How to Contact Uber Driver Support For Help - Find out how to do it!

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Complete Guide To Uber Driver Customer Service

uber driver support

Whether you are an Uber or Uber Eats driver, if you still don't know how to contact Uber support, today you are in the right place at the right time! In fact, making contact with the biggest ride sharing company in the world is simple.

You can also have various contact methods available. Assistance is quick and effective, especially if you were scammed. On the other hand, one of Uber's strong points is the driver support and customer service. In my tutorial where I explain how to sign up as an Uber driver in the smallest details, I have also said that you can request assistance for any clarification or update on the status of your application.

Since I always keep my promises now I want to guide you step by step and show you how to request Uber partner support. The procedure is really simple and I am sure that in this tutorial you will find all the answers you are looking for. I only ask you to give me a few minutes of your precious time because very soon you will come into contact with a Uber driver consultant. Hold on tight because the journey is about to begin!

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How to Contact Uber

Uber is a world-leader technology company, headquartered in San Francisco, United States. Let's see immediately how to start your support request online and get connected to an Uber expert. If you want to contact the assistance of the biggest transportation network company, there are several ways to go. In fact, it is possible to request driver support via telephone, website, in-person, in app support and even via Twitter.

You can do it easily from your PC or directly from mobile. In the next few paragraphs I will explain how to do it.

1. Contact Uber by Phone

If you want to contact Uber and want to request support through telephone contact this can be definitely one of the best methods. In fact this contact method is particularly fast and effective. The Uber phone support is available 24 hours a day 7 days a week.

⚠️ Keep in mind that the support team and customer support is in India. They are trained to give you standard answers. They will not be able to help you for some big issues like a deactivated Uber account and this can be frustrating.

A little precaution before a crisis occurs is preferable to a lot of fixing up afterward. Avoid any cause of deactivation like driving with someone else in your car.

Ok google call Uber. If you need a phone number for Uber you are not alone. Unfortunately, you cannot find Uber phone numbers. However you can contact the rideshare company using Uber's in-app support. You can easily reach the help center from mobile with your Uber driver App. Let's see immediately how to proceed.

Contact Uber by Phone From Mobile

You can report issues with trips inside the app and if you want to call the support line, you will have to submit your request through the Uber driver App. If you still do not have the application, download it from the store or visit the links below.

How Does It Work

  1. Log into your Uber driver App
  2. Tap your profile photo
  3. Tap 'Help' (at the top right)
  4. Tap 'Call Support' Button
how to contact uber by phone
how to contact uber by phone

2. Contact Uber Support by email

Are you looking for the Uber email address? You may find an Uber Support email on some website 🤦🏻‍♀️. The correct information is that there is no Uber support email. The fact is that Uber understood that they can’t deliver great support with the wrong tool like an email.

3. How to use Uber Website to Get Help

1. Uber Form Message Support

Do you have a question? The form is a valid alternative to the Uber driver support email. If you know what you want to ask, you can send your request and get help filling out the form on the Uber website.

Write a detailed description of what you need and try to ask smartly. It is easier to respond to a well-formulated request.

uber support website

2. Browse Online Support

Visit the Uber Support website for quick answers, manuals, and in-depth technical articles. It is the quickest way to get help.

At we like to share. Browse our website to get help and tips from fellow Uber drivers.

3. Browse Local Uber Driver Websites

It is the same for all the ridesharing and delivery companies. The market's information varies by city. Uber works collaboratively with the drivers and they made some helpful city guides where you can find more local information on your local market about earnings, busy areas, Uber support in the specific page of your city.

Here are the links for the major cities:

4. Uber Driver In-Person Support: Greenlight Hub

There is a big difference between supporting and helping. Uber understood it, so they offer in-person support in all the Greenlight Hub locations. The local Greenlight Hub, it's not just the place you visit for your annual vehicle inspection.

In Greenlight hubs you can get effective support, help and answers to all your questions. At this point it is very important how to find the Greenlight Hub closest to you.

