The Comprehensive Guide To Waitr: The Food Delivery App

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waitr delivery

Hankering for a delicious meal but too busy to go out? Now you don't have to worry because thanks to Waitr, a revolutionary food delivery app, you can enjoy your favorite meals from local restaurants right at home! With its convenient ordering system and quick delivery service, Waitr makes it easy for anyone to get the food they desire within minutes. In this comprehensive guide, we will take an in-depth look at all of Waitr's features as well as discuss tips on how you can make the most out of this awesome and useful app.

What is Waitr?

Waitr Became ASAP Delivery

Waitr was founded in 2013 by Chris Meaux, a Louisiana-native with a passion for Louisiana-style cooking. The company was created to revolutionize the restaurant industry, allowing customers to order food online or through an app and have it delivered directly to their door.

Waitr Delivery simplifies the process of getting food for customers, allowing them to bypass traditional takeout or dine-in options. With Waitr Delivery, customers can order food from a variety of local restaurants and have it delivered to their home or office.

The concept behind Waitr Delivery is simple: provide restaurant owners with an easier way to serve customers. Instead of waiting for customers to come in and make orders in person, restaurant owners can use the platform to accept orders and have them delivered directly to their doorstep.

Waitr quickly grew in popularity and by 2018 had become one of the fastest growing players in the meal delivery space, offering delivery services to over 500 cities in 34 states across the US.

In 2018, Waitr announced its plans to go public on the Nasdaq exchange via Landcadia Holdings Inc., a special purpose acquisition vehicle (SPAC) founded by Texas billionaire Tilman Fertitta. After a successful initial public offering (IPO), trading under the new ticker symbol WTRH began Friday, June 14th at $18 per share. This acquisition valued Waitr at approximately $308 million and marked one of the first major success stories for a food delivery startup going public on the US stock market.

The IPO was met with significant enthusiasm from investors and analysts alike who consider Waitr an attractive investment opportunity due to its competitive pricing, diverse customer base, and strong growth prospects.

Over its 5 year history, Waitr has reported consistent profitability and revenue growth despite intense competition from larger companies such as Uber Eats and Grubhub. Additionally, as more restaurants turn to digital ordering solutions for their business operations, partnering with Waitr provides them access to both local delivery drivers as well as broader National Delivery Network that offers coverage across all 50 states in America.

Waitr headquarters are in Lake Charles, Louisiana, United States.

How Does Waitr Work?

Waitr is an app-based food delivery service that makes it easier than ever to order your favorite meals. Unlike Doordash or Uber Eats they do not deliver groceries but they focus on meal delivery.

With a few taps of your phone, you can browse restaurant menus, read reviews and place an order. Then, a Waitr driver will transport the meal from the restaurant to your door. It’s that simple!

Download the Waitr App

To get started, all you have to do is download the Waitr app from either the App Store or Google Play Store and create a profile. You can then browse through menu items from local restaurants in your area or search for specific dishes that catch your eye. Once you’ve placed an order, you can track it via the app so you know when it’s been picked up and when it should arrive at your doorstep.

Place An Order And Pay On The App

One of the great features of Waitr is its payment system. After selecting your items and confirming checkout, you can securely pay with either cash or credit card right within the app - no more worrying about having exact change or carrying around cash with you! In addition, there are also numerous discounts and coupon codes available on Waitr to save even more money on delicious meals.

But wait – there’s more! You can also use the Waitr “Favorites” feature to save favorite orders for quick repeat orders in the future. This means that instead of scrolling through menus every time you want to order food, all you have to do is tap one button on your screen and bam – dinner is on its way!

Get Your Order Delivered

Of course, once an order has been placed, a driver must be assigned to pick it up from the restaurant and deliver it straight to your doorstep (or wherever else). Before signing up with Waitr as a driver, each individual must pass a rigorous background check to ensure they are safe and reliable. Once accepted onto their team, drivers are provided with detailed directions via GPS so they know exactly where they need to go in order to pick up their customers' orders. Upon arriving at their destination, they take pictures of both the restaurant's confirmation code and customer's receipt as proof-of-delivery before transporting them safely back home.

These drivers don't just work for regular food deliveries either - many times customers will ask drivers to provide catering services for special events such as birthdays or weddings - something which Waitr happily accommodates! All drivers are experienced in handling large-scale orders efficiently while still making sure every detail is taken care of properly; whether it's delivering single orders directly from restaurants or larger catering requests for bigger parties - drivers always have their customer's satisfaction in mind first!

At the end of each delivery job, customers have an option to tip their driver through cash payments or through ratings & reviews on their app profile page - this helps ensure that those working hard behind-the-scenes areGetting rewarded for their efforts and dedication towards providing quick & efficient services with every order they make!

Overall, Waitr makes getting delicious restaurant meals easier and safer than ever before - just select what type of cuisine you're craving today (from Italian pizza slices all way up until vegan salads), place an order via their app and wait patiently knowing that before long a friendly driver will show up at your doorstep ready & willing to serve whatever dish you desire most!

Where is Waitr Available?

