DoorDash Activation Kit: When You'll Get It & What's Inside

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doordash activation kit

Doordash is a popular gig economy platform that allows people to sign up and work as drivers, delivering alcohol and food from restaurants to customers.

If you are a new DoorDash driver, you will be receiving your activation kit in the mail soon! This article will give you an overview of what to expect when you receive your kit. The activation kit includes everything you need to get started with your new side hustle as a DoorDash driver. You will receive instructions on how to activate your account and start accepting Doordash orders.

What Is A Dasher Activation Kit

Doordash is a food delivery service that works with local restaurants and merchants in major US cities. Customers who order food, ice cream, alcohol, and other items through the DoorDash app are delivered by DoorDash drivers.

The Dasher Activation kit is a welcome package for new DoorDash drivers. It includes everything you need to get started, including your red card, the food bag, and welcome letter. After you have successfully completed the background check and have been given the green light to drive for DoorDash, your activation kit will be sent to you in the mail. Do not be concerned; you will be able to identify the shipment as a package coming from Overture, LLC.

What Comes In Doordash Kit?

If you want to find out what comes in a doordash activation kit you are at the right place. The doordash activation kit contents include the following essential items.

1. Insulated Bag

The DoorDash bag is a doordash branded insulated bag. You will primarily use it to place food after picking up an order from a restaurant.

At some restaurants, having the bag is a requirement. Without a thermal bag, you will not be able to accept or deliver customer orders under these circumstances.

The customer's food will be kept at a comfortable temperature thanks to the insulated bag's primary function.

In addition to preventing the food from getting cold while you're driving to the customer's house, you can also use the bag to help you carry heavy orders to and from your vehicle. The bag is also useful to provide contactless delivery. When you arrive at the customer’s house, unzip the bag and make sure the customer can retrieve their own delivery.

2. Red Card

To accept specific orders for food delivery, you will be required to have a Red Card, which is a special card.

The card allows Dashers to make pickups at restaurants or stores that are not in the DoorDash system and pay the merchant.

The first step is to activate your red card. However, we recommend that anyone who is unfamiliar with the red card read through our comprehensive guide to the red card in Doordash. To put it simply, the company, which has its headquarters in San Francisco, will add funds to the card, which you will then be able to use to pay for the customer's order.

If you are required to pay for the order with a prepaid card, the Dasher app will let you know so that you can make the necessary arrangements.

You will use it exactly the same way you would use any other credit card when you go shopping, which is to say exactly the same way you would use any other credit card.

You will, however, first need to activate the DoorDash Red Card on the app that you use in order to link it to the driver account that you use for DoorDash.

3. The Welcome Letter from Doordash & Getting Started Manual

There is a good chance that you will have a lot of questions if you start a new work or gig.

The last item in the Doordash driver kit is a welcome letter from DoorDash and a getting started manual. This letter contains important information about your account and how to get started as a driver. Be sure to read this letter carefully so that you are familiar with the terms and conditions of your account.

The guidebook is an important resource to assist you in getting started activating your account and delivering your first orders.

If you need assistance, you can always contact the DoorDash's support staff. However, the majority of your questions may be answered by reading the user manual or browsing

4. Mask & Hand Sanitizer

Doordash will provide you with a branded face mask and a travel-sized bottle of hand sanitizer as a gift because the use of face masks is still required on the Doordash platform.

Door Dash welcome Kit 2024 | Here is what you get when you sign up to deliver!

Today we’ll be going over the door dash kit for 2024 and what you get when you sign up to deliver. Enjoy!

How To Order the Doordash Activation Kit?

You can now order your activation kit online! Previously, you could only pick up your kit in person at a Doordash office during the in-person orientation, but with the recent closure of most offices across the country due to the Covid pandemic, that is no longer an option.

To order your kit, simply go to the Doordash website or use our " Become a Dasher" link. From there, you will be taken to a page where you can enter your mailing address and choose how you would like to receive your kit. Once your kit arrives, be sure to complete the online orientation so that you can start earning money as soon as possible!

How Much Is The Doordash Welcome Kit?

Doordash does not charge for its welcome kit, which includes a card and an insulated bag. If you lose your card, you can order a new one for free on the Dashstore. However, if you need a new insulated bag, Doordash does not offer free replacement and you have to pay for it.

When Will I Get My Doordash Activation Kit

So, how long does it take to get your doordash kit?

It usually takes a few days for the door dash activation kit to arrive in the mail. In Doordash will send an email notification with a "tracking link" to the email account you sed to create your new dasher account.

You should probably star the DoorDash activation kit tracker email for easy access.

The tracker link will help you monitor the progress of your dasher kit.

In the event that you do not get the Doordash starter kit within a few business days, there are a number potential explanations for this situation, including the following:

  • Incorrect address on mailing label
  • The background check is taking more time
  • There is a great demand for kits, but there is a limited quantity

Our suggestion is to be patient. However, If it takes a really lengthy time for your gear to arrive, you should probably get in touch with the DoorDash support team.