How to Find a Greenlight Hub Near Me?

how to find the greenlight hub near you

Finding the Greenlight Hub Near to you is so easy. Follow our step by step tutorial.

  1. Visit the
  2. Uber website uses location services. If you are looking for a greenlight hub in a different location, just change it from the top right of the page
  3. Write "Greenlight" in the search field
  4. Choose the article "Getting in-person activation and support help"
  5. You will find all the locations of Greenlight Hub near you

💡 Pro Tips: Uber is running during the pandemic, however some Greenlight hubs are still closed.

6 BEST Ways To Contact Uber Driver Support

It doesn't matter if you are a new or an expert Uber driver, if at some point you will have to contact the Uber driver support and ask questions, find the best way to contact Uber and get HELP.

5. Contact Uber via Twitter

Finally, let's see how to reach Uber using Twitter. Also in this case the service may be very efficient. You can request support via PC or mobile device. What you need to do is contact the official Uber profile.

This is an account that offers Uber support. Twitter assistance is also available for Spanish-speaking drivers.

To do this you need to capture the profile's attention by tagging it or by direct message. The Uber account that offers support is called @Uber_Support If it is more convenient for you, you can also contact the profile directly by visiting the Uber Twitter account.

Obviously to ask for assistance through Twitter you must create a twitter account. If you have not yet an account and need help creating one, you can take a look at this tutorial on how to create a twitter account.

To contact the Uber profile and get help, you can mention the profile or send a private message directly. If you don't know how to do it here I leave you the links of two of my favorite guides:

Finally, I remind you that if you want to contact Uber on Twitter and want to use a mobile device, you will need to download the application. Below you can find the download links otherwise you can go to the store of your device and search for the app using the appropriate search bar.

6. Contact Safety Center

Uber rides are reliable and safe. Whether you are an Uber customer or an Uber driver, safety is one of the major concerns of Uber. Riders can easily contact the Uber customer service from anywhere in the world in a secure, reliable, and highly scalable way.

The most common trip issues are:

  • Passenger is not ready.
  • Passenger is not at the pickup location.
  • Wrong pickup location.
  • Wrong passenger picked up.
  • Unable to tap to arrive or drop off.
  • The customer lost an item in your car

However, if for any reason the passenger made you feel unsafe or uncomfortable the Uber app has a safety toolkit that will allow you to share your location and trip status with a member of your family or a friend.

In addition during a ride, you can contact the critical safety response line by calling 911 directly from the driver app.

Related Article: Uber Luggage

Uber Eats Driver Support

If you deliver food for Uber, you can use all the methods above to contact the driver support and get help.

Related Article: Contact Uber Eats

Does Uber Offer Tech Support For Any Kind Of Issues?

Uber is a technology company. However, they do not offer tech support to their drivers. If you have technical issues with the app in your device, the driver app is not working and keeps crashing, you should probably check Downdetector.

At Bestreferraldriver we love problem-solving. Stay in touch with us, subscribe to our Youtube channel.

Frequently Asked Questions

Why Doesn't Uber Have A Phone Number?

Generally companies want to limitate the number of phone calls. Keep in mind that phone calls cost them money, from the cost of the customer service people who have to answer them to the phone equipment and the cost of the toll free call.

When You Don't Have To Contact The Support

While Uber created an environment where asking for help is encouraged, there are times when contacting Uber support is really useless.

If, for example, you have signed up for Uber and your background check is still pending, it's no use trying to contact the driver support. Uber in fact uses a third company called checkr to perform screenings on drivers. Check out our complete guide to Uber Background Check and learn how to get more info in your background check status.

Need Help? Get In Contact With Uber

Now you know how to contact Uber. You also understood that keep in touch with the giant ride sharing company is quick and easy. On the other hand, support is one of the many strengths of the largest ride-haling company in the world. Now I just have to wish you good drive!

I hope this guide was helpful. We have lots of guides available for you to look at whether you are a Postmates driver, Uber Eats Partner or HopSkipDrive user. We recommend: How to contact Postmates support and how to contact HopSkipDrive.

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