Is Grubhub or DoorDash the Better Food Delivery Service?

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A Complete Comparison DoorDash vs Grubhub

grubhub vs doordash

Food delivery apps are ruling our dining tables without a doubt. As we have started craving for more and more variety of food, numerous food delivery apps are ready to serve us. Whether it is Uber Eats, Postmates, Seamless, Caviar, or Amazon, there are a plethora of apps ready to serve us our favorite food at our doorsteps.

Amongst all these national food apps, the ones that have managed to take hold of a humongous share of this market are DoorDash and Grubhub. With their impressive and vast availability as well as their impeccable customer service, these two companies have managed to acquire the hearts of all the foodies in the area.

Once you are hungry and have no intention of going out and eating, food delivery apps are no less than saviors. Well, the greater the options, greater is the confusion. With so many food apps, it becomes difficult to pick one. Most of the time, Grubhub and Doordash are left as the shortlisted choices. It becomes utterly arduous to make a selection from amongst these two. In this ambiguity and obscurity, this article will be your guide to figuring out the superior food app amongst these two.

We are going to list down all the aspects that matter to you. These aspects will be respectively followed by the stance of both the apps for the particular factor. There exists a noticeable difference between DoorDash and GrubHub. We will include all the material facets to a food receiver- from their customer service to their delivery prices. Towards the end, we will disclose the winner- Grubhub or Doordash?

The following are the 6 parameters that can influence your decision to order food from one of these apps.

Jump To:

1. The basics

Let us take a look at what these food apps actually are.

Grubhub was founded in 2014 and has come up as one of the largest companies in this industry. It has managed to earn a good name through its efficient service and mass engagements with numerous restaurants in the United States. The company owns various local food delivery companies such as Seamless, AllMenus, Orderup, LAbite, Eat24, etc. Thus, it occupies a major chunk of the market in present times through its tremendous reachability.

Doordash is another food app that looks after your convenience and allows you to receive your food right at your doorstep with minimal work and inconvenience. Amongst all those who love eating at their place, Doordash is a common name. The company operates in the United States as well as in Canada and has undoubtedly received its share of success in both the nations.

2. Accessibility and Reachability

doordash vs grubhub accessibility and reachability

There is no fun in skimming through the food app, knowing it wouldn’t deliver to your area. Not all apps deliver everywhere, but the best one tries to be as extensive as possible. Eventually, only those apps are considered successful and thriving, which succeed in covering as much as possible. Thus, reachability is a significant aspect that we take into account while comparing the two gigantic hubs for food orders. Let us now consider GrubHub vs. DoorDash in this regard.

Doordash is quite well established in both the United States and Canada. It covers around +850 cities in both countries and is well known for its accessibility. While this might have impressed you, Grubhub is far ahead in this race. The app is currently providing food in around +2,000 cities in totality in the United States and London.

Doordash might be embracing a smaller number but when it comes to reachability, the app is intensely available in the aforementioned cities, providing its customers with an extensive range of options. Both apps have their share of desirability in this arena. While Grubhub covers more area, Doordash doesn’t fail to satisfy its customers by increasing the range of restaurants available. All the major cities with high demand are looked after by the uninterrupted services of DoorDash.

3. The Partnered Restaurants

While discussing the food apps, we cannot afford to ignore the subject matter of these apps, which is the food itself. It is quite imperative that more than the type of food, it is about the taste of the food served. The taste is something that is beheld exclusive by all the restaurants. Whenever we are on an expedition to eat, we tend to list down our favorite restaurants rather than recalling our favorite food. Hence, what really makes your food better is the restaurant you choose it from.

Also, it becomes monotonous to order food from the same old place again and again. The addition of variety can do wonders for your food and taste. So, one is always on a lookout for such apps where there are maximum restaurants available to order food from. Thus, only the availability of an app doesn’t serve the purpose, the number of restaurants and their quality also calls for proper scrutiny, when comparing the food apps.

Grubhub is surely rocking this part with its partnership with over 105,000 restaurants as per its official claim in 2019. The restaurants are not only large in number but also reliable when it comes to taste and quality.

DoorDash manages to stand taller in this field. The app has not disclosed its actual number of partners but is known to be rich with local connections with the city restaurants making it an alluring choice for the customers. It widens the spectrum of restaurants for its users, which seems quite apparent when using the app.

Which one allows convenient use?

Food delivery apps should not force you to become tech-savvy. They should be easy and quick to order from; consider how hunger already takes a toll on our patience. They should be easy to locate on the internet through all means, making your food delivery experience a seamless one.

As far as both these apps are concerned, they do not let you encounter any hassles when ordering food online. Both of them allow you to order food from their websites and their apps. The apps are obtainable through both iOS and Google Play stores. The number of steps involved between selecting and placing the order and confirming the same is minor. Both the apps proffer you with the facility to track down the order, which is on its way.

