How Postmates Works and How is Working for Postmates?

Best Promo code Postmates

A Complete and detailed Guide to Postmates Delivery

how does Postmates work

What is Postmates? You may have heard of it, but maybe you still aren't sure exactly what it is or how it works. In this guide you will find everything you need to know about Postmates, including how to drive for them.


About Postmates

Postmates is an on demand delivery company. But, what does Postmates deliver? You can get food, drinks including alcohol from local restaurants and merchandise you love delivered to your door wherever you want, at your home, business or even at the hotel.

The San Francisco headquartered company was founded in 2011 by Bastian Lehmann, Sam Street and Sean Plaice. In July 2020 Uber acquired Postmates for $2.65 billion.

Additionally to delivery orders, Postmates offers pick up services that will allow you to order from the app and pick up your order in-store.

The pickup feature is simple to use, when you open the app and click on Pickup. Pick up is a good way to save money and time. There are no delivery fees and no phone calls.

From Starbucks , to your favorite restaurant, to liquor and grocery, you can order just about anything with the Postmates delivery app. This is the big difference between Postmates and Uber Eats.

Delivery apps like ride hail apps have changed our lives and Postmates is not only an on demand food delivery App. In fact, the main purpose of Postmates is to help people unlock the best of their cities – and their lives, with an insanely reliable on-demand “anything” network. The delivery service has a lot of features including:

Postmates is not a 24 hours delivery service. How late Postmates deliver depends on the hours of the merchant partners. Postmates start delivering breakfast at 7:00 AM.

A lot of restaurants accept an order and deliver it until 10PM. However, in the Postmates platform you can find restaurants 24/7.

Where it’s available

The delivery platform is popular in metropolitan areas and smaller towns of the United States including:

  • Boston
  • Chicago
  • Dallas-Fort Worth
  • Denver
  • Houston
  • Miami
  • New York - NYC
  • Las Vegas
  • Los Angeles
  • San Francisco
  • San Diego
  • Washington D.C.

Postmates is continuously expanding to new cities and already cover 70% of the U.S Population. Currently, Postmates operates in +3,400 US cities as well as Mexico, and provides access to over 250,000 merchants. You can take a look at this complete list of all the cities where Postmates deliver.

How Does Postmates Work?

Postmates uses web and mobile app technology. Customers order whatever they want, wherever they are by using their Postmates account. After you place an order, Postmates will place a temporary authorization on your account to confirm that your Card is active and has a sufficient available balance to pay the transactions.

An Uber Eats delivery driver picks it up and delivers it to you.

how postmates works infographic

How to Use Postmates App

Before you can start 'Postmate', you’ll need to set up a Postmates account.

1. Download the free Postmates app

Postmates users can access all the services through the Postmates website or by using the mobile app, which is available for iOS and Android smartphones.

There is good news if you are a new Postmates user. The new user promotion offers $100 in FREE delivery credit if you sign up with our Postmates delivery code . Postmates 100 credit is better than a first time code because it will give you $100 in delivery credit fee and it is good for 7 days.

So, if you’re feeling hesitant or you aren’t sure what to do, this deal for new customers will make it easy, download the app today!

2. Create an account

Open the Postmates app and tap Sign up. Enter your email address and tap Sign up.

how to create a Postmates account

3. Place a Postmates Order

Postmates App uses localization services, but you can enter a specific delivery address in the search box, and launch a search. Postmates will display a list of restaurant options with some deals and discounts from a specific set of restaurants in your area. You can already check the delivery charge and fees and choose the pick up option if you prefer. If you are ordering food, before adding it to your cart, you have the options to customize your order, choose the quantity or add special instructions.

💡 Pro Tips: Unlike other food delivery services, in particular Favor and Waitr, with Posttmates you can order just about anything.

place an order postmates app

4. Pay an Order

Postmates like Uber Eats, DoorDash and Caviar, is a cashless App. What does it mean? There are not many food delivery apps that provide users with the option to pay with cash on delivery of the food items.

With Postmates, all the transactions are via mobile payments. Postmates does not accept cash payments, Paypal payments and they do not offer a service of money back. If you are looking for paying cash on delivery food, you should probably order from Pizza Hut or other food delivery near you cash only.

So, you do not need physical cash on hand when the Postmates driver will drop you off. Postmates accepts most major credit cards. They also accept American Express, Visa- and Mastercard-authorized debit cards and some mobile payment methods like Apple Pay.

A lot of people ask us if they can use their visa gift cards or starbucks gift cards on postmates. Unfortunately, Postmates does not take visas and starbucks gift cards.

However, Postmates offer gift cards. If you are looking for a last-minute gift? A Postmates gift card is the best gift ever.

5. Track your Order While the Restaurant Process it

Postmates will send you an email that your order has been confirmed. In the meantime, your order is redirected to the restaurants/merchant through the application. Once the restaurant/merchant receives the request, it starts preparing the food/goods and packs it for delivery.

6. Postmates takes it to Deliver

A delivery courier from Postmates pick up the order from the relevant restaurant/merchant and delivers it to the respective customer. Postmates customer service is always available to help you and assist you.

