Spothero Review: Is This Parking Service Legit & Worth it?

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spot hero review

If you're looking for a way to save money on parking, Spothero is definitely worth checking out. This parking service has gained a lot of popularity in recent years, and for good reason - it's a great way to find affordable parking near your destination. But is Spothero legit? And is it worth using this service? In this review, we'll take a look at all the pros and cons of using Spothero and help you decide if it's the right choice for you.

What Is Spothero

In a nutshell, Spothero is a parking service that allows you to find, compare parking rates and reserve a parking spot in advance for up to 50% off the drive-up rate.

This can be a great way to save money on parking, as you can often find discounted rates when you book in advance. Spothero also offers monthly passes for frequent parkers, which can further reduce your costs.

Users can access the service through the Spot Hero website or use the mobile Spot Hero app, which is available to download for iOS and download for Android. The mobile app makes it easy to find and reserve parking spots on the go.

Where Is SpotHero Available?

The service is available in major cities across the United States and Canada like Chicago, San Francisco, New York, and Los Angeles, and is expanding to new markets all the time.

In the United States, the parking app serves users in over 300 major cities, including:

  • Chicago, IL
  • Las Vegas, NV
  • Los Angeles, CA
  • New York City
  • Philadelphia, PA
  • San Francisco, CA
  • Washington DC

Thanks to the recent acquisitions of Parking Panda and Rover, the parking app also expanded in the Canadian market.

The app can help you find a spot in the major province of Canada such as Alberta, British Columbia, or Manitoba. Major cities of Canada where the marketplace is available include:

  • Calgary
  • Edmonton
  • Hamilton
  • Ottawa
  • Toronto
  • Vancouver
  • Winnipeg

👀 Related Guide: NYC Parking Apps

How Does Spothero Work

Getting Access to a local parking facility near your destination with Spot Hero takes five simple steps:

  1. Tap on the “Find a Parking” option on the bottom menu
  2. Enter the location (address, venue or airport) where you want to find a parking
  3. Select the starting and ending time
  4. Look at the result on the interactive map
  5. Prepay to reserve your spot and get your Parking Pass

That’s a brief overview of how Spot Hero works, but let’s dive into the details a bit more!

To use Spothero, simply enter your destination and desired parking dates and time into the search bar on the website or app. Spothero will then show you a list of available parking options near your desired destination, as well as the price for each option. You can also filter your search results to find exactly what you're looking for.

Here’s some of the information included in a parking option:

  • The distance from the location you entered on the app
  • The parking address
  • Ratings and review of the parking spot
  • The types of parking with the amenities (garage covered, lot uncovered, self parking, valet parking, touchless parking)

Once you've found a parking spot that you're happy with, simply reserve it through the Spothero website or app.

At the checkout page to reserve the site, you will have to pay.

SpotHero also offers a variety of payment options to suit your needs. You can pay for your parking spot with a credit or debit card, or you can pay with PayPal. In addition, Spothero offers discounts for customers who book their parking spots in advance.

Once you have paid, you'll get an instant confirmation in the app. The mobile parking pass includes some easy-to-follow parking instructions. Additionally your parking pass will be sent to the email address associated with your account.

Keep in mind that your parking pass is always available in the “Reservations” tab on the bottom menu of the app.

When you arrive at your destination, simply park in the reserved spot and you're all set!

What Are the Parking Options Available on The Spot Hero App?

SpotHero offers a variety of parking options to suit your needs. You can find everything from hourly and daily parking spots to monthly passes. In addition, Spothero offers both covered and uncovered parking options, as well as electric vehicle charging stations. No matter what your parking needs are, Spothero is sure to have an option that's right for you.

You can find and book parking spaces near the airport and make your next trip easy by reserving parkings ahead of time. Easily search for, covered garages, valet service, and more

Airport Parking

Using the app you can easily book a long-term airport parking at the Los Angeles International Airport parking or in other airport parkings. The app will also show you free shuttles to your desired terminal

Hourly Parking

You can pre book a parking with an hourly rate.

Monthly Parking

If you are looking for a long term parking solution, Spothero offers monthly parking options that make it easy to park near work.

The average monthly cost of parking in New York City is $570, which breaks down to an average of about $19 per day. This can be a great way to save money on daily parking near your home or work.

How Much Does SpotHero Cost?

Since the coronavirus pandemic, and with the rise of Lyft fares and Uber fares, more and more people are choosing a personal car as their preferred mode of transportation.

Spothero typically charges a small reservation fee, in addition to the cost of parking. The reservation fee is generally around $0.50-$0.99, and the cost of parking will vary depending on the location and time of day. In most cases, you'll still end up paying less than you would if you had parked without using Spothero.

Spothero also offers monthly passes for frequent parkers. The cost of a monthly pass will vary depending on the location, but typically starts around $50/month. Monthly passes can offer significant savings if you're a frequent parker, so they're definitely worth considering.

Pros And Cons Of SpotHero

Here are a few pros and cons to help you decide if SpotHero is a good choice for you!


  • Easy to use: One of the great things about Spothero is that it's very user-friendly. The website and mobile app are both easy to navigate through, and you can usually find a parking spot near your destination with just a few clicks.
  • Free to use
  • Spothero offers customer support 24/7, so you can always get help if it is needed.
  • Know how much you will pay upfront: there are no hidden fees
  • SpotHero Guarantee: They guarantee you a spot at the reserved price, or you get a full SpotHero refund
  • Spot Hero Discounts: You will easily find promo codes online which are and easy way to save on parking spaces thanks to


However, there are a few downsides to using Spothero.

