What Is My Lyft Passenger Ratings - Everything You Have to Know About Scores, Reviews & More

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Lyft is a 5 star ride share company. The main goal of the transportation service is to provide safe rides and keep customers happy. When using the platform, whether you are a driver or passenger, you have to follow the Lyft community guidelines .

One of the features of the Lyft driver app allows drivers to leave feedback easily while also helping other drivers get authentic customer ratings. In this complete guide you will learn everything you need to know about the passenger ratings.

What is The Lyft Rider Rating?

Rating systems are a standard way of measuring. The star is the symbol usually used to classify hotels, restaurants and other types of public places. The same system is used to classify forms of entertainment such as cinema, theater, museums, business and anything else that needs an evaluation.

In addition to the background checks and the vehicle inspection, to ensure safety on the platform, the transportation company uses a rating system.

Basically, Lyft uses a 5-star rating to indicate how well or bad a passenger you are. The overall rating is a score from 1-5, calculated from the most recent 100 rides reviews submitted by drivers on their experience. Being 5 the top score and 1 the lower score.

The review score is calculated and updated at the end of each ride. Indeed, drivers and riders are prompted to rate each other. These calculations ensure that the overall score best reflects your reputation.

The average passenger score is 4.5. In almost all the rideshare platforms , you can be considered a good passenger if you have a score between 4.5 - 4.9.

How Do I See My Passenger Rating On Lyft?

The first important thing you should know is that feedback and reviews are anonymous. They are also a mandatory step. This means that drivers can manually rate the customer and leave a customer review otherwise the app will automatically rate the passenger 5 star.

Finding out your Lyft rating is really easy and can be done in a few steps with the rider app. Follow our step by step tutorial:

  1. Open the rider app
  2. Tap on the menu icon
  3. Tap ‘View profile’
  4. From there you will be able to check your rating, the ride count, and time you spent with Lyft

Does Your Reputation Matter?

can lyft driver see my passemger rating

Your rider rating will impact your ability to take a ride on the Lyft platform.

Rideshare drivers, like delivery drivers, are independent contractors. They can choose when to go online and they often choose the most rentable times. They can also decline a gig because there is a low pay or for other reasons.

On a ping ride request there is some basic information including:

  • Passenger's name
  • Pickup location
  • Passenger's rating

Drivers have the legal right to refuse a ride with a passenger that has a bad score.

If you are a bad passenger, you can even be banned from the platform. Keep in mind that Lyft will always inform you if you are at risk of suspension for poor passenger experience.

Additionally, if a rideshare driver gives you bad ratings 3 or lower, the Lyft algorithm will never match you again.

How To Improve Your Lyft Rider Score?

Every driver dreams of the perfect passenger. You should know that Uber and Lyft drivers use their own cars or rent a vehicle from one of the rideshare rentals platforms .

Cars are a part of their everyday lives and a way to make money driving. From a passenger point of view, having good reviews is always rewarding.

So, if you want to improve your reputation score, just follow these tips:

Be On Time

You should never let a driver wait longtime for you. Drivers do not get paid for the waiting time.

Be Courteous And Respect The Rules

In a world where you can be anything, be kind. Kindness never goes out of style. Often gig workers drive for Lyft as a second job to make more money . They are not eligible for benefits. Making a living from the hustle can be hard. Gig workers have to find creative ways to save money, especially when it comes to gas expenses .

Be a Safe Rider

You should always be a safe driver and follow the health safety commitment. A drunk or rude passenger can be a nightmare.

Do your part being a safe passenger includes:

  • Never smoke in the car. The tobacco odor is nearly impossible to get rid of.
  • Respect the car sitting etiquette. If you have long legs and want to sit in the front seat, ask the driver beforehand.
  • Do not eat and drink in the car
  • If you have a lot of luggage, book a bigger car. We suggest you consult our guide on the type of Lyft rides.

Related Article: Lyft round trip rides

What To Do If I Get An Unfair Rating?

If you believe that you get an unfair score, you can always contact the Lyft customer service to report the issue.

Be A Perfect Lyft Passenger And Earn A 5 Star Rating

Making a car ride enjoyable should be a priority for passengers and drivers. Now you know everything about the Lyft users reviews and passenger rating.

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