How to Cancel Dashpass Subscription & Trial in 2024

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how to cancel dashpass

If you're looking for how to cancel Dashpass subscription & trial, look no further! In this blog post, we will walk you through the process step-by-step. It only takes two minutes and is a very simple process. So whether you've decided that DashPass isn't for you or you've had a change of heart, follow these instructions to cancel your subscription today!

An Overview of Dashpass

DashPass is a subscription service offered by DoorDash that allows customers to get free delivery on orders from select restaurants. More precisely, members of Dash Pass are eligible to get reduced delivery fees and other perks whenever they use the Doordash.

The following is a list of the most common advantages:

  • $0 delivery fees and 10% off via reduced services fee on all eligible orders that meet the subtotal minimum as shown in the app
  • Get 5% back in DoorDash credits on eligible Pickup orders.
  • On qualified grocery, convenience, and other items that satisfy the subtotal minimum indicated in the app, there are no delivery fees and a 10% discount through decreased services charge.

You have the option of signing up for a Dashpass free trial that will run for a period of one month. If you do not cancel your subscription before the conclusion of the free trial period, you will be charged the regular monthly rate of $9.99.

You are free to terminate your subscription service or subscription plan at any time if you decide that you no longer wish to utilize the service. Bear in mind that the moment you terminate your membership in the program, you will no longer have access to the perks offered by it.

Can You Cancel DashPass?

The first thing you should know is that according to the DashPass terms of use, you have the option to cancel the DashPass at any moment. There's no reason why you can't terminate your subscription if you're unhappy with the service or want to save money. You will not be charged any cancellation fees, and you can easily reactivate your account if you wish to use the Doordash Pass again in the future.

Cancellation Policy for the DashPass

Now that you know you can cancel your Doordash subscription, let's talk about the cancellation policy. You may terminate your subscription at any time, according to Doordash, and you will not be charged a cancellation fee.

You should be aware of the following information.

Every month on the anniversary of the day you initially bought it, your membership will automatically renew.

Doordash is a cashless service. Your credit card or other payment method information is stored by the San Francisco headquartered company. When you sign up for the membership, you agree to have your payment method charged monthly for the recurring fee. Your paying cycle begins 30 days after you begin your free trial.

If you have a monthly subscription, it will be renewed one month later; if you have an annual plan, it will be renewed one year later.

To stop the monthly auto-renewal payment, you must cancel your subscription.

You may cancel your membership at any time, up to 48 hours before your next billing date.

Related Article: DashPass for Students


To avoid being charged for the next subscription period, you must cancel at least 1 day before the next-scheduled billing period which is the subscription renewal date (e.g. if renewal date is January 10, you must cancel by 11:59:59pm PT on January 9).

Why Would You Want To Cancel Your Dashpass Subscription Or Trial? Here Are A Few Reasons

Before we get into how to cancel your Dashpass subscription or trial, you might be wondering why you'd want to do so in the first place. There are a few reasons why someone might want to cancel their subscription.

BestReferralDriver has compiled a list of the most common reasons why our users want to end and cancel their subscription.

Cancel Because You Want To Try Alternative Services

DoorDash is a technology company and a logistics provider platform that connects merchants and consumers.

Doordash is not only a food delivery service, using the Doordash app or website you can order and get delivered just about anything from ice cream to flowers and cigarettes.

Over the last three years, the delivery industry has expanded rapidly. Perhaps Doordash isn't popular in your city, or you'd like to try something different.

Perhaps you have Amazon Prime and can get a free Grubhub Plus subscription, or you want to try Uber One and get perks and discounts on all Uber platforms, including rides.

Cancel Doordash Dashpass If You Won't Be Able To Enjoy The Benefits

On the Doordash platform, you can order food and drinks from more than 450,000 merchant partners, including Chick-Fil-A, Dunkin Donuts, and Canes.

However, the $0 delivery fee applies exclusively to eligible merchants.

When signing up for the subscription service, this is one of the most crucial things to know. You should check to see if your favorite restaurants offer free delivery because the perks are not available at every restaurant.

Cancel Because You Want To Save Money

Perhaps you aren't using it as much as you thought you would, or you believe the service is too expensive, or you are attempting to save money.

If you pay less than $9.99 per month for delivery, you should consider canceling your monthly membership.

Keep in mind that, in addition to the delivery fee, there are additional fees every time you use the Doordash platform to place an order.

Whatever your reason, canceling your subscription is simple and takes only a few minutes.

How Do I Know When My Doordash Membership Ends?

To check all the details about your Doordash Dashpass subscription, follow these instructions.

  • Go to your Doordash account page and sign in with your credentials
  • Open the menu at the top left side of the web page
  • Select DashPass from the available options
  • You should now see the status of your membership, including the date on which you will be charged for your next year of service.

If you have a bit of time before the charge date, we suggest you put a reminder on your phone three days before your renewal date.

How To Cancel Dashpass

So, how to cancel the Doordash Pass? If you need to cancel your DashPass subscription for any reason, Doordash offers customers four easy ways to do it. Follow these steps:

Cancel On The App

You can manage your Dashpass and cancel your subscription using the Doordash app available on iOS or Android devices.

