and get paid by Postmates. You will be able to earn more if you set up auto accept and check all the hotspot before to go online. We have lots of guides available for you to look at whether you are a Postmates driver, Caviar Courier, Uber Eats Partner or HopSkipDrive user. We recommend: How to use Caviar Courier App and Uber Eats Driver App. Keep reading!

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