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Doordash, very similarly to other apps out there, experiences login issues from time to time. Login problems can occur on any device, be it an ios or Android.
As you probably already know, Doordash has two apps: one for Dashers and the other one for customers. As for our experience, the login errors are most common on the Dasher app . However, over the past years, customers have also reported login issues.
If you are a Doordash dasher and you can't login, you are not alone!
In this complete guide you will find all the answers to the question “why won’t Doordash let me sign in?” We will also share with you some tips to fix login errors on Doordash quickly.
Typically, when facing a Doordash login issue you will receive any of the messages below from Doordash:
On other occasions, you may have some trouble staying logged in on the app.
So, why does Doordash keep signing me out? This is a current issue for Android users.
First of all, you should know that some apps log you out if it's not running in the foreground after an accountable amount of time.
According to our experience, a recent cloud update for the Dasher app on android has been released that should have resolved the issue. If the Doordash app keeps signing you out, please visit the Google Play Store and check to make sure the app is updated to the last version.
We agree with you that dealing with Doordash login issues can be daunting and downright frustrating, especially if you are a Doordash driver and you need to login to the Doordash driver app to make money.
When a Dasher account login error occurs, you can try to contact the Dasher support to get help. But getting a reply can sometimes be long.
The good news is that most Dasher app login errors are self-inflicted, which means that they can be fixed without difficulty.
As a first step, we suggest you check your email to see if your Doordash account has been disabled.
Doordash will always send an email when deactivating your account.
Unfortunately, most of the time it is difficult to find a fix if you can’t login because your account has been disabled.
BestReferralDriver, please help: I can’t login to my dasher app.
Yesterday we received an email from a Dasher getting a Doordash Login error on ios and seeking help. There are different causes for each DoorDashers’ app login error:
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Before trying any kind of fixes, the first thing you should do is to check whether Doordash is down.
If Doordash is down, the app will not work for all users at the same time. Most of the time when Doordash is offline, it is due to an issue with its servers.
Recently, Doordash faced major outages due to Amazon Web Service. Indeed, Amazon Web services issues took down sites and services across the internet.
In December 2021, Doordash reported a problem accessing accounts. While they were investigating the error, they said: “We are currently experiencing issues with our consumer platform. We are working to resolve it as quickly as possible. Thank you for your patience”
When this kind of problem occurs, you often cannot do much about it. You just have to be patient and wait for the app to be back for use.
You can check issues regarding the Doordash app by using DownDetector. When using Downdetector, you can easily check users' reports for major app problems and see what people are experiencing.
Alternatively, you can follow our Facebook page dedicated to Doordash drivers to see if the delivery app is having a breakdown or not.
Finally, you can check if the official Doordash account posted any status updates about the outage on their Twitter account . Keep in mind that this doesn’t always happen. They only share major app outages.
If the the Dasher app is not working but you didn't find any user reports of outages, you can use the following quick fixes which might solve the issues to all Doordash login problems you may be experiencing:
The first thing you need to do is re-typing your username and password and try to log in again.
Most of the time, if you can't log in to the Doordash app might be as a result of a poor internet connection.
Troubleshooting internet connection problems is frustrating because they occur without your knowledge.
In this case, putting your phone in airplane mode for a couple of seconds can be an option.
If you are at home and are taking a look at the app to find hotspots, check your wifi connection.
To make your connection more effective, you can switch from Wi-Fi to cellular (or vice versa).
Although your phone manages the memory apps during use, if you get a Doordash dasher login error, forcing the app you are not using to stop, is a step that can help you fix your problems.
Hold the power button of your device to turn it off. Wait for at least 20 seconds before turning your phone back on.
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If you are still getting a Doordash driver login error, there are some other steps to take for troubleshooting.
If your Doordash driver app is not working properly, crashes or is slow, a lot of the time the cause of that is that the app is outdated.
You should always keep the Doordash or Dasher app updated to the latest version. The latest app version is always the most effective and should always fix any potential bugs and errors.
You can either open your phone settings and look for software updates or you can simply update it through the Google Play Store or App Store.
If you do not see a notification to update the Doordash app, you can uninstall it and reinstall the app. Keep note of your password because you’ll need to sign in again.
Before resetting your password, make sure to double-check whether the email and password are entered correctly.
If the password is stored in your browser and entered automatically, try deleting and retyping it.
If this step did not work, you can try to reset your password by using the link to reset your password. Follow our step by step tutorial:
Cached data is considered a “temporary storage.” However, it does exist to improve the user experience.
Clearing app cache is an important step that will help you keep your phone and apps from getting sluggish over time.
If Doordash is not letting you login in, one of the steps you can take to fix the problem is clearing data.
Indeed, as a result of an app update, something can go wrong resulting in corruption of previous cache files, untested server-side changes, misbehaving software, or a new OS update to Android.
It will also help you free up additional storage, which might have an impact on the phone's performance.
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If you get a timeout error this means that your device was not able to establish a clear line of communication with Doordash servers.
After a set period of time, the Doordash software will boot you from the system, and you will get the timeout error message.
This is mainly a connectivity issue that can be quickly solved by restarting your phone.
Some statements show that there is a problem with too many login attempts. Doordash developers included app security in their development plans. You can be blocked from signing in if you mistyped the password several times within a short timeframe.
To fix it, we suggest you use the "Forgot Password" option. You will be guided through a process to reset your password.
So, you started your sign up process but Doordash won't let you continue. The best way to fix the login issue while your background check is still pending and you are not yet activated is to contact the Doordash support by phone.
If your customer account has been disabled, this error may occur. You should never use the same email address for your dasher and customer accounts. Contact customer service to resolve this registration issue.
Although it is technically possible to login to your Doordash account on different devices, this is against Doordash terms of services.
With all these possible solutions to Doordash login problems, we hope you successfully accessed your Dasher account. In any case, whether you get a Dasher login error on an iPhone or Android, now you know how to fix the “Doordash app won’t let me sign in” issue.