Alto Rideshare: What Is and How It Works

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alto rideshare

When you think of rideshare companies, you probably think of Uber and Lyft.Today, you can find many other ride sharing options out there;many which are very similar to Uber and Lyft.

Nonetheless, Alto is different! The luxury car service is changing the way we view private transportation and similar services like taxis.

Let's walk you through this article and get you to know what Alto is, where it’s available, how it works and how much it costs.

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What Is Alto

The digital transformation has always improved standards of living and opened up avenues to new services. Today, we can order food or groceries with only a few taps on our smartphone. We can also book an affordable ride to get from point A to B from Alto's app-based service and one of the Texas startups. Founded by Boris Blanche, Patrice Crisinel & Will Coleman (all CEOs) this company is available now throughout select markets like Dallas TX; Houston Tex.; Los Angeles Ca., Miami FL, San Francisco, CA, Silicon Valley and Washington DC.

Recently, the Dallas rideshare app raised $45 million in funds from private investors. The new funds will help Alto expand their services nationwide.

Will Coleman, Founder and Alto’s CEO said: “We are excited to have such strong support from investors who share our vision for revolutionizing the rideshare industry. With this new funding, we’re on track to take Alto’s safe, consistent, and hospitable service across the country, and are set to become the world’s largest fully electric ride-hail fleet operator over the next two years.”

Meeting the transportation needs of future generations in a sustainable and environmentally responsible way requires strong choices. For instance, Uber is trying to improve sustainability with Uber Green rides.

At Bestreferraldriver we are confident that companies like RideAlto will bring new and more efficace solutions that will help and contribute to the fight for climate change and a better future.

Finally, using Uber in LA can be a nightmare with long waiting times prior to pickup and no cars available. So, if you are looking for a car service similar to Uber, Alto is one of the rideshare options in LAX and Los Angeles.

Alto Business Segments

If you’ve used Uber or Lyft, then the experience of using Alto will feel familiar.

The ridealto mobile app is available on the Apple Store or Google Play. You can even sign up online at https://www.ridealto.com/. You will get a text with a link to download the app.

However, unlike other car services such as Uber, Alto expanded the offers they provide for their customers.

The following are the business segments of RideAlto:

Rideshare Services

You can book rides online. In addition to on-demand rides, the company recently rolled out a new feature that lets riders book a trip in advance.

Summarizing: the Alto app accepts easy reservations for now or future travel times.

Rideshare For Kids

Driving kids around can be a nightmare for busy parents. Just like Hopskipdrive and Zum, Alto is a car service for kids on top of providing rides for adults. While the policy prohibits minors from making an Alto account, the carpool app provides rides for unaccompanied minors.

Here are some examples of how you can use the app for your kids:

  • School pick up and drop off service
  • Rides to school for kids
  • Drop-off and pick up to and from after-school sports and activities

Delivery and Logistic Services

Alto is not only one of the many companies competing with Uber. In addition to ground transportation services, the company can offer new on-demand delivery services. Alto's delivery option is currently available only to app members.

Related Article: Lyft and Uber Minor Policy

How The Ride-Hailing App Is Different From Uber

The idea of Alto is not really to be an Uber alternative. They propose a solution for all the weaknesses of the San Francisco headquartered company. Alto is committed to provide the highest quality ride experience for their riders, and almost all Alto users come from more affluent and wealthy households.

You can take a look at our full comparison Alto vs Uber . In this article we’re going to explore the main differences between Alto and the other ride-hailing companies.

Dedicated Luxury Fleet

Over the past years, the ride-sharing business model has changed the traditional business model.

This model enables vehicle owners to freely move from being private owners to business owners and make money while driving.

Indeed, to become an Uber or Lyft driver, you must own a car or rent one through a rideshare rental platform .

Alto is the first car service committed to providing excellent customer service experience and they own their own fleet.

Currently, the Alto fleet includes luxury and cleaned midsize SUVs or Buick Enclaves that comfortably fit four to five adults.

However, the company plans to begin the transition to an electric fleet with the goal of having the country’s first 100% EV rider hail fleet of over 3,000 vehicles by the end of 2023.

The company also found a solution to a common concern of Uber riders: how do I know when my Uber car arrives?

All Alto vehicles are branded with the Alto logo on the side. They are therefore easy to recognize. Are you looking for a VIP experience? You are at the right place. For individuals or companies, key features include:

  • In-vehicle WIFI
  • Riders can choose their music or set to ‘Do Not Disturb’
  • Branded water bottles and umbrellas

W-2 Employee-based

The gig economy has been quickly expanding thanks to the power of digital platforms.

In November 2020, Prop 22 passed. Prop 22 was designed to counter California’s Assembly Bill 5 (AB5) that mandated gig workers be classified as employees. Major sponsors of the bill included Uber, Lyft and DoorDash.

"Yes on Proposition 22" received $205.37 million, of which $59.5 million came from Uber.

The gig economy has its advantages but gig workers need discipline and a lot of resilience.

The Dallas-based company achieves success through a novel business model and smart execution.

