Postmates vs Caviar: Complete Comparison for drivers/users

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This guide is everything you ever wanted to know about Postmates and Caviar (and how to choose!)

postmates vs caviar

What are Postmates and Caviar?

If you know the etymology of the Gig Enomomy, this is a fairly recent term. It is born thanks to the creation of applications and websites that offer services 'on demand'. In addition to being appreciated for their services as a user, Postmates and Caviar present themself as the right solution for those who want to work as delivery driver. Postmates and Caviar are two platforms and work respectively through Postmates App and Caviar App. But what are the differences?

What is Postmates?

Postmates is an easy and reliable way to get the food and merchandise you love delivered. You can order just about anything with the Postmates App. In fact, the main purpose of Postmates is to help people unlock the best of their cities – and their lives, with an insanely reliable on-demand “anything” network.

What is Caviar?

Caviar is a Food and only Food delivery App. Caviar specializes in fine dining. Customers select food through the Caviar App or Caviar website from various retailers. In August 2019 DoorDash purchased the delivery competitor Caviar previously owned by the payments company Square since 2014. As a Caviar delivery driver, you have to pick up the food from the restaurant and deliver it the customer. Like for Uber Eats, with Caviar, all the orders are placed and paid directly from the App.

Interpretation: This is the first big difference between Postmates and Caviar. While Caviar is only a food delivery App, with Postmates you can get anything you want wherever you are.

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Users

Postmates vs Caviar: Price/Other Fees

postmates vs caviar fees

Caviar Fees

Let's start with Caviar. Caviar issues three fees on a user's payment:

  1. Delivery Fee: They vary for each restaurant based on things like your location and availability of nearby couriers.
  2. Service Fee: equal 18% of an orders subtotal.
  3. Restaurant Fee: the total amount may include resataurant fees on each order from some restaurants.

Caviar does not apply small order fees, but there is a minimum order of $10. When it is busy and during high demand, Caviar may temporarily increase the minimum subtotal order in some areas.

Postmates Fees

Postmates fees include:

  1. Delivery Fees:
    • $0.99–$3.99 for Partner Merchants
    • $5.99–$9.99 for all other merchants
  2. Service Fee: It is a variable percentage-based fee applied to the purchase price of your items. The amount of Postmates service fees is around 12%

Postmates apply a small cart fee of  $1.99 if your order is under $12. An exception is the city of Los Angeles where the minimum is $10. In LA the small fee will apply to your cart if your order is under $10.

There are some good news that every Postmates and Caviar users should know. First of all you’ll always be able to verify and review your order on the checkout screen before requesting the delivery. Second, Postmates and Caviar have developed a system that will help you save money. Have you already taken a Uber Pool for example? You saw how convenient it is! With the two apps, you can share a courier with a nearby order from popular restaurants and get free delivery. In the Postmates platform this is called Party. If you are a Caviar user, just open the App and order from the restaurant with Free Delivery. Finally, are you a regular Postmates? You can sign up for a subscription plan that will allow you to save money.

Postmates Unlimited

Postmates Unlimited will grive you $0 delivery fee on your order over $15. A monthly subscription will cost $9.99 per month and a yearly subscription costs $95.88 per year. You can learn more in our guide to Postmates unlimited.

Winner: Postmates

Postmates vs. Caviar: App/Intuitiveness and Ease of Use to Make an Order

Postmates and Caviar are two delivery services apps. They are both free and available on IOS and Android. You’ll need to download the app from the appropriate app store depending on the type of smartphone you own. To make it simple you can find below the links for all the apps:

The good news is that the two Apps offer a discount for new users. For exemple, current Postmates new customer promotion offers $100 free delivery credit . Current Caviar new customer promotion offers get $10 off each of your next two delivery orders. If you have never downloaded Caviar App before, this is the time to start. You just have to use this Caviar promo code to save money.

From the end-user perspective: Caviar app and Postmates app are intuitive and easy to understand. You will not get lost ordering your food from your favorite restaurant. They both provide additional features including the choice between:

  • pick up
  • delivery

Winner: Tie

Postmates vs. Caviar: Availability in Markets

Both delivery options are continously expanding to new cities. Postmates already covers 70% of the U.S Population and is available in +3,400 city of the United States as well as Mexico, and provides access to over 250,000 merchants. You can take a look at this complete list of all the cities where Postmates is available. Caviar now operates in +30 US cities .

Winner: Postmates

Postmates vs Caviar: Customer Support for Users

postmates vs caviar customer support

Quality customer service is key for every business. Both platforms generally work pretty well. Positive customer experiences matters for Postmates and Caviar. They are both committed to offer great customer support. For day-to-day use, Caviar and Postmates work well. However, you may have a question about your order, or everything breaks down once in awhile... When that happens, how you get support matters. There are a lot of ways you can reach customer service:

  • via email
  • in-app support
  • website help portal
  • social media support

You just have to choose which is the best way for you to get help. Personally, I prefer to look for answers in the Help Portal. Here are the links you may need:

Most of the times I find everything I need already there. In other cases, the best way to communicate with a brand is through social media. I find that social media support is very fast and effective. If you are a Twitter user, you can find the link below for Caviar and Postmates accounts. Don't forget to take a look at our complete guide on how to contact Postmates customer service.