Even before the order has been placed, the estimated time that will be consumed for the order to be at your doorstep is displayed to you, keeping you well informed so that you have to make minimum compromises with your hunger. Besides the ease in placing the order, both allow you to have a variety of payment options too.

Let’s now take into account DoorDash vs. GrubHub pay options. You can pay for the order using debit cards, credit cards, Venmo, and Android / Apple Pay. For all those wondering, “Does Doordash accept PayPal?” We are happy to tell you it does!

5. Who Offers Better Deals?

grubhub vs doordash who offers better deals

The best way to comment on ‘who is better Grubhub or DoorDash,’ we should take a close look into the deals both of these apps offer. This serves as one of the basic parameters for deciding the source of food. Once we are ensured that we are being bestowed with the maximum number of deals possible, we can satisfactorily order our favorite food. The major competition faced by these apps is in terms of deals offered by them to the customers.

The availability of promo codes: If you are new to Grubhub, you are bound to receive a promo code, which will give you a considerable discount on your first order. For all those users who have been using the app for ages, their interests are well taken care of too. For the old customers of the app, special coupons are coming up on different occasions, which you might think come seldom but actually do not.

Doordash does not stay behind and renders you similar coupons to win a discount on your first order by using a referral code sent to you by your family, friends, or a website. So, there exists barely any contrast in this aspect.

Waving off of delivery fee: Since Grubhub is such a giver when it comes to offers, several offers are running on the app for free delivery for certain restaurants. Grubhub also allows its partner restaurants to either discount or shun out the delivery charges, giving you the maximum savings possible.

Doordash adopts another perspective to help in this arena. You can subscribe to DashPass , which has a regular-priced monthly delivery fee allowing you to skip the delivery fee every time you place an order. This does make the deal a bit profitable for you but not as much as Grubhub.

The benefits of referral credits: Once you refer the app to your friend or family members and they use the link sent by you to download the app and create an account, you are bound to receive some worthy reward for the same. This is applicable in Grubhub if the order placed by the other person is worth $15 or more.

The DoorDash app also has similar features that you can check out about by visiting the app. You can earn as much as $20 credit points if someone places an order of more than $10 using your referral code. The rewards might differ. Thus, no app surpasses any in this case.

Student discounts: Various students look forward to seeking benefits, thanks to their title of being students. Student discounts are prevalent in food apps too. From time to time, Grubhub offers student discounts for its linked restaurants in the respective college campus. Grubhub student discount is quite famous among college scholars.

Although there exists no DoorDash student discount, there are numerous special discounts always popping up in the app, hence, keeping you from regretting the absence of student discount.

6. Which one is more customer-friendly?

When confused about Doordash or Grubhub, you should take a fair look at the customer service provided by them. Grubhub holds the goodwill for treating its customers and their queries as to its utmost priority.

There are FAQs available on its website, which are quite customer-oriented. Besides these, it has a helpline number 1 (8777) 585-1085. The team can be reached out to at any time, and the support service can be availed. So much so that there is an option of online chat service which you can utilize at any hour of any day.

Similar is the case if you are a customer for the DoorDash app. There is a customer helpline available which you can reach out to at any moment. All your queries are acknowledged and addressed through human interaction as well as automated machines. Their website also embraces helpful FAQs which walk you through sundry issues that you might be facing. Thus, both the apps stay braced up to serve their customers in the best style.

7. DoorDash vs. Grubhub Pay

doordash vs grubhub pay

Besides discussing how the apps treat you as a customer, one of the major facets of these apps is how they treat their delivery persons. Under this aspect, it is safe to say that Doordash manages to outshine Grubhub. If you are looking forward to being a Grubhub or DoorDash driver , you need to take into account doordash vs. grubhub pay.

First of all DoorDash offers to their delivery drivers earnings guaranteed if they sign up with a referral code and a lot of incentives to help couriers deliver food and make more money.

Besides preferring their Dashers the basic delivery pay, DoorDash also provides them with a tip which is totally the customer's choice. You can take a look at our complete guide to DoorDash tipping. But, fortunately for the drivers, there exists a basic tip of $1 per order too. Any tip extended by the customer acts as a surplus for the driver.

There do not exist similar situations with the Grubhub app, making it a second choice for you if you are contemplating upon working for GrubHub vs. door dash. We write a lot of guides to help you choose which one between all the food delivery apps you should drive for. Take a look at our complete comparison Doordash vs Ubereats.

Conclusion

From all the above parameters, there remains considerable obscurity pertaining to which app is better. Although there isn’t a clear decision, it can be deduced that if you are a foodie and stay true to the app, DoorDash is bound to grant you a lot of benefits and rewards besides the superior service that it already lends. Also, if you are planning on working for either of these apps, Doordash manages to stand taller than all the other apps.

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