The Comprehensive guide to Uber In Italy

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Everything you need about Uber in Italy


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uber in Italy

Whether you are planning a trip in Italy or you are curious to know how the ride sharing company works in the italian peninsula, you are at the right place. Read on to discover helpful tips for using Uber in Italy including the costs and valid alternatives to the transportation tech giant.

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Is there Uber in Italy?

The sharing economy continues to grow in the United States. With the rise of new technologies, Uber is a technology company and a safe car service headquartered in San Francisco. In the United states, it is not anymore the only ride sharing company. While Lyft and Uber are the two major players in the industry, there are still other ride-hailing options out there. What about Italy?

In Italy Uber has been present since 2013 and, following various legal disputes, the regulatory backwardness, in the matter of gig economy and sharing economy, in which the country is facing and the inability of the class political leaders in unhinging old conceptions, Uber is available and currently running despite de coronavirus pandemic, only in the following city of Italy:

  • Milan
  • Rome

These are the only two cities where it is legal to make money driving for Uber.

There were several taxi strikes in Rome to protest the ride sharing app. Taxi drivers from the principal taxi associations attack the San Francisco based company for the unfair competition. Indeed, Uber drivers do not have to go through the same process of obtaining an expensive taxi license. As a result of the complaints Uber was indeed temporarily banned in April 2017 and cannot advertise in all the country.

Uber is illegal and do not operate in the following cities of Italy:

  • Florence
  • Lecce
  • Naples
  • Palermo
  • Pisa
  • Venice
  • Verona

Uber News Release

On Tuesday May 24, Uber has reached an agreement to list taxis for the cooperativa Radiotaxi 3570 on its app. As part of the agreement, over 12,000 taxi drivers in Italy will be integrated to the Uber platform.

Taxis are already available in the Uber app in other countries and cities, including NYC, Spain, Germany and South Korea.

Uber In Rome

Rome is the major city in Italy. It can be defined as a fairly quiet and safe tourist destination. One of the most common questions is: Is Rome safe? You can stroll through the streets of the city center and visit the most popular places like the Colosseum or the Vatican without taking particular risks.

For long distances Uber can be cheaper than a taxi in Italy.

As in any big city like New York City or a city you don't know, even in Rome taking a taxi may not seem like a simple thing.

However, you can find a taxi and hail a cab really easily.

There are many taxi ranks throughout Rome. The most popular are at Termini Station, in Piazza della Repubblica, Piazza Venezia, Largo Argentina, Piazza delle Cinque Lune (near Piazza Navona), Piazza Barberini and Via Boncompagni (next to Via Veneto).

👀 To know more, you can also read our posts on Uber in Paris and Uber in Cancun

How Much is Uber in Italy?

uber estimate italy

Curious about Uber's pricing? The great advantage of using Uber is that it uses an up-front pricing model. This means that you can find out how much your Uber will cost before you request it.

If you are already an Uber User, just know that the Uber app in the Italian peninsula works the same as in the rest of the world. You do not have to spend time to learn or understand how it works.

Uber offers a variety of service options. They range from cheaper, economy rides to luxury rides. These levels of service have various names, such as POOL, UberX, UberSELECT, UberXL, UberBLACK, UberSUV, and Uber LUX.

In Italy you can only find the Uber car ‘premium’ options:

  • Uber Black: Comfy sedans
  • Uber Lux: Professional drivers and luxury sedans
  • Uber Van: For families or people with a lot of luggage. Take a look at our guide to Uber Van

This means that the costs of traveling with Uber in Milan and Rome are very high and makes it very similar to the NCC vehicles which are prestigious luxury cars, used by wealthy and wealthy people. NCC drivers are licenced drivers specialized in luxury transportation, with special attention to assisting guests who are traveling for business or pleasure.

The fares of an Uber ride in Italy as in the other country where Uber is available, vary according to the following factors:

  1. Base rate: A flat rate that covers the pickup price.
  2. Time: Per-minute rates vary by city.
  3. Distance: Per-mile rate. You pay for the distance the vehicle traveled during the trip.
  4. Booking fee: A fee that covers Uber’s administrative costs (taxes owed to the local government, and other fees that are often required by law).
  5. Surge Pricing: When there is high demand and there are more riders in a given area than available drivers.
  6. Tipping: If you choose to leave the driver a tip, this will be on top to the total cost of the ride.

How to Get an Uber Fare Estimate with Uber Website

You can estimate the fare and have an approximate trip pricing by entering the starting point of the ride and the destination using the Uber fare estimator. The system calculates the distance and gives you an estimate of how much you will pay.

