During the past year, with the Covid 19 outbreak Uber services changed a lot.
The number of Uber Eats merchants on the platform went from 220, 000 in 2019 to 600,000 in 2020.
Uber explored new ways to become profitable and with the acquisition of Postmates and other companies, the technology company focused on expanding to general merchandise delivery from just food delivery.
In the meantime Uber had to adapt the way they work and they connect users, merchants and drivers.
If you're an Uber Eats driver, you may have heard about the Uber Eats Plus card. But what is it, and how do you get it? In this blog post, we'll tell you everything you need to know about the Uber Plus card! We'll also explain how to activate it so that you can start using it for your Uber Eats deliveries.
The Uber Plus card is a physical card that can be used to pay for orders placed through the "Order and Pay" feature.
To help you understand what the PlusCard is, we'd like to remind you of how Uber Eats works for customers and delivery partners. Gig workers have the opportunity to earn money through Uber by delivering food, groceries, and alcohol to the homes or offices of Uber's customers.
The Uber Eats app offers a clear benefit to customers because it streamlines the ordering and delivery processes for nearby restaurants and businesses. Customers can search for local restaurants using the Uber Eats website or mobile app, browse the menu as freely as they like, and have whatever they want brought to them, even if they are staying in a hotel!
When it comes to the methods of payment accepted by Uber Eats, the food delivery service offers a wide variety of choices; however, cash payments are not accepted.
Your primary responsibilities as an Uber delivery driver will be to collect and then deliver the customer's order.
So, do you need a card for Uber Eats driver? If you're wondering if you need a card to drive for Uber Eats, the answer is yes - sometimes you will. In fact, you must place an order or pay certain merchants affiliated with Uber in person. This means that after accepting the delivery request, you must follow the navigation app's directions to the merchant, place the order, and pay for the Uber Eats order there.
This indicates that after accepting the delivery request, you will need to follow the directions provided by the navigation app to the merchant, place the order, and pay for the Uber Eats order there.
When prompted by the Uber app, drivers use the Plus card to pay for a customer's order placed at one of Uber's merchant partners.
It is essential that you are aware that the use of Uber plus card deliveries is not supported in every city in which Uber Eats is present. In addition, before you accept the order request, you will always be notified about the Order and Pay order.
Summarizing: It is possible for certain eligible drivers to request the Uber Plus card, which is a special card that allows them to fulfill "Order and Pay" orders. It is a fantastic opportunity to receive more requests for delivery and to increase one's earnings.
The following is how the card is used:
You cannot apply to provide Uber plus delivery unless you receive an invitation. This means that some Uber delivery partners are eligible to provide this kind of Uber service. The San Francisco headquartered company does not specify what are the requirements for the “Order & Pay” orders.
Once you applied you will receive the card in your mail. It will take on average 5-7 business days. The first step is to link the card with your Uber driver account.
You can set up your card directly from your Uber driver app or you can login to your Uber account via a web browser. Of course no matter what method you will choose, you need a WiFi connection.
In this step by step tutorial with images, you will learn how to activate your card using the driver app.
Now that you are a delivery plus driver, keep reading and learn how to use the card. When you arrive at the pick up location you have to use the card to pay for the customer’s order. Basically you need to provide your Plus card to the cashier to pay for the order.
Once the transaction is approved, the payment is made to the merchant and your card's available credit is reduced by the transaction amount.
At this point any remaining found is removed from the card. Here are some important point to know that every delivery partner should know:
You should never add a tip when paying with the Plus Card.
The Uber Plus card has a PIN. You will get all the details of the PIN once you sign up for the card.
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If your card is declined at the restaurant, the easiest solution would be to use your own funds, but please don't do it.
It will take 5-7 business days to get your money back. So, before putting your hand on your wallet, try the following steps to find a solution to the most common card’s issues:
No, you cannot use the Uber plus card for personal use. Additionally, Uber Eats drivers are independent contractors and don't get any reimbursement for gas expenses. In addition, the Uber Plus card has no funds. The credit on the card becomes available only when you accept a delivery request for an “Order and Pay" order and you need to pick it up from the merchant partner.
Yes. While delivering with Uber Eats you are only required to carry with you an insulated delivery bag. If you are eligible for Pay & Order orders but you forgot your card at home, you have just to decline the orders that require in-store payments.
If your card is lost or stolen you should immediately notify Uber.
Sometimes when you are picking up an order, you may need to pay the full cost right away, like if you lost your card or the merchant didn't accept the Uber Card or the card doesn’t work.
You can ask Uber to reimburse you and pay you back.
It is your right to be reimbursed whenever you have paid for the cost of the customer's order.
However, to make the reimbursement, Uber needs to take a look at the receipt.
During the reimbursement process, you have to provide a clear image of the valid and itemized receipt from the merchant.
To get repaid for any out-of-pocket expenses that you have incurred on behalf of the customer you have to request a reimbursement by filling up the reimbursement form on the Uber Help website.
Usually, it will take 5-7 business days to get your money back.
At this point, you are fully informed about the Uber Plus Card. Reddit users have been debating the benefits of the Uber Plus Card, and it appears that the majority of them share our opinion. If you have been invited by Uber, offering "Order and Pay" as a service is a fantastic way to make more money with Uber while also receiving more interesting delivery requests. Making use of the Uber Plus Card will make things simpler for you. You will not be responsible for dealing with any purchase reimbursements or driver support issues.
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