How Reliable Is Uber Schedule A Ride? 7 Things To Know

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schedule uber in advance

Almost 13 years ago, a new company came on the scene promising to revolutionize the world of transportation.

Today Uber has 93 million active users, their rides surpassing those of yellow taxis. There is no denying, the Uber rider app has a lot of features.

In this guide we focus on the option to schedule and plan a future trip with Uber in advance. We will share with you our experience as a team of drivers and app users. At the end you will know how to pre schedule your Uber ride and the most important thing: when you have to avoid doing so.

1. Can You Schedule Uber In Advance?

Yes. With Uber you can request a ride up to 30 days in advance, at any time and any day of the year.

Basically, there are two ways of using the app and getting rides: instant rides and scheduled rides.

While the instant rides feature allows you to immediately request a ride, the scheduled rides feature allows you to schedule a future ride.

2. How Do You Pre Schedule Uber In Advance?

To schedule an Uber ride, you need to have an Uber account. You can pre schedule Uber pickup from the website, desktop app, or mobile app. These methods allow you to schedule the date and time.

Once your account is set up, open the Uber app then click trip and click schedule.

Follow this step-by-step guide to learn how to schedule future rides:

  1. Open the Uber app on your smartphone or login to your account from a browser. (Uber will send you a code through text)
  2. Look at the top menu and set the details of your upcoming ride such as your destination and pickup address
  3. Tap the “Schedule” button
  4. Set pickup time on the clock icon when prompted
  5. Accept the terms and conditions screen
  6. Confirm details for the trip and tap on the “Schedule” button again

3. Why Can’t I Schedule an Uber in Advance?

Are you trying to schedule a ride in advance but the Uber app won’t let you do it?

There are different reasons for the problem.

Pickup Area Unavailable

The Uber app will not let you schedule a ride in advance from some pickup locations such as the airport terminals. This is easy to understand. First of all, Uber airport pickups must follow strict rules with specific waiting areas for riders. Secondly, flights are often delayed and unpredictable.

The Schedule Option Is Not Available

First of all, while Uber is available in more than 70 countries around the world including France and Italy, the pickup feature is not always available in all the cities.

App Outage

Are you experiencing issues using the Uber app? App’s outages are real! Take a look at our guide to downdetector.

4. Is It Cheaper To Schedule An Uber In Advance?

Now that you find out how scheduled rides on Uber work, I guess you are wondering if booking your trip ahead of time will save you money.

When it comes to plane tickets, you'll want to book plane tickets well in advance of your trip, as prices spike sharply in the days preceding the flight, taking advantage of any last-minute travelers who have no choice but to pay up.

The system of pricing with the rideshare app is not exactly the same.

Uber has a system of upfront prices. This means that you always get an estimated cost of your upcoming trip. However, it can never be 100% accurate! We suggest you consult our guide to Uber fees.

The actual amount you will pay is always the one displayed on the app at the end of the ride.

The estimate, in fact, cannot take into account any unforeseen events including surge pricing. Of course if at the moment of the trip the ride cost has increased, Uber will then offer the user to accept the new fare.

Summarizing: Even if you schedule an Uber ride in advance, you will not get any special deal or a cheaper ride.

how reliable is uber schedule a ride

5. How Reliable Is Scheduling An Uber?

One of the things we love most about booking a ride through Uber is their vast and expansive types of rides.

When you search on the app, you’ll see you can get carpool rides , long distance rides and even non medical transportation rides. You can trust that you will get a great price as well, but when it comes to planning ahead for an Uber ride, the situation is different.

In the transportation field, reliability is the probability of reaching the destination from the starting point within the expected time.

Regardless of when you made the reservation, Uber starts to search for a driver and sends the ride request a few minutes in advance before the scheduled time for the pickup.

Here are some important points about the scheduling feature:

  • You will get the notification for the ride 15 minutes prior to the scheduled time.
  • Uber cannot guarantee there will be Uber drivers online at the exact time of the pickup.
  • You will be assigned a trip based on available drivers.
  • Drivers are independent contractors, they have a daily income target and often work during the busiest times. Uber cannot guarantee that a driver will accept the ride request.
  • In the case a driver cannot be found, you’ll be notified at the end of your selected time window. At this point Uber will cancel your ride request and you will not be charged.

It is important to remember that using Uber is not the same as hiring a private car with a professional driver.

