3 Easy Ways to Delete Instacart Account [Customers and Shoppers]
Instacart is a free app that allows you to order groceries online and get 24/7 Instant grocery delivery from major retailers including but not only Publix and Kroger. Using Instacart is safe and secure. You can use different payment methods including Paypal.
While it is beneficial to have an Instacart account, you may still want to delete it for several reasons.
Maybe your account has been hacked, or you want to switch to some other groceries delivery platform like Amazon Fresh or Whole Foods or even if you're simply planning to open a new account under a different email address.
Deleting your Instacart account is the only way to completely erase your purchase history and data information on Instacart. Whether you are an Instacart Shopper or customer, if you want to delete your account for good, here’s a step by step tutorial that will show you how to do it.
You can access your account by using the mobile app or website. The Instacart app is available for both iOS and Android devices. So, if you delete it, you won’t be able to sign into your Instacart account.
You’ll lose access to basically everything including any Instacart gift card balance or unused credits and promotions in your account. If you have an Instacart Express Membership subscription, we suggest you cancel your instacart express membership first, you will be able to enjoy the subscription services and free deliveries through the end of your billing period.
Take a look at our complete guide to Instacart Plus to learn more about:
Once you delete your account, it will be immediately deactivated. Instacart will also delete your account’s purchase history and some customer data will also be erased.
While using the Instacart grocery delivery services, they collect certain information about you and share this information with third-party companies to improve the platform. We suggest you take a look at the Instacart Privacy.
When you use the Services, Instacart may collect precise location data.
Keep in mind that if you are tired of receiving notification, you can opt-out of receiving promotional communications from Instacart by using the settings on the Account Info page or by using the unsubscribe mechanism included in the message.
Instacart is a cashless app. However you can change your payment method and add or remove a credit card any time via the account settings menu in your app.
Whether your reasons are, if you do not want to use the on demand delivery app, there is not a button in the app to delete it. However, you can deactivate your Instacart account anytime by submitting an account deactivation request.
Instacart has offices in San Francisco, United States. However, you cannot send a letter or an email to the delivery app. To delete your account completely you have to contact the Instacart Help support team. Follow these easy steps below:
The ability to directly call Instacart for assistance is a highly requested feature.
Instacart is committed to providing excellent customer support.
As customer demand has increased with the Covid pandemic, the grocery delivery app also worked quickly to better support their teams, increasing, hiring and training more Instacart Care representatives.
You can easily speak to trained agents straight through your Instacart app or calling the Instacart Phone number: 1.844.981.3433
The Instacart customer support number is available 24/7 from 8am to 11pm ET.
At this point you must provide your email or phone number email address attached to your account. This is only a verification step.
A member of the Instacart care support staff will confirm you usually rather quickly. They’ll also try to figure out what problem you’re having and offer other possible solutions. But, if you’re sure you do want to close your account, they’ll help you do so.
If you are like me, you prefer writing over speaking. I am far more comfortable writing than I am speaking. Fortunately with the live chat Instacart gives you the opportunity to talk with a support agent chat member.
Support agents at Instacart are helpful, polite and respectful. To contact them, follow these easy steps:
Since the San Francisco headquartered company does not provide an automated way to delete your Instacart account you’ll have to contact customer support by using one of the methods above or by email.
You can email Instacart Customer Service on their website or directly from your inbox by sending an email to help@instacart.com.
If you choose the email, write a polite message, such as “Please delete my account completely”.
Typically an Instacart customer service representative will respond to your email request within 24 hours.
👀 Related Article: How to Cancel Instacart Plus
For common issues and problems including:
We suggest you contact the customer service. Practicing excellent customer service is a priority for the grocery delivery app. When consumers encounter a problem with Instacart services or have a question about an order, they always get a quick help and decent response.
If the Instacart app is not working we suggest you consult our guide to Downdetector.
As a personal Shopper you are an independent contractor. Deleting your account is an irreversible process. If you want to stop shopping, Instacart gives you also the opportunity to switch your account to dormant. This will allow you to come back shopping when you are ready.
However, if you are sure you want to entirely deactivate your account, the process to delete your driver account is very similar and not complicated at all. The only difference is that you have to send your request to the Instacart shopper support.
💡 Pro Tips: Starting a conversation from a related screen in the Shopper app will let Instacart know what your question is about.
Now that you have canceled your Instacart account, deleting the app is easy.
If you have permanently deactivated your shopper account but are looking for a way to earn extra money you can take a look at other jobs like Instacart.
If you like to deliver groceries, we suggest you consult our guide to Shipt Shopper.
Due to the Covid pandemic, getting paid to deliver food is a good way to earn money working part time, full time with flexible scheduling.
The requirements are not complicated. Basically you need:
Canceling an order is an easy process that can be done from a web browser or in the app. Follow our step by step tutorial:
Keep in mind that the Instacart cancellation policy includes a cancellation fee of up to $15 if you cancel an order during the shopping or delivery processes.
Orders may be canceled due to:
Instacart tries to avoid this situation where your order is canceled by a party other than you. However if this happens, they will ensure you receive a full credit or refund.
As you can see, whether you are an Instacart driver or customer, closing down and deleting your Instacart account it’s no immediate but it is an easy process. If you change your mind, you will be able to start using Instacart again, just download the app and create another account.
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