The on demand delivery platform in 2019 acquired Bite Squad and it is available in the following cities:

  • Alabama: Birmingham, Hoover, Mobile, Montgomery and Tuscaloosa
  • Arkansas: Fayetteville
  • Florida: Pensacola
  • Georgia: Albany, Valdosta
  • Louisiana: Alexandria, Baton Rouge, Lafayette, Lake Charles, Monroe, New Orleans and Shreveport
  • Mississippi: Biloxi, Gulfport, Hattiesburg
  • South Carolina: Darlington, Florence
  • Texas: Beaumont, Corpus Christi, Houston, Killeen, Longview, Odessa, Tyler and Waco
  • Tennessee: Jackson
  • Virginia: Lynchburg

To view a full list of cities where Waitr operates, head on over to the Waitr website .

What Kinds of Services Does the Waitr App Provide?

The app offers different services.

Delivery Services

When ordering with Waitr, customers get access to an extensive selection of local restaurants that offer everything from classic American fare to ethnic cuisine. Whether you're looking for pizza or Chinese food, there's something on the menu that will satisfy your cravings. Plus, you'll get personalized recommendations based on your tastes, so ordering is quick and easy. And with fast delivery times—usually 30 minutes or less—Waitr makes sure your meal arrives quickly so you don't miss a beat.


Waitr Pickup is the perfect solution for the savvy person who wants a fast and convenient way to enjoy their favorite restaurant dishes without the hassle of delivery. With Waitr Pickup, you simply order your food online, drive to the location of your choice and pick up your order. This not only saves you time but also money as there are no delivery fees included. Plus, Waitr Pickup offers a wide selection of popular restaurants near you so you can find exactly what you're in the mood for! You also have access to exclusive deals that are only available when using this service.

With Waitr Pickup, you don't have to worry about having to wait around for your food or worrying about if it will arrive hot and fresh. Your food is always prepared on-site with top quality ingredients ensuring that each bite is as delicious as ever! Additionally, all orders are tracked by GPS so you can keep track of when and where your food is coming from. If a problem arises during the pick-up process, customer service agents are available 24/7 to help resolve any issues quickly and efficiently. In short, Waitr Pickup is an easy, cost effective way to enjoy a meal out without all of the hassle!


In addition to its convenient delivery and carryout options, Waitr also offers dine-in services at select restaurants across the country. That way customers can enjoy the full dining experience. This service is perfect when you’re short on time but still want something delicious! From indoor seating areas with traditional tables and chairs to cozy outdoor patios complete with fire pits, Waitr provides everything needed for an enjoyable dining experience.

How Much Does Waitr Cost?

Very similarly to other online food delivery apps , in addition to food pricing, Waitr charges other fees.

Service Fees and Delivery Fee

Waitr delivery cost is dependent on the particular order and its location. Generally, the cost of delivery will be between $3.99 and $8.49 plus an additional service fee. This fee amount can vary depending on the restaurant where the food is being ordered from, as well as the distance and time it takes for the delivery driver to get there.

Basically, once all of your items have been added to your cart, Waitr's software will calculate the estimated delivery fee based on factors like restaurant pricing, distance from restaurant to delivery address, and even traffic conditions.


After taxes and fees have been calculated and added to your total bill, you may also add a tip if desired. Though it is not required by any means, very similar to the Uber Eats tipping etiquette and Doordash tipping etiquette , leaving a gratuity is recommended).

It's important to note that if an order is canceled or changed after being placed, there may still be a waitr fee applied in some cases. If an order needs to be canceled or modified after already being placed in their system, it must first go through their customer service team before being processed. When canceling or changing an order via customer service representatives, Waitr reserves the right to apply a cancellation fee in some cases; though this will not happen unless specified by their customer service team prior to processing such request.

Keep in mind that Waitr provides new customers with promotional codes which they can use upon registering with their app – these promo codes often provide discounts on orders such as free delivery or discounted prices on certain menu items; so it’s always worth checking out those options too when looking specifically into what could affect the overall cost of one’s order through the app itself (i.e., reduced menu item prices/free delivery).

👀 Related Article: How to Get Free Food on Doordash

Frequently Asked Questions

Does Waitr Deliver To Hospitals?

Yes, Waitr does deliver to hospitals in select locations. Customers can enjoy the convenience of having their favorite restaurant meals delivered right to their hospital room or waiting area. This is especially useful for times when family members and friends are unable to visit due to COVID-19 restrictions or other healthcare related issues. Delivery hours will depend on the delivery policies of each hospital and may be restricted during certain times of day, such as nights and weekends.

Customers should check with the hospital's delivery policy before placing an order.

As many hospitals have recently implemented strict visitor guidelines, Waitr is a great option for patients and families looking for an easy way to get food delivered directly to their location.

Does Waitr Take Cash?

No, Waitr doesn't take cash. To make things even easier, Waitr has a variety of payment options available including credit cards, PayPal, Apple Pay, Google Pay and more. That means you won't have to worry about running out for cash or remembering where you put your wallet when you're ready to grab a bite to eat. You can always give cash tips to your delivery driver.

Place Your First Waitr Order

You are now an expert on Waitr delivery and how the app works. You know the benefits of using Waitr and how it can save you time and money. Delivery times may vary depending on your location, but you can always track your order in real-time so you know exactly when it will arrive. The next time you're in a pinch and need food delivered fast, remember Waitr.

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