How to Get an Uber Fare Estimate with The Uber App

You can have an estimate directly from the app. Follow our step by step tutorial:

  • Download the Uber app. Use our promo code to get free credit
  • Enter your destination in the “Where to?”
  • Fare estimates for each Uber service will appear after you enter your destination.

Related Articles: cash payments and Paypal payments for on-demand rideshare and delivery apps

Alternatives to Uber in Italy

alternative to Uber in Italy

There are a few other Uber alternatives in Italy.

1. Taxi Services

In Italy you can hail a taxi in a crowded side street, in a taxi stand or calling a Radio Taxi. Often taxi drivers sign up for a radio taxi service, that is, a central that sorts the calls of people who need a ride to individual taxi drivers. One of the biggest radio taxi is the Below you can find phone numbers for taxi companies in Italy main cities:

2. FREE NOW (mytaxi)

If you are looking for apps like Uber in Italy, Free Now is the app for you. The largest taxi app in Europe operates in the following major italian cities:

  • Rome
  • Milan
  • Naples
  • Turin

Before you can start using Free Now, you’ll need to create an account. You can free download the app on the App Store (for Apple iOS) or the Google Play Store (for Android) and download the app.

3. Public Transportation

You can get around Italy with public transportation. Extensive metropolitane exist in Rome, Milan, Naples and Turin. Several other cities have an integrated local transport system to help people get around including Genoa and Catania.

4. Rent a Car

Perhaps, this is the first option you should consider. Did you know that you can rent a car even with a short term? You should, definitely have a look at peer to peer car sharing companies. They are cheaper than traditional car rentals and allow you to discover the city at your own pace.

5. Micromobility

Today the micromobility empowers people everywhere to move across their cities and communities in ways that are safe, simple, and fun.

Lime and bird scooters (in Italian we call it “monopattino”) are available in almost all the cities in Italy. Get free credit using our Lime promo code and take a look at our guide to learn more about Bird scooters cost.

6. Limo Services

If you are looking for high value transportation service in Italy you should take a look at NCC Service.This is a reliable private car service and airport transportation.

Tips for Riders in Italy

These are a few tips that will help you travel safe.

1. Fixed Fare

If you are travelling to Rome, you need to know that there are fixed rates from the airport to the cities to anywhere within the city walls (see the map below)

  • from Fiumicino airport are always €48
  • from Ciampino are always €30

If you are reaching Rome FCO airport (Fiumicino) from Rome city with Uber, the costs will be approximately:

  • € 55.00 with UberBlack
  • € 80.00 with UberLux
  • € 80.00 with UberVan

Uber in Rome can also take you to other areas of Lazio including Ostia and Civitavecchia. For example if you take an Uber Black from Rome Termini to Ostia you spend approximately € 64.00.

mura aureliane roma

2. Avoid Scam

If you want to avoid bad experiences, ignore all the bad guys -without license or with license revoked or suspended- that will try to approach you once you arrive in the airport offering you cheaper rides.

Related Article: Uber code text scam

Uber in Italy FAQ

Is there Lyft in Italy?

No, Lyft is currently available only in the United States and Canada

Is Uber Safe in italy?

Uber is committed to offer safe rides to all the users all around the world. Drivers need to undergo a yearly background check. In addition there are several features in the Uber app that will help keep you safe including:

  • Emergency assistance button
  • Share my trip
  • Customer team incident support available 24/7

Is it better to use a taxi or Uber in Italy?

Uber or taxi? Honestly, quality of service often depends on your driver more than the company. Italian taxi drivers are really friendly and helpful. In Italy taking a taxi is safer than taking crowded buses or metro, where pickpockets work all day long. However in Italy Uber drivers are professional drivers that offer an excellent quality of service. In addition we really appreciate the convenience of the cashless payment available with the Uber app. Indeed in Italy only 10% of taxis accept credit cards.

Do you tip taxi drivers in Italy?

No, you don't have to tip taxi drivers in Italy. Tipping is not a common practice in Italy and really a different tradition from other countries including the United States.

If you want to leave a tip, the tradition is "rounding up". The phrase to use is tenga il resto (keep the change). For example if the cost of the ride is €9.00 when you hand over €10 for a fare you can tell the driver to keep the change. So, drivers never expect a tip, however if your driver is extremely helpful and assists you with large heavy bags, give a small tip.

Visit Italy

Now you know everything you need to know about Uber in Italy. If you are going to Milan and Uber we suggest you to use Uber. If you are going to another city where Uber is not available, you know how to find a valid alternative to get around the city avoiding scam.

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