6 Key Things To Know About The Uber Plus Card

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Delivering for Uber Eats is one of the great options that allows you to make money driving your car in your spare time or even riding your bike.

During the past year, with the Covid 19 outbreak Uber services changed a lot.

The number of merchants on the platform went from 220, 000 in 2019 to 600,000 in 2020.

Uber explored new ways to become profitable and with the acquisition of Postmates and other companies, the technology company focused on expanding to general merchandise delivery from just food delivery.

In the meantime Uber had to adapt the way they work and they connect users, merchants and drivers.

If you were invited to apply for Uber Plus and you do not really know what the Uber Eats Plus card is, you are at the right place. This post will explain all you need to know about the Plus card on Uber: what it is, how to activate it, use it and more.

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1. What is the Uber Plus Card

The Uber Plus card is a physical card that can be used to pay “Order and Pay” orders.

To better understand what the PlusCard is, we propose a little reminder about how Uber Eats work for customers and delivery partners. Uber allows gig workers to make money delivering food, groceries, alcohol and more to customer’s homes or offices.

For customers, the Uber Eats app has obvious value: it enables ordering and delivery for local restaurants and merchants. Using the Uber Eats website or mobile app, customers can search for local restaurants, browse the menu freely, as the driver picks it up and brings whatever they want, even in a hotel!

When it comes to the Uber Eats payment methods, the food delivery company has many options, however you cannot pay cash .

As an Uber delivery driver your main duties is to pick up and deliver the customer's order. However, some merchants affiliated with Uber require in-store payment and order. This means that after accepting the delivery request, you have to follow the navigation app to the merchant, place the order and pay for the Uber Eats order.

Uber drivers pay at the merchant partner for the customer’s order with the Plus card when prompted by the app.

It is important to know that Uber plus card deliveries are not available in all the cities where Uber Eats operates. Additionally, you will always get the notification for the Order and Pay order before accepting the order request.

Summarizing: The Uber Plus card is a special card that some eligible drivers may request to provide “Order and Pay” orders. It is a great opportunity to get more delivery requests and earn more.

The card works like this:

  • The customer’s payment is loaded into the Uber Card after the order is placed through the app.
  • At the pick up the Uber Eats driver uses the Card at the restaurant/shop to pay the customer’s bill.
  • Every time you complete “Order and Pay” deliveries you have to submit a valid receipt of the payment. If you do not submit the required receipt, Uber can revoke your eligibility to “Order and Pay” orders.
  • Once you’ve delivered the order, swipe right on the app to complete the job. You can check your pay on the earning statement tab of the app and if you need money, you cash out your earnings instantly.
how to apply for Uber plus

2. How To Apply For Uber Plus

You cannot apply to provide Uber plus delivery unless you receive an invitation. This means that some Uber delivery partners are eligible to provide this kind of Uber service. The San Francisco headquartered company does not specify what are the requirements for the “Order & Pay” orders.

3. How to Activate Your Plus Card

Once you applied you will receive the card in your mail. It will take on average 5-7 business days. The first step is to link the card with your Uber driver account.

You can set up your card directly from your Uber driver app or you can login to your Uber account via a web browser. Of course no matter what method you will choose, you need a WiFi connection.

In this step by step tutorial with images, you will learn how to activate your card using the driver app.

  1. Open the App
  2. Open the Menu (top/left corner)
  3. Tap on the menu 'Plus Card’
  4. Tap on Activate Card
  5. Enter your Plus card number: the 16-digit number found on the front of the Plus Card
  6. Follow the prompt on the app
how to activate plus card tutorial

4. How to Use Your Plus Card

Now that you are a delivery plus driver, keep reading and learn how to use the card. When you arrive at the pick up location you have to use the card to pay for the customer’s order. Basically you need to provide your Plus card to the cashier to pay for the order.

Once the transaction is approved, the payment is made to the merchant and your card's available credit is reduced by the transaction amount.

At this point any remaining found is removed from the card. Here are some important point to know that every delivery partner should know:

You should never add a tip when paying with the Plus Card.

The Uber Plus card has a PIN. You will get all the details of the PIN once you sign up for the card.

5. Uber Eats Card Issues And Solutions

If your card is declined at the restaurant, the easiest solution would be to use your own funds, but please don't do it.

It will take 5-7 business days to get your money back. So, before putting your hand on your wallet, try the following steps to find a solution to the most common card’s issues:

  • Cancel the order: You can cancel the order however as you probably know, with too many cancelled orders you are at risk of deactivation.
  • Contact the Uber in-app support using the “Help” button.
  • Wait 3-5 minutes and then ask the cashier to try again.
  • Delete and reinstall the Uber driver app. You should always keep your app updated downloading the last version.

6. Frequently Asked Questions

Can Uber Drivers Use Their Card To Pay For Gas?

No, you cannot use the Uber plus card for personal use. Additionally, Uber Eats drivers are independent contractors and don't get any reimbursement for gas expenses. In addition, the Uber Plus card has no funds. The credit on the card becomes available only when you accept a delivery request for an “Order and Pay" order and you need to pick it up from the merchant partner.

Gas is one of the biggest business expenses for gig workers. If you want to save gas money we suggest you to use GetUpside or find cheap gas near you.

Can I do Uber Eats without the prepaid card?

Yes. While delivering with Uber Eats you are only required to carry with you an insulated delivery bag. If you are eligible for Pay & Order orders but you forgot your card at home, you have just to decline the orders that require in-store payments.

What to Do If You Lose Your Uber Plus Card?

If your card is lost or stolen you should immediately notify Uber.

Reimbursements for Uber Card Failure

Sometimes when you are picking up an order, you may need to pay the full cost right away, like if you lost your card or the merchant didn't accept the Uber Card or the card doesn’t work.

You can ask Uber to reimburse you and pay you back.

It is your right to be reimbursed whenever you have paid for the cost of the customer's order.

However, to make the reimbursement, Uber needs to take a look at the receipt.

During the reimbursement process, you have to provide a clear image of the valid and itemized receipt from the merchant.

To get repaid for any out-of-pocket expenses that you have incurred on behalf of the customer you have to request a reimbursement by filling up the reimbursement form on the Uber Help website.

Usually, it will take 5-7 business days to get your money back.

Ready for Your First Uber Plus Card Delivery!

Now you know everything about the Uber Plus Card. If you were invited by Uber, providing ‘Order and Pay” is a great way to get more interesting delivery requests and make money with Uber. Using the Uber Plus Card will make your life easier. You will not have to deal with purchase reimbursements and with the driver support.

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