How much does Postmates cost?

The price of each order will include the cost of the merchandise + the Postmates fees + any applicable taxes. Postmates fees include:

  1. Postmates Delivery Fees:
    • $0.99–$3.99 for Partner Merchants
    • $5.99–$9.99 for all other merchants
  2. Postmates Service Fee: It is a variable percentage-based fee applied to the purchase price of your items. The amount of Postmates service fees is around 12%
  3. Tipping (Optional): You can use the Postmates app to tip your driver after the delivery is over

Very similar to Uber Eats small fees, Postmates apply a small cart fee of $1.99. The minimum is $12. An exception is the city of Los Angeles where the minimum is $10. In LA the small fee will apply to your cart if your order is under $10.

There is good news that every Postmates user should know. First of all you’ll always be able to verify and review your order on the checkout screen before requesting the delivery. Second, Postmates has developed a system that will help you save money.

Have you already taken an Uber Pool for example? You saw how convenient it is! With Postmates, you can share a courier with a nearby order from popular restaurants and get free delivery. If you want to read more, you can take a look at this complete guide to Postmates Party .

Postmates Unlimited

Is Postmates expensive? If you are a regular Postmates user, you can sign up for a subscription plan that will allow you to save money. Postmates Unlimited will give you $0 delivery fee on your order over $15. A monthly subscription will cost $9.99 per month and a yearly subscription costs $95.88 per year.

Working for Postmates

Postmates is also a side hustle opportunity to make money during your free time. The coronavirus pandemic boosted delivery jobs and Postmates is hiring!. We suggest you consult our guides to become a Postmates driver, vehicle requirements and sign up bonus.

So, if you are looking for a way to earn extra money, Postmates offers you the possibility to join the Fleet and work when it is more convenient for you. Flexibility is the first great advantage of gig delivery jobs.

Postmates couriers are independent contractors, they will not receive a salary, they are paid per delivery. how does postmates work as a driver is not that complicated. Here is a job review:

  • You accept delivery requests with the Fleet app .
  • You Pick up and drop off the orders to the customer’s location
  • Sometimes you have to pay the order at the restaurant with a prepaid card.

Delivering for Postmates is a great way to earn extra money. Postmates drivers get paid on a weekly basis, and get paid an accumulation of their delivery earnings from the previous week. They have the option to cash out the earnings with Postmates instant pay and get paid daily. The good news is that there is no limit of the number of the time you can use instant payout.

So, how much do Postmates drivers make? According to the average hourly pay for a Postmates delivery driver is $25 per hour. That is an impressive 58% above the national average.

Postmates is focused on growth and offers huge sign up bonuses to new drivers. To claim your referral bonus you need to sign up for Postmates with a valid driver referral code. Take a look at our tutorial on Postmates application process, so you won't miss your bonus.

How much do you make with postmates depends on the amount of time you spend online making deliveries. Postmates offers bonuses and incentives to drivers, To learn how to get more orders on Postmates, the best times for postmates,and how to be a good postmate, we suggest you to take a look at our guide with 13 tips and tricks that will help you to make more money.

Normally, tips and earnings per delivery are higher if you drive for Postmates compared to other delivery companies. Check out our complete guide to Postmates driver pay.

The requirements to get started

Here is a list of Postmates driver requirements.

  • You need to be at least 18 years old
  • Driver must own a smartphone (iPhone or Android) for the Postmates Fleet App
  • You need a vehicle
  • Valid driver’s license and car insurance (if you choose car as vehicle option)
  • Social Security Number for the background check . La list of qualifications includes no major violations within the past 7 years.

You can take a look at our guide to become Postmates driver, once you have verified and you meet all the requirements, you will be ready to drive for Postmates and make extra cash!

What’s the Rating System for Drivers

Is it Postmates the best delivery service to work for? In our Postmates review we want to focus on a very important point, unfortunately little discussed. It is not just a matter of understanding what are the requirements to become a delivery driver, but above all to understand the philosophy of the company.

Postmates is a driver friendly company. In fact Postmates does not use a star rating system. Customers rate their delivery as a whole with a thumbs up or thumbs down.

Postmates drivers do not drive with the fear of bad and unfair ratings. Finally, Postmates ratings system will help you avoid being held responsible for circumstances outside of your control. So, if you are looking for a side job that will help you boost your income, you should also consider how a company treats their drivers. You are free to choose ;) Take a look at our complete guide to Postmates and DoorDash ratings.

Related Articles: Postmates vs Ubereats, Postmates vs DoorDash, Postmates vs Caviar

The Bottom Line

If you are a customer, you will enjoy all the conveniences that Postmates app will bring to your delivery. Above all the possibility that only Postmates offers to order online whatever you want and to receive it comfortably wherever you are in less than an hour.

If you are looking for a gig job, Postmates is a great option to work for a driver friendly company. easy way to earn money on your own schedule. You can deliver on weekdays or only on weekends, whenever it is convenient for you. Check out how to become a Postmates Fleet driver in our complete guide .

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