Winner: Tie

Postmates vs Caviar: Rating

Having a system of ratings and reviews definitively helps to build trust among users. So, do you really know how ratings work for Postmates and Caviar? Following the footprints of Youtube that in 2009 changed the five star rating system for a binary thumbs-up, thumbs-down, Postmates recently announced a new rating system . At the end of every delivery Postmates users are able to leave feedback on the order. They can choose between a thumbs up for a positive experience or a thumbs down for a negative experience. Caviar ratings are much more complex. Our two-way rating system helps ensure the safety and comfort of the Lyft community. At the end of the delivery, the customer is prompted to rate their experience with Caviar on a scale of 1-5 stars, 5 being the best.

Winner: Postmates

Drivers

postmates vs caviar for drivers

More and more employees are looking for a gig work, either in addition to a full-time job or as a primary career. Driving for Postmates or Caviar is a great opportunity to make extra money. You can choose to drive part-time, full-time whenever is more convenient for you. So, Which one is better? Which company offers better pay to the drivers? Which company offers better benefits and incentives? Here is a list of everything you should take into consideration before to sign up for your next gig job.

Income and Driver Pay

How Much Do Caviar Drivers Make?

Let's make a start with Caviar. Caviar offers promotions to drivers but does not always offers a sign up bonus to new drivers. Furthermore like doordash referral code, Caviar apply restrictions. Drivers can only refer new drivers in their market. Take a look at our complete guide to Caviar Sign up Bonus.

So, how much do Caviar drivers really make? Even for the best data analyst consultants, this is a difficult question to answer. Actually, Caviar pay the drivers per delivery. The rate for every delivery vary so much depending on the time, the distance and even the location. A Caviar driver in San Francisco does not earn the same as an Caviar driver in Dallas. According to Indeed the average hourly pay for an Caviar driver is $25.00.

How Much Do Postmates Drivers Make?

According to Indeed.com the average hourly pay for a Postmates delivery driver is $24.97 per hour. That is an impressive 58% above national average.

Postmates is focused on growth and offers huge sign up bonuses to new drivers.

Postmates offers bonus and incentives to drivers to help them make more money.

Postmates drivers keep 100% of the tips. Check out our complete guide to Postmates driver pay.

Want to sign up for Postmates? Sign up and get started here .

Winner: Postmates

Postmates vs. Caviar Vehicle Requirements

While you drive for Postmates or Caviar your pay does not include vehicle expenses. Postmates and Caviar do not pay for gas. These are factors you need to keep in mind when you want to know how much do drivers really make.

Postmates and Caviar allow bike delivery in a lot of markets and you have the ability to switch your vehicle type directly in the app whenever you want. Postmates and Caviar allow walkers in a lot of cities. Do you like the idea to walk? Yes I do. I love to switch and make walking deliveries. It is much easier when I'm in San Franciso and it allows me to save money by not having to pay for gas. If you read our article Postmates vs. DoorDash , you already know that you need a car to become a Dasher. You can find a detailed list of all the vehicle requirements in our complete guide to Postmates vehicle requirements . Learn how to use Caviar Courier App and how easily is to switch from a vehicle option to another.

Winner: Tie

Postmates vs. Caviar: Job Review

So, you do not like strangers in your car but you are looking for a way to make some extra money during your spare time. Driving for Postmates and Caviar is an opportunity to make cash. Unlike Uber and Lyft drivers you do not have to deal with passengers.

How Do Caviar and Postmates Work?

The two delivery services may seem interchangeable, but there are differences in the way they work. The first important difference is that Caviar, like DoorDash has a system of scheduled deliveries. Caviar couriers have access to a system of schedule. Drivers that were already scheduled get priority pings over drivers who just "Go Online" whenever. With Postmates you do not need to schedule yourself for deliveries, all the drivers have same priority. Very similar to Postmates, Caviar is a cashless app. The second main difference between the two delivery apps is that with Caviar all the transactions are handled within the app. Postmates couriers pay the orders with a prepaid card they receive from Postmates. We sugget you check out our guide to Postmates Fleet App Caviar driver do not need to pay the restaurants. Here are the basics of making deliveries with Postmates and Caviar

  • Open the driver App
  • "Go On Line"
  • You will get pinged for delivery requests from the closest restaurants
  • Accept the delivery request (normally you’ll have up to 30 seconds to decide if you want to accept or decline a delivery)
  • Follow the delivery information on the App and go to the restaurant/merchant
  • Pick-up the food
  • Follow the information on the App and go to the drop-off location
  • You can contact the customer through the app if needed
  • You will keep 100% of the tips

Winner: Postmates

Postmates vs Caviar: Driver Support

Postmates and Caviar drivers can get help through:

  • Help portal
  • Email/form
  • in-app support
  • Live Support

Postmates and Caviar offer to their drivers phone support only during an active delivery. Postmates does not offer in-person support. Check out our complete guides to Postmates Fleet support. The only delivery company currently offering in-person support is Uber. If you like the idea to receive in-person support, you should probably sign up for Uber Eats. We suggest you consult our complete guide to Uber driver support.

Winner: Tie

Last Words

If you are a user the decision of whether to use Postmates or Caviar App isn’t simple. Both platforms are good choices. You will probably switch between Caviar and Postmates depending on factors such as availability, convenience, and cost...

If you are looking for a job, one of the main benefits of the gig economy is that it allows you to work for multiple companies at once (generally). In our personal experience, Postmates offers a higher sign up bonus than Caviar. The Postmates rating system and the freedom to go online whenever is more convenient for you without have to schedule in advance, make the Postmates driver job more interesting.

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