How to Delete Your Postmates Account as of 2022

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how to delete postmates account

Are you considering deleting your Postmates account? Whether you're a customer or driver, this guide will explain how to delete your Postmates account permanently. We'll also provide step-by-step instructions on how to cancel your data and erase your purchase history before deleting your account. So if you're ready to say goodbye to Postmates, keep reading!

What Are Postmates Data?

Before starting our tutorial on how to permanently delete your Postmates account, we want to provide you some general information on how to contact Postmates in order to exercise your data subject rights under applicable law.

Postmate stores different categories of data for users and drivers.

Depending on how you use the platform these information includes:

  • Order history details like: Merchant names, items ordered, prices
  • Mobile data, such as device OS, device model, device language, app version, and the time and location the data was collected
  • Personal information such as: name and email address, mobile number, driver rating
  • Payment method information such as: the issuing bank's name and payment method type (Visa, debit, etc.)
  • Communications sent between delivery person and customer

Remember, you can access most of your information. Indeed, these categories of Postmates data are available to you. You can request a copy of this data and see all the information stored within your account.

Keep in mind that the categories of data Postmates collects and saves may change over time. If you want to learn more we suggest you read the Postmates Privacy Policy.

How to Delete Postmates Account

If you do not won't find information about yourself on the Postmates platform, the only solution would be to delete it. Indeed, Postmates will delete all the information from their servers.

You can access your account through its website or by using the mobile app, which is available for both iOS and Android devices. So, if you delete it, you won’t be able to sign into your Postmates account.

You’ll lose access to basically everything including any Postmates gift card balance or unused credits and promotions in your account. If you have a Postmates Unlimited subscription, we suggest you cancel your membership first.

Postmates will also delete your account’s purchase history and some customer data will also be erased.

As we said, while using the Postmates delivery services, they collect certain information about you and share this information with third-party companies to improve the platform. We suggest you take a look at the Postmates Privacy.

Some of your personal information cannot be erased even after your account has been deleted.

Whether your reasons are, if you do not want to use the on demand delivery app, there is not a button in the app to delete it. However, you can deactivate your Postmates account anytime by submitting an account deactivation request.

Before contacting Postmates support team, try deleting your account through the steps below:

1. Send the Request to The Postmates Support

You cannot send an email to Postmates. To get started, go to the Postmates buyer support page. At this point follow these easy steps:

  • Click on ‘Contact us’
  • Click on Account
  • Click on Delete Account
  • Fill out the form with all the requested information including:
    • Full Name
    • Email Address
    • Phone Number

2. Provide a reason of your request of deleting your Account

This is your second step, where Postmates asks you to tell them a little bit more about your problem. You have to provide an explanation of why you want to delete your account. You don’t need to provide a long or detailed reason. You can say something as simple as “I no longer want to use Postmates service”.

Remember to click on the Submit button after you have filled out all the required fields.

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3. Wait for a Response

A member of the Postmates customer support staff will reach you usually rather quickly. They’ll also try to figure out what problem you’re having and offer other possible solutions. But, if you’re sure you do want to close your account, they’ll help you do so.

How to Delete Postmates Account [for users and drivers]

Whether you are a Postmates Fleet driver or a customer, if you want to delete your Postmates account and your personal information / data from Postmates, there is no a button in the app. Follow our st...

How to Delete Your Postmates Driver Account

Now that Uber acquired Postmates you hate your job and want to say adieu. The process to delete your driver account and quit Postmates is very similar and not complicated at all. The only difference is that you have to send your request to the Fleet support. Follow our step by step tutorial:

1. Send the Request to The Postmates Fleet Support

To delete your Postmates fleet account, start by visiting the Postmates Fleet Support Page. Once you’re on the page, follow our instructions:

  • Click on ‘Contact us’
  • Click on Account
  • Click on ‘Account Close Request’
  • Fill out the form with all the requested information including:
    • Full Name
    • Email Address
    • Phone Number

2. Provide a reason of your request of deleting your Account

Enter a reason if you have something specific you want to share.Tap/click Submit.

3.Wait for a Response

A member of the Fleet support will contact you to confirm that you want to close your driver account.

To stop receiving Fleet notifications:

  • Uninstall the Fleet app
  • Unsubscribe from emails by clicking on a Postmates email, scrolling to the bottom and clicking unsubscribe
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How do you delete the Postmates Fleet app?

Deleting the Fleet app is easy.

  • Touch the Fleet app icon and hold until it begins to jiggle
  • Tap the Delete icon (looks like an X)
  • Tap Delete to confirm

How To Change Postmates Email?

If you need to update the email address associated with your Postmates account, you can do so from the Settings page of the app. Simply tap on the "Account" tab, then select "Change Email." Enter your new email address and tap "Update Email." You will then be prompted to enter your password to confirm the change. Once you've entered your password, your new email address will be updated. If you have any questions or problems changing your email address, you can contact Postmates customer support for assistance.

Break Up With Postmates Once And For All

As you can see, whether you are a Postmates driver or customer, closing down and deleting your Postmates account it’s no immediate but it is an easy process. If you change your mind, reactivate your Postmates account and start using it again, just download the app and create another account.

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