Alto drivers are not independent contractors but Alto employees. If you want to find out how much do Alto drivers make you are at the right place. Alto drivers pay is stable and does not fluctuate. In Miami, for example, Alto hourly pay ranges between $27-$33, not including an 18% gratuity.

Employee drivers are interviewed, background-checked and fingerprinted prior to starting their job. Additionally, all Alto personal drivers are trained and have to wear a uniform when working.

💡 PRO TIP: Luxury car drivers wanted! If you are looking for a job, you can apply for a job online.

Safe Mobility

These transportation companies are responsible for moving people around the city, even in the case of long distance rides (you can do a Dallas to Houston drive with Alto) even around the country. Safety is one of the major concerns that must be taken seriously.

Often, passengers and drivers of the two major rideshare services share their fears about safety on social media. Uber has acknowledged safety issues in major markets including the U.S.

Uber and Lyft have worked hard to improve their safety features. Recent changes include:

  • Continuous background checks for drivers
  • Safety in-app features, such as easy access to 911

Over the last few years rideshare drivers started installing dash cams in their cars to protect themselves from false passenger accusations and insurance claims.

While the level of security is already in place with Uber and Lyft, the high class car service app found ways to improve it.

To enhance security all Alto cars are equipped with dash cams . Alto records videos and audios of trips. To be able to ride using the Alto Experience platform, you would need to review and agree to Alto's terms and conditions.

The app requires this to be completed before you can book your first ride.

We cannot advise riders regarding the terms of the agreement but it is really important that you read it carefully.

If a rider or a driver has a complaint about their ride, the safety video can help to protect the driver or the rider.

As for the screening process, the big question is: are the checks reliable? Background checks may be not accurate. To supplement your safety, all Alto drivers are fingerprint background-checked.

🚍💃🏼🕺 Are you in Dallas and looking for organize a special event? Take a look at our guide to Party Bus in Dallas

Cleanliness & High Covid Safety Standards

Rideshare hailing services are still working despite the pandemic. However, covid is one of the major reasons for passengers to avoid car-sharing.

Pushed by the fear of infection, people started to avoid using online platforms.

So, what is the future of ride sharing apps? The covid-19 pandemic forced rideshare companies to redefine customers’ priorities.

Alto is committed to providing you with a safe vehicle that aligns with expert protocols for working to defeat COVID-19.

The Dallas-based company is redefining cleaning and safety standards to make workers and customers feel as safe as possible. The following measures are used to ensure health and safety of customers:

  • Alto checks the temperature to all its drivers
  • Alto SUVs are equipped with plexiglass barriers and HEPA air filters
  • Between rides, the vehicles are sprayed with a “hospital-grade” sanitizing mist which is reported to kill 99.9 percent of bacteria and viruses

Additionally, all passengers and drivers unvaccinated must wear a face cover mask when using Alto. (Masks are optional for fully vaccinated).

Finally, keeping a car clean isn't just about how it looks - it's about how it smells!

If you booked a ride but your Lyft car smelled like smoke, there is nothing you can do. You cannot even cancel the ride because you will be charged.

All vehicles on the Alto platform have a special scent and they all smell great!

Clean, Safe Rides by Alto

Alto is elevating the standard for passenger safety, again. We are re-doubling our long-standing commitment to your safety with industry-leading cleaning and disinfecting procedures, protective equip...

Ride Alto Pricing

One of the reasons why people are looking for Uber alternatives is the way Uber calculates the price of the rides. Who doesn’t hate surges in pricing and other unpredictable charges?

To understand the Alto pricing, the first step is to understand how the app works.

Alto is a subscription-based rideshare app. You can subscribe to a rideshare membership to have access to perks and discounted rides or you can pay per ride at standard rate by paying a booking fee.

The membership option is designed for customers who want to use Alto regularly. For a flat annual cost of $99 or a low monthly fee of $12.95, you can enjoy benefits and save money by:

  • Have exclusive access to the fleet during periods of high demand
  • Save an average of 30% on every ride

So, how much is an Alto ride?

The company uses a system of upfront pricing. This means that you will always get an approximate fare estimate based on the distance and the duration of your trip.

Until the end of your ride, there is no way to get an exact cost of the trip.

Indeed, the price may be lower or higher. The final cost will reflect variations due to discounts or traffic delays. The company offers members only discounts.

Finally, if you want to have a fare estimate, you can use the car service fare calculator available on their website.

💡 PRO TIP: You cannot compare Alto luxury car prices with UberPool or UberX. You should always compare them with the fanciest Uber's cars and premium rides.

Alto Dallas Reviews

As you probably know, we at Bestreferraldriver are a community of rideshare, delivery drivers and app users in the United States. Our goal is to share our knowledge and help you make or save money. We tried Ato in Dallas for you ;) Here is our review.

The driver was consistently prompt, professional, courteous and drove very well. I got to my destination on time and had a relaxing ride. I would absolutely use this business again.

Book Your First Car Ride With Alto

Alto provides luxury rides in Los Angeles, Dallas and Houston. If you haven't tried their program yet, we suggest you give it a try.

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