Gogograndparent - What Is It And How Uber For Seniors Works

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gogoganparent - uber for seniors

According to U.S. Census Bureau, there were 40.3M U.S. residents 65 years and older in the 2010 Census and 54.1M in July 1, 2019.

As everywhere in the world, the number of people over 65 is constantly increasing and this generation has a name: the " baby boomers”. Baby boomers are people born between 1946 and 1964.

When we get older, our physical abilities might start limiting our freedom to go where we want to go when we want to go there.

There is no denying that apps have changed every aspect of our lives. Today there is almost an app for everything. We can request a ride, order food and even buy groceries just with a few taps on our smartphone.

However, seniors sometimes have trouble using new technologies.

Additionally, some people are concerned about the safety of Uber for old people.

Is it safe using Uber for elderly?

Solutions exist! GoGoGrandparents found a solution for most of these problems. In this guide you will learn everything you have to know about this concierge service for seniors and how it can be used to improve the life of our loved ones including our grandma and grandpa.

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What Is GoGoGrandParent?

In 2016, GoGoGrandparent was founded by Justin Boogaard and the co-founder David Lung. The legal name of the company is GoGo Technologies, Inc.

Very similar to DoorDash and Instacart, GoGoGrandParent is one of the notable startups that have completed the Y Combinator Accelerator program.

The company is headquartered in Santa Clara - CA.

Anyone with parents over 70 knows how crucial mobility is when you no longer have the strength to drive your car or are simply too far from so-called "local" shops.

This is precisely when Gogo Grandparent comes in.

Basically, GoGoGrandParent is one of the senior concierge services that offers the help of a trusted person or team to elderly people for tasks that may have become more difficult with age.

The senior concierge does it in a simple way. Taking advantage of the new technology apps, the support service helps people access on-demand services in order to age independently and confidently at home. The services for seniors offered by the company include:


Growing older comes with its unique set of problems. Transportation is just one of the problems.

Using Lyft for seniors is the right choice, especially in rural areas where the public transportation may be inaccessible.

But can I use Uber or Lyft without a smartphone?

With GoGogranparent a reliable concierge can help our senior citizens request a ride for visiting friends or family, going to a doctor’s appointment, or even getting to an air salon appointment.

A phone call, a ride: the driver arrives at the address indicated and transports them to the destination of their choice, whether it be appointments or leisure (a cinema, why not even nightclubs!).

To help keep the seniors in your life safe, during the ride a Go Go Guardian will monitor the GPS track of the ride and will be able to solve any kind of issues.

You can go anywhere you want, no matter what. Go Go Grandparent is there to help!

💡 PRO TIP: Uber Health is the non-urgent medical transportation powered by Uber. Today, more and more healthcare providers have integrated the Uber app to offer non-medical transportation to their patients. We suggest you check with your healthcare professional.

Grocery Shopping

Getting to the grocery store, loading your cart, queuing for the payment...When getting older some tasks including grocery shoppings can be difficult. Additionally, with the covid pandemic, it can be also dangerous for some seniors.

With the help of GoGoGrandParent, you do not need to worry about your grocery shopping again.

You will get groceries delivered at your doorstep with one of the best grocery delivery apps such as:

Basically, one of the personal team members will take your order by phone and also help you to maintain a good and healthy diet.

Food Delivery

Older adults do not have to struggle to use smartphones to get food delivery from their favorite restaurants.

The support service can be used to request meals delivered from local restaurants.

Deliveries are fulfilled by on-demand food delivery apps including:


When you are unable to drive, the medication pick-up presents a real problem. The concierge service can help you get your prescriptions delivered from your pharmacy.

How Does GogoGrandParent Work?

I’m sure you are wondering how it works. All the support services are done by phone.

GoGoGrandparent is really easy to use.

Seniors need only to remember to press the right phone keys after registering to get the right help:

  • Press one to get a ride to your home
  • Press two to get a car to the last place you were dropped off at
  • Press three, four, or five to get a custom location pickup
  • Press six to use an agent (a real person) to order a ride
  • Press zero to ask questions

Since everything happens with a phone call seniors do not even have to master new technology.

gogoparent rates

How Much Does GoGoGrandParent Cost?

