Walmart and DoorDash End Partnership: What Does This Mean?

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If you're a Walmart customer looking for a way to get your groceries delivered, or if you're a Doordash driver wondering what's going on, then you'll want to read this post. We'll be discussing the end of the Walmart Doordash partnership, and what that means for both customers and drivers. Stay tuned for more information!

What is Walmart and DoorDash Partnership?

Doordash is a food delivery service that partners with restaurants in order to deliver their food to customers. In 2018, Doordash partnered with Walmart in order to offer their customers the option to have their groceries delivered as well.

This partnership was part of Doordash's expansion plans to become the leading delivery company and the largest delivery service in the United States.

Doordash currently facilitates any kind of deliveries such as grocery delivery, alcohol delivery, flower delivery and even ice cream delivery.

On the other hand, Walmart is the world's largest retailer, with 11,695 stores in 24 countries. The partnership between Doordash and Walmart allowed the two companies to offer a wide range of delivery services to customers across the country.

More specifically allowed customers to order groceries from their local Walmart and have their groceries delivered to their doorstep by a Doordash driver.

The partnership has been beneficial for both companies, as it has allowed Doordash to expand its services and reach more customers, while also helping Walmart to compete with other grocery delivery services.

However, the partnership between Walmart and DoorDash was a little bit confusing for customers because sometimes they ordered from Walmart and had their order or a part of their order delivered by a dasher.

On a Reddit thread an user said: "Why did DoorDash deliver my Walmart order?"

Basically, Walmart used DoorDash to replace items that couldn't be delivered due to insufficient stock at the time, or items that were deemed fragile or too cumbersome for their normal delivery drivers.

Can You Doordash Walmart in 2023?

As of September 2023 you cannot Doordash Walmart. DoorDash and Walmart had a partnership that ended in September 2022.

Indeed, DoorDash sent Walmart a 30-day notice and a letter to end their cooperation; the termination went into effect in September.

This news comes as a surprise to many, as the two companies teamed up in an effort to compete with Amazon. So what does this mean for both brands? And more importantly, what does it mean for consumers?

A Doordash spokesperson said: “We’d like to thank Walmart for their partnership and are looking forward to continuing to build and provide support for merchants in the years ahead with our leading Marketplace and Platform offerings.”

This means that Doordash doesn't pick up anymore Walmart orders at the stores.

While you can no longer get Doordash Walmart delivery, you can still place grocery orders from other local grocery stores and restaurants using the Doordash app.

DoorDash is a convenient way to get your favorite food delivered right to your door. Whether you're in the mood for Chinese takeout or a burger from your local restaurant, DoorDash has you covered.

Doordash is currently delivering groceries from grocery chains such as Albertsons, Safeway, Hy-Vee, and Meijer.

So while you can't Doordash Walmart anymore, there are still plenty of other options available.

Why The End of Walmart Delivery on Doordash?

Walmart recently decided to focus on its own delivery service the Spark platform and recently announced the acquisition of DDI.

Walmart's announcement that it is acquiring the gig-worker management company Delivery Drivers Inc (DDI) has been met with mixed reactions.

Some see it as a smart move that will help Walmart to better compete with Amazon, while others worry that it could lead to even more exploitation of workers. However, there is no denying that the acquisition will give Walmart a significant leg up in the world of e-commerce.

DDI has been supplying drivers for Walmart's online grocery delivery service for some time, and the company also has experience managing other types of gig workers. With DDI's help, Walmart will be able to expand its delivery capabilities and compete more effectively against Amazon and other online retailers. Only time will tell whether this acquisition will be a success, but it is certainly a step in the right direction for Walmart.

The Controversy of Doordash Walmart Orders

I am a Dasher for Doordash. In the summer of 2018, Walmart partnered with Doordash to deliver groceries from Walmart stores across the country. This was a very controversial move, as many Dashers did not want to deliver from Walmart due to the low pay and difficult parking conditions, long wait times and no tipping.

In some markets Walmart orders quickly became a significant portion of our order volume, and it was frequently difficult to avoid them.

At BestReferralDriver, one of the most common questions we get asked is how to stop getting Walmart orders on DoorDash.

Unfortunately, it was impossible to block Walmart orders on Doordash. There isn’t on Doordash an "opt out of Walmart" button that prevents Walmart delivery orders from appearing in your Dasher app.

If you are not an independent courier for DoorDash, you should know that the San Francisco headquartered company keeps track of each Dasher's acceptance rate, and though having a low acceptance rate won't necessarily lead to deactivation, it can impact your chances of being promoted to a Top Dasher.