You also have the option of updating your shipping address so that they may send you a replacement set.

Related Article: Doordash Challenges

Can I Start Dashing Without Activation Kit?

Yes, you do not need to have the Doordash welcome kit in order to start driving with DoorDash.

While the Doordash starter kit includes an important tool such as your red card, you can start making money with Doordash without it.

However, it is important that you learn how to start dashing without the activation kit.

It is important to keep in mind that Doordash is not a business that manufactures gears.

Overture is the name of the business that handles the fulfillment of DoorDash's gears orders. Overture is also responsible for the fulfillment of PPE orders.

There is nothing further that can be done at this time, unless you wish to spend money buying an additional red card that someone is now selling on eBay. You also have the option of ordering a red card straight from the Dasher shop, in which case the delivery time might range anywhere from three to fourteen days.

Or you could simply wait out your activation kit.

Here are some helpful tips to start delivering without the Doordash orientation kit.

First of all, you can accept and complete any prepaid DoorDash transaction that does not require a Red Card or a hot bag.

Nevertheless, you are required to say "decline" to any order that require the payment with the red card

Although you are able to accept them, you will be required to pay at the restaurant for the order out of pocket and then contact DoorDash support to be reimbursed.

Another issue that you should think about is whether or not the restaurant will allow you to accept an order without the food bag.

It is important to keep in mind that making use of the insulated bag that is part of the welcome package is not mandatory.

You may use another thermal bag that you currently own to fulfill orders that need a bag in order to accept and deliver such goods.


  • You are able to start delivering orders using the Dasher app as soon as you have logged into your account, even before you have received your kit.
  • You may fulfill orders that require a Red Card as long as you have an insulated bag with you and a method of payment but you have to ask for reimbursement
  • You also have the option to cancel any and all Red Card orders if you do not want to pay.

I Still Haven't Received My Activation Kit, What Should I Do?

If you haven't received your activation kit after a few days, you can contact DoorDash customer support for assistance.

What Are Some Tips For Getting Started With DoorDash?

Here are some tips to help you get started with DoorDash:

  • Activate your account as soon as you receive your activation kit so that you can start accepting orders right away.
  • Read the welcome letter from DoorDash carefully so that you are familiar with the terms and conditions of your account.
  • Download the Dasher app and familiarize yourself with how it works.
  • Start by accepting orders in your local area so that you can get comfortable with the process.

Frequently Asked Questions

Why Am I Getting A Package From Overture LLC?

If you're wondering why you received a package from Overture LLC, it's because you either signed up for Doordash or for Instacart. Overture is a promotional marketing company that works with these two companies to provide merchandise and other benefits to members.

Overture Promotion assisted Doordash in distributing over a million health kits, which included gloves and sanitizers, during the Coronavirus outbreak.

So if you got a package from them, don't worry!

Why Did I Get A Message We Are Unable To Start Your Dash At This Time?

There are a few reasons why this message might appear:

  • You may not have activated your account yet. In order to activate your account, you must have the activation kit, which includes your Driver ID card. Once you have the activation kit, you can follow the instructions in the welcome letter to activate your account.
  • The DoorDash app may not be up-to-date. Be sure to download the most recent version of the app so that you can avoid any glitches.
  • You may be trying to schedule a dash in an area that is outside of your local area. Try searching for dashes in your local area so that you can get started right away

What Are The Terms And Conditions Of My DoorDash Account?

Be sure to read the welcome letter from DoorDash carefully so that you are familiar with the terms and conditions of your account. Some important things to note include the requirements for driving with DoorDash, such as having a valid driver’s license and insurance. Additionally, you should be aware of the DoorDash deactivation policy so that you can avoid any penalties.

What Is The Message “Dasher Must Be Active To Schedule Dashes?”

This message appears when a driver tries to schedule a dash but has not yet activated their account. In order to activate your account, you must have the activation kit, which includes your Driver ID card. Once you have the activation kit, you can follow the instructions in the welcome letter to activate your account.

Are you required to wear a shirt with the DoorDash logo?

As a Doordash driver you are a 1099 independent contractor. You are not required to wear a shirt with the DoorDash logo or any other kind of uniform in order to work for the company and get basic pay for orders.

However, if you wear a t-shirt with the Doordash logo on it, it will be easier for both the restaurant staff and the Doordash client to recognize you as a delivery driver.

Consider buying a shirt from DoorDash if you are a fan of the company or if you have found that consumers are unable to recognize you as a driver when you are dressed in other kinds of apparel. Shirts are available in a variety of colors and styles.

Welcome to Doordash

Once you have received your activation kit, you will be ready to start earning money with DoorDash! Be sure to activate your account and familiarize yourself with the app so that you can start accepting orders as soon as possible. Thanks for choosing DoorDash!

If you have any questions about your activation kit or how to get started with DoorDash, feel free to contact us at They’re here to help!

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