Everything you need to Know about DoorDash Red Card

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The Comprehensive Guide to Doordash Card

doordash red card

If you're reading this article, you've probably already signed up for Doordash. Before you can begin earning income as a delivery driver with the food delivery app, you must complete your application process and link the Dasher red card that you received by mail with your activation kit.

After activating the card, Doordash will run a background check on you. People often have a lot of questions about the red card when getting ready to drive. We are here to help you and this post will explain all you need to know about the Dasher card, what it is, how to activate it, use it and more.

1. What is the Red Card for DoorDash

The Doordash Driver Card is a tool for Dashers to be able to accept and pay for pick up & pay orders.

You received the card by mail with the activation kit or during your in-person Doordash orientation.

To better understand what is the DoorDash red card, we propose a little reminder about how the food delivery service works. Doordash delivers food and drinks to your home or office from restaurants.

DoorDash uses the web interface or app technologies where people order food from local restaurants from their Doordash account. Doordash app is a cashless app. So, the customer needs to add a payment card in their account. This card will be used when they place an order.

As a Dasher, you have to pick up and deliver the customer's order. Drivers pay at the restaurant for the customer’s order with the red card when prompted by the Dasher App.

Here is the details of how the card works:

  • Doordash instantly loads the customer’s payment onto the red card after the order is placed through the app.
  • At the pick up the Dasher uses the Card at the restaurant to pay the customer’s bill
  • ⚠️ The money does not come out of the Doordash driver’s personal bank account
  • After the order is delivered and designated completed in the Dasher app, the Doordash driver gets paid.
  • Doordash drivers keep 100% of tips. Take a look at our guide to Doordash tipping

2. How to Activate Your Red Card

red card doordash

This is the first and most important step. You can set up your card from your Dasher app available on iPhone or Android. So, you need a WiFi connection.

If you haven't downloaded the app yet, please consult our guide to Dasher App . Follow our step by step tutorial to activate your card directly from the App:

  1. Open the App
  2. Open the Menu (top/left corner)
  3. Tap on Red Card
  4. Enter your card's delight number and last 4 digits
  5. Follow the prompt

3. How to Use Your DoorDash Prepaid Card

doordash red card how it works

Orders that have not been pre-paid for by the customer will have a red banner at the top of the delivery offer that says Red card order. Offers without the black banner are paid in advance by the customer, and use of the Red Card for such orders is not authorized or required.

Basically, you need to use the card when you arrive at the pick up location and the driver app tells you to pay with the card. At this point you need to provide your card to the cashier to pay for the customer's order.

The card is a prepaid card and has no funds on it until the Doordash driver has an order to pick up that requires payment. At that point it only had enough funds for that order. Once the payment is made then any remaining amounts are removed from the card. Here are some important point to know that every Dasher should know:

  • The red card is a credit card and does not have a PIN.
  • Do not add tip when paying with the card

4. What to Do If You Lose Your Doordash Red Card?

Here are 2 steps to take immediately if your red card is lost or stolen:

  1. Report your Card as lost
  2. Replace your Card

How to report your Card as Lost:

You can report your Red Card as lost or stolen to Doordash directly from the Dasher app:

  1. Login to your Dasher app
  2. Open the Menu in the upper left hand corner
  3. Under Account, tap Red Card
  4. Tap "Mark as Lost" on the next screen

How to order a Doordash Red Card

Doordash can help you get a replacement payment card with just a few simple taps in your smartphone or laptop. As a Dasher, you can request a new card that will be mailed to you (at no cost). However, you cannot get tracking info on the card’s ETA. "Better Safe Than Sorry", order an additional card right now!

Just follow our instructions:

  1. Visit the online Doordash Store
  2. Select Retail Dasher Gear
  3. Select the DoorDash U.S. Red Card and click “Add to Cart”

You can also get a new card in the Doordash office near you. However, with the covid-19 pandemic, all local offices are temporarily closed. So, you can only use the first option and get the card by mail. No red cards are available at local offices.

5. Door Dasher Red Card Troubleshooting

Something seems to be going wrong with the card, your card is declined... The easiest solution would be to use your funds, but please don't do it. The following steps typically take care of most Doordash drivers issues:

  • Wait 3-5 minutes and then ask the cashier to try again.
  • Delete and reinstall the Dasher app.
  • Check if DoorDash is down with DownDetector
  • Tap on ‘Help’ to contact the Doordash in-app support .

6. DoorDash Red Card FAQ

can I use my doordash red card for gas

Here are our answers to other most common questions.

Can Doordash drivers use their card to pay for gas?

No, first of all, Dashers are independent contractors. DoorDash, as well as Lyft, Uber, or Postmates, don't pay for gas or tickets for car maintenance. You cannot use the doordash red card for gas or for yourself or personal use. In addition, the card has no funds when you do not accept a delivery request and need to pick up an order.

We suggest you consult our guide with the best gas saving tips.

Can I do DoorDash without the red card?

You should carry the card always with you and be ready to use it if prompted by the app. You should never pay for any Doordash order that you have accepted for delivery with any form of payment other than the dasher Card.

It is a good practice to check you have everything you need to complete your delivery jobs before going online, including your Doordash card.

Reimbursements for Doordash Card failure

If you lost your card, the merchant didn't accept the Red Card but only cash, Doordash will reimburse you for paying for an order with cash or using your personal card. Here are some important things to know to get reimbursed for this.

  • You can request reimbursement
  • To request a reimbursement fill up the form of the Dasher Support
  • Always take a picture of the receipt

What are the essential gear for Dashers?

The requirements for Doordash are minimal and you do not really need special gear to deliver with DoorDash.

It is important to make the difference between what is required and what can make your delivery experience easier and safer. The only required gear are:

  • The insulated bag
  • The red card

At Bestreferraldriver.com we like to share our expertise with other delivery drivers. The first advice we want to share with you is to always prioritize safety:

  • Wear an helmet and place reflectors or lights if you do bike delivery
  • Use a car phone mount

How do I order Doordash gear?

If you like DoorDash you can check out their online shop to order your equipment.

  • Shipping is also free of charge.
  • Orders are expected to ship within 2 business days of being placed.

💡 Pro Tips for Using The Red Card

  • Double check before you go online that you have the card with you
  • The card is a credit card and not a debit card
  • Do not add tip when paying with the Red Card
  • Do not be shy, DoorDash offers in-app support to all the Dashers while online.

Ready for Your First Delivery!

Now you know everything about the Doordash Red Card. How to set up and use the card and how to solve some common issues. So, you are ready to earn money driving for DoorDash.

We write a lot of guides to help you and make your life easier and help you earn more. We suggest you consult our guides to delivery insurance and our best tips and tricks to make more driving with Doordash

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