How to use, download and set up Caviar Courier App on your iPhone or Android smartphone

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Comprehensive Guide on Caviar Courier App

how to use Caviar Courier App

⚠️ DoorDash shut down the Caviar courier platform. Take a look at our guide to the Dasher app.

This complete guide teaches you how use Caviar Courier App and how to download on your iPhone or Android smartphone. We'll help you learn the ins and outs of using it. Caviar Courier App is the powerful and free tool for all the Caviar drivers, which means there's a lot to know about it. Caviar Courier App allows you to work as courier in the Caviar Platform.

How to Download Caviar Courier App

The app is completely free. Just install and launch it as you would any other app on your smartphone. You can download and install your Caviar Courier App on your Android mobile device or iPhone. Caviar like Postmates, Doordash or Uber has two apps, one for the customers and another for the drivers. You can easily recognize the Caviar Courier App because it is gray with the Caviar logo white, while the Caviar Customers App is orange with the logo white.

What you willl need:

Downloading Caviar Courier App from the Google Play store

To start using Caviar Courier App on your Android you will need to download it from the Google Play Store.

Downloading Caviar Courier App from the Apple Store

Download on IOS from your phone's Apple store.

How to Set up Your Bank Account To Get Paid

On August 2019 Doordash announced that it has acquired Caviar from Square. Square is a mobile payment company. They brought their innovation in terms of payment into the Caviar Courier App. For Caviar to transfer your driver earnings you have two options:

  1. Your Bank Account (weekly payment)
  2. Use the Cash App (Instant Pay)

1. How to Submit Your Bank Information to Caviar

you must enter your bank account in the Driver Dashboard. Always keep this info updated so your deposits transfer without delay. You can use the menu 'Manage Account' of your courier App. If possible, it may be easier to use a computer instead of a phone to update this info. Caviar transfer earnings to checking accounts weekly. Before you begin, you'll need:

  1. Your bank's Routing number. A routing number is the first set of nine-digit bank numbers on a check located in the bottom left corner of personal checks (If you don't have any checks, you can find it in your bank statement or call your bank).
  2. Your Account Number. Your account number (usually 10-12 digits) is specific to your personal account. It's the second set of numbers printed on the bottom of your checks, just to the right of the bank routing number.

Get started

  • Log in to the Driver Dashboard
  • Click on 'Payout Information'
  • Enter your routing and account numbers in the appropriate boxes
  • Click 'Submit'
submit bank info Caviar Courier

2. How to Set up Caviar Cash App

Unlike Postmates Fleet App, with Caviar Courier App you have to choose your preferred payout method. If you choose Cash App you will not have the ability to be paid on a weekly basis. Of course, you can always switch back to traditional bank payout and add your bank account. The big advantage of Cash App is that you you get paid immediately after completing an order.

How to Schedule Yourself for Deliveries in the Caviar App

With Caviar Courier App you can pre-select the days and times you are available to make deliveries. This is not a mandatory step. According to Caviar you will not be penalized if you do not "Go Online" to the Courier App to make deliveries during the times you pre-selected.

  • Manage your schedule. You can schedule up to 10 days in advance.
  • Earn more.
    • You will get more deliveries requests and consequently you will earn more (more deliveries = more money).
    • You can see the time of the day you will earn more.
  • Do not lose your time. You are free to go on line but if you don not see spots available, there are probably more couriers than incoming orders to assign.

Get started

  • Open the Caviar Courier App
  • Tap on Manage Schedule
  • Choose the day
  • Choose the frame time
  • Tap on Save
how to manage schedule caviar courier App
how to manage schedule caviar courier App
how to manage schedule caviar courier App

How to Contact Caviar Courier Support

To ensure support to all the drivers, Caviar Courier Support is always available to assist you. You can choose your option and contact the Caviar Courier Support directly from the App If you are searching for answers you can probably try to find it in our website or you can easily find the info you need by searching the comprehensive in-app FAQ in Caviar Courier Help Website. If you din't find the answer, you can also send an email to the Caviar support with all your questions. If you are online and need help with a delivery you can get support with the 'Live Chat' option within the Caviar App.

These are not emergency numbers. For serious incidents call the 911.

  • Open the app, then tap the menu icon in the top right corner
  • Choose the contact option
    1. Frequently Asked Questions
    2. Email Caviar Support
    3. Live Chat

Contact Caviar Support: Tutorial with Images

how to contact caviar courier support
how to contact caviar courier support

Caviar Courier App Troubleshooting and Help

Because Caviar Courier App is such a complex and powerful App, there's a lot to understand about what can go wrong and how. Finding how to fix a problem you have can sometimes be a challenge. If you have a problem, that can be frustrating. This section helps you find solutions.​​​​

  1. Keep your phone charged.
  2. Keep your devices up to date.
  3. Close any unnecessary apps.
  4. Restart your device. Sometimes that's all it takes to fix a bad connection.
  5. Turn Wi-Fi off and mobile data on or vice versa, and check to see if there's a difference.
  6. Finally, if nothing just said works, delete the Caviar Courier app and download it again.

How to Switch Your Vehicle Type With Caviar Courier App?

If you read our guide to become a Caviar Courier, you already know that one of the big advantages of sign up for Caviar are the vehicle requirements. There are no age vehicle requirements for Caviar and you do not need to schedule a vehicle inspection. Furthermore, Caviar Courier App,like Postmates Fleet App , allows you to switch from a vehicle option to another. Follow our instructions to check all the vehicle option in your area and switch your vehicle choice:

  1. Open the Caviar Courier App
  2. Open the Menu
  3. Tap on 'Transport Mode'
  4. Select the transport mode
how to switch vehicle option caviar courier app
tips to earn more Caviar Courier

Tips to Earn More With Caviar Courier App

So, now that you have downoaded Caviar Courier App, you logged in, you setted up your preferred payment method, you can earn more if you follow our tips.

  1. Check the hot spots. When there's high demand for deliveries, you'll see hot spots on the home screen map in the Courier Driver app.
  2. Do dont forget to pre-schedule your time for the deliveries. You will get priority pings ;)
  3. Go online during the peak hours. This is the most important tip to boost earnings.

I hope this guide was helpful. We have lots of guides available for you to look at whether you are a Postmates driver, Uber Eats Partner or HopSkipDrive user. We recommend: How to use Postmates Fleet App and Uber Eats Driver App. logo

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