  • Not available everywhere: First of all, the service is only available in select cities. This means that if you're traveling to a city where the service isn't available, you'll have to find another way to park.
  • You will not always find the best deal on the app: The Spot Hero parking app doesn't always have the best selection of parking spots. This is especially true in popular areas where there is high demand for parking or if you are looking for long term airport parking options.
  • If you want to knowhow to save money on your airport parking, you might also be interested in reading our guide on how to find cheap airport parking at LAX and how to find cheap airport parking at Denver international airport.

Is SpotHero Worth It?

Spothero is a great way to save money on parking, but it's not right for everyone. If you're looking for the absolute cheapest parking option, Spothero may not always be the best choice.

In our research we didn’t find the cheapest monthly parking spot on the app.

However, if you're willing to pay a little extra for the convenience of knowing that you have a guaranteed spot ahead of time, then Spothero is definitely worth considering. Give it a try next time you're looking for parking and see it for yourself! You may be surprised at how much you can save.

Is SpotHero Legit?

Yes, Spothero is a legitimate parking service company headquartered in Chicago - Illinois - that can save you some money on parking.

Like for most online marketplace, the question of SpotHero’s legitimacy revolves around whether or not its users – both users and renters – conduct business in a legal manner.

But while the site itself is perfectly legitimate, there is no guarantee that you will not have problems using the app.

So, is SpotHero reliable?

We recently received numerous complaints of users having problems with their reservation and overbooked garage.

It seems that in some cases, Spot Hero sells more spots than the garage actually has.

Is SpotHero Legit for Parking Owners?

If you are looking for ways to make extra money, there are plenty of different things that you can rent.

You can rent your auto, your swimming pool. Renting your extra spot on SpotHero is a legit way to earn income for your parking space. However, you have to pay some fees and taxes on your side hustle income.

👀 Related Guide: SpotAngels Review

Other SpotHero Reviews

I think it’s always a good idea to see what other app users are saying about a company if you’re thinking about trying a new service.

It is a terrible app. So the only reason I am giving the app 2 stars is because I don't have any other alternative at the moment. I have always had some or the other kind of issue while using this app.

Most recently, I was stuck in a snowstorm and could not go to take my car out when my reservation was ending, hence I wanted to extend it. In the app there is a button to extend, for this particular garage, but when I tried doing it, it ran into an error. I called customer service and they told me this garage doesn't accept extensions.

Why do you have the extended option for this garage if it doesn't accept it? This is basic app design. Now either I go in a snowstorm and take the car out, or pay the garage extra fee, which btw spothero customer service has no idea how much it would be. I mean you are working in collaboration with the garage companies and dont have such basic data. That's terrible. The whole reason why I am taking so much time to write this review is because I am so so frustrated, and I hope someone from the customer service team will read this and realize how bad of a job this app is doing. - Adityagi, 02/18/2022

💸 You can earn money by listing your spaces (garage, driveway, parking lot and more) on the Neighbor App.
Neighbor Review

Apps Like Spothero

Now you have an idea of how the parking marketplace works, but if you want to try parking apps like spothero, some companies you can consider include:

  • ParkWhiz
  • Bestparking
  • Parkmobile
  • ParkOffice
  • Spotangels

Take a look at our parking apps comparaisons:

Spothero Vs Bestparking

If you're trying to decide between Spothero and Bestparking, there are a few things you should keep in mind. First, Spothero is typically cheaper than Bestparking. Second, Spothero offers discounts for monthly parking, while Bestparking does not. Finally, Spothero allows you to cancel your reservation without penalty, while Bestparking charges a cancellation fee.

Spothero Vs Parkmobile

There are a few different things to consider when comparing spothero vs parkmobile. One is the cost. spothero is typically cheaper than parkmobile, but there can be exceptions depending on the location and time of day. Another thing to consider is convenience. spothero allows you to reserve a spot in advance, so you know exactly where you're going to park. Parkmobile, on the other hand, allows you to pay for parking using your phone, which can be more convenient if you're already on the go. Finally, consider customer service. spothero has a great reputation for customer service, while parkmobile's customer service has been mixed. Overall, it's up to you to decide which factors are most important when choosing between spothero and parkmobile.

Frequently Asked Questions

Can You Cancel Spothero Parking?

The good news is that you can cancel a Spothero reservation. You can do so up to the start time of your reservation. Simply log in to your account and click on the "My Reservations" tab. From here, you'll be able to view all of your upcoming reservations. To cancel a reservation, simply click on the "Cancel Reservation" button.

Unlike the Lyft cancellation policy, Spothero will fully refund you.

If you need to cancel your reservation after the start time, call Spothero customer service team at (844)868-0156

Reserve Your Parking Space Now!

Overall, Spothero is a great parking service that can save you money if you use it regularly. However, it's not available in all cities and the selection of parking spots can be limited. If you're looking for a convenient and affordable way to park and plan on daily parking near home or work, Spothero is definitely worth considering. However, if you only need to park occasionally or in less popular areas, there are probably better options available.

Have you used Spothero before? What did you think of the service? Let us know by sending us an email!

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