What is Postmates: Everything you need to know about Postmates
Postmates is an online delivery company and leader in the on-demand category — and only on-demand ‘anything' delivery service. Postmates is not only a food delivery app and is on a mission to help people unlock the best of their cities – and their lives, with an insanely reliable on-demand “everything” network.
The delivery app was launched and founded in 2011, by Bastian Lehmann, Sean Plaice and Sam Street and has its headquarters and office locations in San Francisco.
Postmates delivery is the first company in the on-demand space – helping customers in +4,200 cities get whatever they need, whenever they need it. We suggest you take a look at our guide with all the locations and delivery areas.
The delivery app has one of the largest on-demand fleets in the U.S. – with +100,000 couriers, and one of the biggest networks of merchant partners and a brand that has become a verb in pop culture.
Postmates is a 100% legitimate U.S. based company with office locations in San Francisco. The mobile app is easy to download, sign up, and free to use.
In addition the app is completely safe, and you won’t have to worry about any scams or hidden fees. The on-demand delivery app uses a system of upfront pricing. This means that it provides an exact price to your order before you place it.
Postmates makes money by helping shops and restaurants get more business. They’re a transparent company that shares information relating to performance, business revenue, pricing, and business values.
There's no question about that. It is one of the best food delivery services to drive for and 100% safe to work for. Because you're just delivering with your car, there's little-to-no risk or contact with others. So, you do not even need a dash cam for your security.
From a user point of view, it's safe to use it and you do not have to be afraid about any kind of fraud! All the drivers are screened through background checks . The app has been downloaded million times in the Apple store and play store.
Postmates uses only trusted payment platforms. It is a cashless app. If you are skeptical of mobile payment technologies you can take a look at our guide to cash payments with on demand services or learn more about other apps that use trusted third-party platforms.
PRO TIP: for your safety we suggest you to use the latest version of the app provided in the store of your device. Like every app you need an internet connection. In case of troubleshooting we suggest you consult Downdetector.
Postmates was one of the delivery apps for sale. In July 2020 Uber made a deal to acquire Postmates to bolster its Uber Eats delivery business. So, right now Postmates in one of the Uber subsidiaries.
Acquiring the San Francisco based delivery service, even if the company is not profitable, allows Uber to:
While Uber is still running during the pandemic, all the rideshare industry suffered. However, despite the loss of $6.77 billion in 2020, the Uber acquisition strategy was pretty aggressive during the past year.
Uber failed to buy Grubhub. After the Postmates acquisition Uber Technologies, Inc. has agreed to buy alcohol delivery service Drizly for $1.1 billion. In 2019 Uber acquired the grocery delivery service Cornershop.
When first Uber started the acquisition process, they said they will keep separate delivery apps. So, is this one of the tech acquisitions where the company acquired will finish to exist? Uber and Postmates definitely merged.
In our Postmates couriers forum we collected complaints from Postmates delivery people. Uber is asking us to switch and use the Uber platform instead and join the Uber Fleet.
Is this a part of the Uber driver acquisition strategy? Definitely YES.
The startup acquisition had also a big impact on Postmates employees. In January 2021, the ride-sharing platform Uber laid off about 185 workers. Approximately 15% of the total workforce lost their job including most of the Postmates leadership team. Among them the Postmates founder Bastian Lehemann.
| Data | |
|---|---|
| HQ | San Francisco |
| CEO | Dara Khosrowshahi (Uber CEO) |
| Postmates Market Share | 6% |
| Customers with Unlimited Subscription | 23% |
The on-demand delivery service is available to order from anytime, 24/7. But the restaurants and merchants on it keep to their normal hours. Delivery hours range from early morning to past midnight. Almost anytime you're hungry, we're ready to take your order for pizza, pasta, burger or ice cream. Finally, you are only going to be able to order from an open restaurant or shop, and so you will be limited at any given time to places that are open.
You can take a look at our complete guide to the best food delivery services to work for. Whether you are looking for weekend jobs, or the way to make money on the side, becoming a courier is a great opportunity to earn extra money working part-time full time as an independent contractor.
Becoming a partner is an easy way to grow your business. How it works is really simple. The merchant program is currently increasing due to the covid pandemic.
The restaurants registered on the platform just cook their own meals, and the app takes care of the rest. The concept is simple: a customer orders food from your restaurant on the Postmates app, your restaurant accepts and prepares the order, a delivery driver then comes to pick up the order and delivers it to the hungry customer. Customers can also choose the pick up service. Take a look at our guide on how it works.
Here are the steps to start working with Postmates. Keep in mind that after entering your merchant information in the form, Postmates will do everything possible to respond to your partnership request within 72 hours.:
You benefit from a getting started training session to learn how to use the Postmate interface. The order manager app will also help you monitor your results.
Basically Postmates provides logistics for orders, delivery and payments
Once your business is listed online and you can then start receiving orders.
We deliver with Postmates! While there are several delivery apps to work for, Postmates was one of our favorite side hustle. We always loved the Postmates of Bastian Lehmann. Could we say the same with the new Postmates Eats?