  • First, open the Doordash app and go to the "Account" tab
  • Next, under "Subscription", select "Cancel Subscription"
  • Confirm that you want to cancel by selecting "Yes, Cancel"

Your subscription will be canceled immediately.

Cancel Using a Computer Web Browser

If you have access to a computer, terminating your membership is as simple as canceling a doordash order.

Following the step by step tutorial below will allow you to terminate your membership from your desktop computer:

  • Open in a browser on your laptop or phone
  • Log in to your account with your username and password
  • Click on the menu icon located in the upper left corner
  • Select the option that is labeled "DashPass"
  • Click the button that is labeled "End Subscription"
  • Confirm your decision on the next page

Cancel By Phone

If you have problems canceling your membership using the app or the website, you may find it convenient canceling your membership by contacting Doordash customer service by phone.

Calling the Doordash customer support is a tried-and-true method and it is excellent for a variety of reasons. Especially if you what to find out how to cancel dashpass without logging in or the previous two methods didn't work.

For instance, all you have to do is call (855) 973-1040.

You will be able to talk with a Doordash representative who will help you cut your spending canceling your subscription.

Cancel By Sending an Email

If the app won't let you cancel your subscription, you can cancel your membership at any time by sending an email to customer service. If none of the aforementioned options appeal to you, email is a viable alternative.

For this to work, you must use the correct DoorDash email address, which can be found on their contact page.

Here are some things to consider when writing an email.

  • Please send an email to
  • We recommend that you use the same email address that is associated with your account. In any case, include all pertinent information in the email's body.

👀 Related Article: How to Remove a Card From Doordash

How To Cancel Dashpass Free Trial

If you're canceling your trial, make sure to do so before the seven-day trial period is up. To cancel your trial, follow the same steps as above. First, open the DashPass app and go to the "Account" tab. Next, under "Subscription", select "Cancel Trial". Confirm that you want to cancel by selecting "Yes, Cancel". Once you've done this, your trial will be canceled and you will not be charged.

If you have any questions about cancellation or need help, contact customer service. They would be more than happy to assist you.

If I Cancel My Dashpass Will I Get A Refund?

If you cancel your DashPass subscription, you will not be refunded for any unused portion of the subscription. However, you will still be able to use DoorDash without a subscription and will simply be charged the standard delivery fee for each order. So, if you're thinking about canceling your DashPass, be aware that you will not get a refund. However, you can still enjoy the convenience of DoorDash without a subscription by simply paying the standard delivery fee per order.

If DoorDash terminates your account or your DashPass subscription because it determines, in its sole discretion, that your actions or your use of the Services violates this Agreement or has harmed another User, then you will receive a refund of your subscription fee on a pro rata basis calculated from the end of the month during which your subscription was canceled.

How to Cancel Door Dash Dash Pass Subscription on App

Check out this step by step tutorial and learn how to cancel the DashPass membership with the Doordash app.

Why Doordash Won't Let Me Cancel Dashpass

Recently, some users have been having difficulty canceling their DashPass membership. When they try to cancel, they receive an error message saying "You are not currently enrolled in DashPass." It's not clear why this is happening, but it may be due to a technical issue with the app.

In the meantime, users who want to cancel theirDashPass membership can do so by contacting Doordash customer service.

💡 Rocket Money is the easiest way to find subscriptions, manage bills, and even cancel recurring charges with a single click. Read our complete review of the app .

Frequently Asked Questions

Are There Any Benefits To Keeping Your Subscription Or Continuing On With The Trial?

Of course! DashPass offers many great benefits such as free delivery on orders over $15, no service fees, and exclusive discounts at restaurants. If you're still on the fence about whether or not to keep your subscription, we suggest taking advantage of the free trial period so you can decide if it's right for you.

Dashpass Pause vs Cancel

Users have the option to pause their subscription with Doordash. Remember that Doordash delivers anywhere, including your hotel room.

If you select the pause option, you will get the same result as if you selected the cancel option. Doordash will stop charging your payment method; however, reactivating the subscription will be faster if you want to continue receiving the benefits.

How Do I Reinstate My Subscription If I Decide Later That I Want It Back?

If you cancel your subscription and then change your mind, don't worry! You can easily reinstated by following these steps:

  • First, open the DashPass app and go to the "Account" tab
  • Next, under "Subscription", select "Reinstate Subscription"
  • Confirm that you want to reinstate by selecting "Yes, Reinstate"

And that's it! Your subscription will be reinstated immediately.

Can I Do More Than One Free Trial?

Customers may sign up for a free 1-month trial of DashPass. To put it another way, if you cancel your subscription and then decide to try it again, you will be charged for a full membership right away.

Final Thoughts on Canceling DashPass

We hope this blog post was helpful in showing you how to cancel your DashPass subscription or trial. If you have any further questions, feel free to contact customer service and they will be more than happy to assist you.

BestReferralDriver here, thanks for reading my blog post on how to cancel your DashPass!

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