Go Go Grandparent rates vary depending on the membership you choose. The good news is that the company offers 1 month of free trial. This means that you can sign up and try their services for Free. As all the memberships, do not forget to cancel it before it converts into annual membership.

Currently there are 4 levels of membership:

  • Basic
  • Value
  • Premium
  • Total Care

Whether you’re looking for a basic membership or the additional perks of a Total Care membership, I’m sure you will find a membership option that fits your needs.

All the members can contact a GoGo Guardian to request rides, grocery delivery, food delivery or pharmacy whenever they want, as often as they need.

And of course, for every plan a friendly Go Go Guardian will always be available to offer assistance and cheer you on.

The basic plan starts at $9.99 per month.

Values, Premium and Total Care Members can make use of additional amenities like:

  • Front Desk Support: To help you find
  • Priority Support
  • Proactive Care Management: An expert will reach out regularly to you to make plans to further live comfortably in your home

Of course, except for the Total Care plan, any third party purchases and services (example the cost of the Uber rides) are the client’s responsibility.

Related Article: Uber Fees

How To Contact GoGoGrandParent

Go Go Guardians are pleased to accompany senior clients at the following phone number:

1 (855) 464-6872

If you would like more information about the senior concierge service, please contact them directly using the 1 (855) 464-6872 or sending an email at [email protected]

Other Way To Get Rides For Seniors

Now you read our gogograndparent review, but are there other ride services for seniors? Yes, there are other rideshare for elderly options out there.

So, if you are looking for drivers who are more than drivers and a quality of services that go far beyond taxi transportation, provided by Uber drivers, you can take a look at these driving services for seniors:

Related Article: Hopskipdrive Promo Code

Frequently Asked Questions

Which Is Better For Seniors: Uber Or Lyft?

This is a very common question. Choosing if you have to use Uber or Lyft as a senior transportation can be a dilemma.

At this point it is really important to understand that rideshare drivers are independent contractors. How many times have you seen a driver displaying Lyft and Uber stickers on his car? Since they are small business owners, drivers often work for Uber and Lyft at the same time .

Can I Use Uber For Disabled Seniors?

People with limited mobility can request assisted rides. However the Uber wheelchair rideshare option is currently available only in selected cities.

Is Uber Safe For Seniors?

Using Uber for elderrly is a safe option. The San Francisco headquartered company is committed to ensure safety on their platform. All the drivers have to pass a background check in order to provide rides on the platform. Additionally rideshare drivers undergo continuous criminal screenings.

This means that Uber and Lyft use a system of real-time driver activity monitoring. Drivers with any disqualifying criminal convictions will be permanently banned from the platform.

In the same way, when you use Lyft for older adults, you have to be reassured because drivers must undergo the screening process and their vehicle must pass an yearly vehicle inspection.

As per our experience, the only difficulty that seniors have is to identify the Uber car and driver.

Indeed, Uber cars are not branded.

Remind your loved one to check that the car and driver that pick them up match with the information they find on the app:

  • vehicle’s license plate
  • make and model
  • the driver’s name and photo

Does Lyft Offer Senior Discounts?

Neither Uber or Lyft offer reduced fare or discounts for seniors. However, during the pandemic both companies teamed up with associations to provide transportation to essential workers and people in need.

Keep in mind that there is not a limit age to use our Lyft new user promo code and get free credit.

Can I Send An Uber To Pick Someone Up?

According to Uber, if needed, you can request a ride for other adults using your own account.

Try The Senior Concierge Services Of GoGoGrandparent

With a trusted team behind you, getting an Uber for seniors without a smartphone is not anymore a problem thanks to GoGoGrandparents. The concierge services for elderly help our loved ones by providing not only on-demand transportation but also groceries, food, pharmacy, home services helping build a better world for older adults.

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