How to Contact Uber Driver Support For Help - Find out how to do it!

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Complete Guide To Uber Driver Support

uber driver support

If you still don't know how to contact Uber driver support, today you are in the right place at the right time! In fact, making contact with the biggest ride sharing company in the world is simple. You can also have various contact methods available. Assistance is quick and effective. On the other hand, one of Uber's strong points is the driver support and customer service. In my tutorial where I explain how to sign up as Uber driver in the smallest details, I have also said that you can request assistance for any clarification or update on the status of your application. Since I always keep my promises now I want to guide you step by step and show you how to request Uber driver support. The procedure is really simple and I am sure that in this tutorial you will find all the answers you are looking for. I only ask you to give me a few minutes of your precious time because very soon you will come into contact with a Uber driver consultant. Hold on tight because the journey is about to begin!

How to Contact Uber

Let's see immediately how to contact Uber. If you want to contact the assistance of the biggest transportation network company, there are several ways to go. In fact, it is possible to request driver support via telephone, website, in-person and even via Twitter. You can do it easily from your PC or directly from mobile. In the next few paragraphs I will explain how to do it.

How to contact Uber by phone

If you want to contact Uber and want to request support through telephone contact this is definitely one of the best methods. In fact this contact method is particularly fast and effective. You can contact Uber by calling them from mobile with your Uber driver App. Let's see immediately how to proceed.

How to contact Uber by phone from mobile

So let's see how to contact Uber by mobile. If you want to call, you will have to submit your request through the Uber driver App. If you still do not have the application, download it from the store or visit the links below.

How Does It Work

  1. Log into your Uber driver App
  2. Tap your profile photo
  3. Tap 'Help' (at the top right)
  4. Tap 'Call Support' Button
how to contact uber by phone
how to contact uber by phone

How to Contact Uber support by email

You may find an Uber Support email in some website. The correct information is that there is no uber support email. The fact is that Uber understood that they can’t deliver great support with the wrong tool⁠ like an email.

How to use Uber Website to Get Help

1. Uber Form Message Support

Do you have a question?If you know what you want to ask, you can send your request and get help filling out the form in the Uber website.

Write a detailed description of what you need and try to ask smartly. It is is easier to respond to a well-formulated request.

Uber support website

2. Browse Online Support

Visit the Uber Support website for quick answers, manuals, and in-depth technical articles. It is the quickest way to get help. At Bestreferraldriver.com we like to share. Browse our website to get help and tips from fellow Uber drivers.

3. Browse Local Uber Driver Websites

It is the same for all the ridesharing and delivery companies. The market's information vary by city. Uber work collaboratively with the drivers and they made some helpful city guide where you can find more local information on your local market about earnings, busy areas, Uber support in the specific page of your city. Here are the links for the major cities:

Uber Driver In-Person Support

There is a big difference between supporting and helping. Uber understood it, so they offer in-person support in all the Greenlight Hub locations. Greenlight Hub, it's not just the place you visit for your annual vehicle inspection. In Greenlight hubs you can get effective support, help and answers to all your questions. At this point it is very important how to find the Greenlight Hub closest to you.

How to Find a Greenlight Hub Near Me?

how to find the greenlight hub near you

Find the Greenlight Hub Near to you it is so easy. Follow our step by step tutorial.

  1. Visit the help.uber.com/patrtners
  2. Uber website uses location services. If you are looking for a greenlight hub in a different location, just change it from the top right of the page
  3. Write "Greenlight" in the search field
  4. Choose the article "Getting in-person activation and support help"
  5. You will find all the locations of Greenlight Hub near you

6 BEST Ways To Contact Uber Driver Support

It doesn't matter if you are a new or an expert Uber driver, if at some point you will have to contact the Uber driver support and ask questions, find the best way to contact Uber and get HELP.

How to contact Uber via Twitter

Finally, let's see how to contact Uber using Twitter. Also in this case the service is very efficient. You can request support via PC or mobile device. What you need to do is contact the official Uber profile. This is an account that offers Uber support. Twitter assistance is also available for Spanish-speaking drivers. To do this you need to capture the profile's attention by tagging it or by direct message. The Uber account that offers support is called @Uber_Support If it is more convenient for you, you can also contact the profile directly by visiting the Uber Twitter account Obviously to ask for assistance through Twitter you must create a twitter account. If you have not yet an account and need help creating one, you can take a look at this tutorial on how to create a twitter account. To contact the Uber profile and get help, you can mention the profile or send a private message directly. If you don't know how to do it here I leave you the links of two of my favorite guides:

Finally, I remind you that if you want to contact Uber on Twitter and want to use a mobile device, you will need to download the application. Below you can find the download links otherwise you can go to the store of your device and search for the app using the appropriate search bar.

When You Don't Have To Contact The Support

While Uber created an environments where asking for help is encouraged, there are times when contacting Uber support is really useless. If, for example, you have signed up for Uber and your background check is still pending, it's no use trying to contact the driver support. Uber in fact uses a third company called checkr to perform screenings on drivers. Check out our complete guide to Uber Background Check and learn how to get more info in your background check status.

Conclusion

Now you know how to contact Uber. You also understood that keep in touch with the giant ride sharing company is quick and easy. On the other hand, support is one of the many strengths of the largest ride-haling company in the world. Now I just have to wish you good drive!

I hope this guide was helpful. We have lots of guides available for you to look at whether you are a Postmates driver, Uber Eats Partner or HopSkipDrive user. We recommend: How to contact Postmates support and how to contact HopSkipDrive.

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