Unforeseen events are always possible and the car can also be delayed or be late compared to the scheduled time!

The San Francisco headquartered company has experienced a lot of ups and downs over the last few years and focused on expanding to general merchandise delivery, grocery delivery and food delivery with the acquisition of Postmates.

Furthermore, recently the ride-hailing company faced a driver shortage .

We took a look at some Tweets and the evidence for the non reliability of the schedule option.

For example, here’s what some users said on Twitter about how late the pickup was and the help they get from Uber support’s replies:

  • Uber driver is 30 minutes late for scheduled pickup and @Uber_Support acknowledges the problem but WAIT FOR IT- their solution- refund the $.50 res fee and act as if it's some magnanimous gesture. Nothing like inconvenience and lack of customer care.
  • I scheduled a ride for 10pm pickup and they scheduled a driver that was 50 miles away. Around 10:05 (after my scheduled pickup) I got another driver. After it was all set and done I was late for work. So apparently I'd be better off not scheduling any more.

Summarizing: An Uber ride is considered confirmed only once you receive your driver details. Scheduling a trip ahead will never guarantee you a ride.

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6. If The Ride Is Not Guaranteed, Why Is It Used?

The only reason why you should use the scheduled pickup feature is that planning an Uber ride head can save you time.

Imagine you have to be at the airport to take your flight for Detroit after a long working day. Scheduling your ride in advance the day before, you will not have to worry about it the day of the flight.

So, if you like to plan ahead, scheduling your ride in advance gives you peace of mind that you’ve taken steps for getting a ride. It is one more thing off of your list of things to do.

7. When Should You Avoid To Reserve An Uber In Advance?

We truly believe that this online world should make our life easier instead of more complicated.

The following are the factors that increase the non reliability of scheduled rides and the situations in which you should think twice before booking a ride in advance.

You Do Not Want To Leave Early

When you schedule a ride you have to choose a ten minutes pickup window. However, the Uber algorithm will start to send the ping to available drivers in your area at least 15 minutes before the pickup time.

Uber partners have 15 minutes to accept a trip request.

If a driver near you accepts the ride request as soon as prompted by the app, it’s possible that your driver will show up early for your trip.

When The Weather Is Bad

Whether you are in New York City, Chicago or elsewhere, it is difficult to find an Uber or taxi in the rain. Rainy weather increases the demand for car rides and there is no or an insufficiently rapid supply response to meet this transitory demand increase.

You need to be able to anticipate daily wage variation. So, you want to plan ahead for your ride but you know that the weather will be really bad? Of course you can do it, but you need to keep in mind that factors such as the weather have a big impact on the reliability and accuracy of a scheduled Uber ride.

You Cannot Miss Your Ride

If you want to be sure that you will get through the check-in, the security processes and to your gate on time, do not schedule a ride because you are in danger of missing your flight.

Find an alternative transportation or take a look at our guide and learn how to find cheap airport parking.

Frequently Asked Questions

There are a lot of myths and incorrect information surrounding pre-booked Uber rides. Here are a few of the commonly asked questions:

How Reliable Is Uber For Early Morning Airport Drops?

If you read our article carefully you already have the answer. Nobody can tell you for sure that you will get your early morning ride to the airport.

Probably you will get an early morning trip to the airport, for a trip booked 6 hours in advance and on top of this, surge pricing will be applied to your ride.

Can You Schedule An Uber For 4 A.M.?

If the schedule option is available in your city, you will be able to book the ride at the time that is more convenient for you. Time slots are available all around the day and the night. So you will be able to book an early morning pickup at 4 AM.

Is Uber Less Reliable Than Lyft?

Uber and Lyft provide safe rides and work pretty similarly. This means that Lyft, very similar to Uber, cannot guarantee the accuracy of a ride.

However, after the IPO Uber seems to care more about general expenses than driver satisfaction.

On the other hand, in our community we like Lyft’s culture since it has remained a challenger very much focused on customer and driver satisfaction.

Scheduling a ride with Lyft, you have more chances to get your ride, even with adverse weather conditions.

You’re All Done!

Congrats! You’re all set for your Uber ride pickup. Booking an Uber in advance is pretty easy, right? However, now you know that scheduling a ride ahead of time does not make your ride more reliable or cheaper. Follow our tips and avoid relying on an Uber ride when you really need a driver to show up!

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