If you're looking to avoid Walmart orders, your best bet is to decline any orders that come from Walmart locations. Of course, this won't guarantee that you won't get any Walmart orders.

Low Pay

One of the main reasons that Walmart orders were so unpopular amongst Dashers was the low pay.

At the beginning some Dashers got a Doordash Walmart bonus to encourage them to accept and complete the delivery. However, the pay for Walmart orders was significantly lower than other orders.

But, how much does doordash pay for Walmart delivery?

DoorDash has said it is committed to providing its workers with flexible earning opportunities and fair pay.

However, DoorDash's rates vary depending on the distance traveled, the amount of time involved, and the specific services that its merchants need. A spokesperson for both Walmart and DoorDash refused to comment when asked about the financial terms of the arrangement between the two companies.

According to our experience Dashers could also get paid $4 to deliver a Walmart order. Walmart has a very low delivery fee, and Dashers only receive a small percentage of that fee. And they have to pay for their own gas!

For many people, the flexible nature of the job is appealing. They can work when they want and how much they want. The work doesn’t require special skills or training, and it can be done entirely on a smartphone.

But the pay can be very low, even when factors such as gas prices are factored in. And some people say they have been stiffed by customers who cancel orders after the dasher has already picked them up.

Low Tips

Tipping has been a controversial subject on the Doordash platform from the very beginning. Even at this late stage, we continue to receive emails every day from dashers and users who are upset.

A Reddit user said:

Hello! I’ve just started dashing this past month and I’ve noticed that a majority of my Walmart deliveries don’t get tips like 90%. Just a few days ago I delivered over $200 worth of stuff to a second floor apartment but with no tip. I want to just no longer accept Walmart orders but it’s affecting my acceptance rank, and when people do tip it’s usually worth it. Do y’all have any tips on getting tips?

The truth is that many Walmart orders came with low tips or no tips at all.

Long Wait Time

Dashers are independent contractors and are paid per order, plus tips. However, they do not get paid for the time they wait at the pick up. Unfortunately, DoorDash had a major problem with long wait times at Walmart pickup.

This often means that Dashers had to wait 20-30 minutes or more for their orders. And since Dashers are not paid for their time while they're waiting, it's simply not worth it to deliver door dash Walmart orders for many people.

In fact, I've personally had several bad experiences with the retail giant where I've had to wait over 25 minutes for my order.

Difficult Parking

Parking at Walmart stores is often difficult and time-consuming. This is because many stores do not have dedicated delivery parking spots, and Dashers have to park in regular customer parking spots. This can lead to long walks and even getting towed if you're not careful.

Customer’s Issues and Complaints

Finally, customer service issues were common with Walmart orders. This is because customers would often change their order after it had been placed, or they would not be home when we arrived to deliver their order. As a result, many Dashers found it frustrating to deliver from Walmart stores.

What Are The Implications Of The End Of The Partnership Doordash Walmart?

When Doordash and Walmart ended their partnership, it was a blow to many customers who had come to rely on the convenient delivery service.

However, there are some silver linings to the situation. First of all, it may force other delivery companies to step up their game in order to compete for Walmart's business.

This could lead to better service and lower prices for customers. Additionally, the end of the partnership encouraged Walmart to better develop its own Spark delivery service. This is something that Walmart has been working on for some time now. The delivery service could be even more convenient for customers.

A spokesperson of Walmart said that the past year Walmart deliveries were fulfilled by Spark accounts for 75% of Walmart deliveries and services 84 percent of households in the US.

For DoorDash, the end of the partnership probably means big things. The company is already valued at $10 billion and with Walmart out of the picture, DoorDash stands to make even more money by partnering with other retailers.

We can expect to see DoorDash expanding beyond food delivery into other types of services such as package delivery. Doordash recently partnered with Meta to provide delivery from Facebook Marketplace.

Even without Walmart, Doordash is one of the most important job opportunities in the gig economy for delivery drivers, and it's a fantastic way to make money delivering food and other items in your spare time.

In any case, the end of the Doordash-Walmart partnership is sure to have some sort of impact on the delivery market.

Final Thoughts

Walmart and DoorDash have ended their partnership. This means that starting September 2022, you will no longer be able to order food delivery from Walmart and get it delivered from a DoorDash driver. Although we don’t know the specific reasons for this split, it could be due to the fact that Walmart is rolling out its own in-house delivery service. If you’re a current Walmart customer you will get your Walmart order delivered from a Spark Delivery driver. We will continue to update you as more information becomes available.

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