Shebah: An Australian-Based Female-Only Rideshare App

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shebah

Shebah is a pioneering Australian-based rideshare app created exclusively by women, for women. Founded in 2016 by Georgina Mcencroe, the app quickly gained popularity among female passengers who were looking for a safe, comfortable and reliable way to travel, especially during late hours or in unfamiliar locations. The concept of Shebah was inspired by the founders' personal experiences of feeling unsafe while using traditional taxis and ride-sharing services, and their desire to create a gender-safe alternative.

How Does Shebah Work?

Shebah is similar to other ride-sharing services, such as Uber or Lyft, in that it connects passengers with drivers through a mobile app. The difference is that Shebah is designed to cater exclusively to female passengers , with both drivers and passengers being women. This eliminates the risk of female passengers being put in vulnerable situations with male drivers.

Not only does Shebah offer ride services exclusively for women, but it also provides safe and reliable transportation services for children as well. With Shebah, your child can be safely and comfortably transported to after-school activities, school pickups or to a family member's house. Their friendly female rideshare drivers have undergone Working with Children Checks and Police Checks to give you extra peace of mind.

How To Use The Shebah App?

To use Shebah rideshare services, passengers need to download the app from the App Store or the Google Play store, create an account, and book a ride by entering their pickup and drop-off locations.

Very similar to the Uber reserve option, the women rideshare app allows users to pre book rides in advance. Riders can book a ride up to 14 days in advance, and a minimum of 1.5 hours ahead of the scheduled pickup.

The ridesharing company recommends requesting advanced bookings between the hours of 7am and 10pm when more drivers are awake!

When booking a Shebah ride, users can also choose the type of vehicle they want and specify any other requirements, such as child car seats or assistance with luggage. Once the ride is confirmed, passengers can track their driver's location and get notified when the driver is close by. Payment is done through the app, with no need for cash or card transactions.

For drivers, the process is similar to other ride-sharing services. They need to apply to be a driver with Shebah, undergo a background check, and meet other requirements, such as having a valid driver's license, car insurance and registration. If approved, they can start accepting fares and earn a share of the ride's fare.

Features of Shebah

Apart from the exclusive focus on female drivers and female passengers, the ride share app offers several features that set it apart from other ride-sharing services. Here are some of the features of Shebah that make it a popular choice among female passengers:

1. Female-Only Rides

As mentioned earlier, every Shebah ride is exclusively controlled by women, which makes women feel more comfortable when traveling. Many women feel safer with female drivers, and only having women on the ride ensures that the driver and the passengers are comfortable throughout the trip.

2. Child-Friendly Service

Shebah is a child-friendly service designed to cater to parents who want assurance that their children are in safe hands. Drivers who offer child seats are highlighted on the app, and parents can choose drivers based on their child safety knowledge, and credentials such as working with children checks.

3. No Surges or Hidden Costs

Unlike other traditional ride-sharing apps, Shebah does not have any surge pricing or other hidden costs for passengers. The app has an upfront pricing model, which means that the fare is calculated based on the distance and the type of the vehicle chosen by the passenger. Drivers also earn a fair and transparent fee for every ride, and receive 85% of the fare.

4. In-Ride Entertainment

To make the ride more enjoyable, Shebah offers in-ride entertainment options like Spotify playlists or classic games. This allows passengers to personalize their experience with certain activities that may make their ride more comfortable.

5. In-App Controlled Service

Shebah is designed to be highly controlled and monitored from the app. Passengers can rate their driver and vice versa, giving a level of accountability for drivers to provide a high level of service. Drivers are very closely monitored and will be immediately banned if any complaints arise regarding their behavior or service.

6. Widespread Community

Shebah has gained massive popularity since its launch, with a community of drivers and riders. Also, they proudly participated in charities such as the YWCA, Pride Vic, Harvest Hub, GiGi's, and The Empowered Woman.

7. Safe Travel Accommodations

The drivers have undergone the same process as a taxi driver, with police checks and insurance, and Shebah's unique model ensures extra safety for female passengers. Additionally, Shebah includes accident insurance for passengers and drivers of up to AUD 500,000, so everyone is taken care of as they travel.

How Much Does Shebah Cost?

One of the most significant advantages of using Shebah is its competitive pricing, with rates that are comparable (if not cheaper) than those offered by other ride-sharing services in Australia. Unlike other services that have different fare structures for each city or state, Shebah's fares are relatively uniform across all of Australia, except for the base rate, which varies depending on the state and the time of the day.

In Victoria, Queensland, Tasmania, South Australia Western Australia, and the ACT, the base rate is $3.30 during off-peak hours (i.e., outside of peak hours), which includes most of the day and night, $3.63 during peak hours (i.e., rush hour), which includes 5 am to 9 am and 4 pm to 7 pm from Monday to Friday, and Fridays from 10 pm to midnight, and $3.96 during premium peak hours, which includes between midnight and 5 am any day of the week and all day Sunday.

In NSW, the base rate is slightly higher, with $4.13 during off-peak hours, $4.54 during peak hours, and $4.95 during premium peak hours. Peak hours in NSW are also from 5 am to 9 am and 4 pm to 7 pm from Monday to Friday, and Fridays from 10 pm to midnight, and Saturdays from 6 pm to midnight.

Regardless of the state, the fare calculation is based on the base rate plus the cost per minute multiplied by the time in the ride plus the cost per kilometer multiplied by the ride distance. The cost per minute and the cost per kilometer are generally the same across all states, but they may vary depending on the location and the demand. The current cost per minute is $0.34, and the cost per kilometer is $1.26.

The fare estimate can be calculated in real-time by using the Shebah app. All you need to do is enter your pickup and drop-off locations and click on the "Set Pickup Location" button. The app will then generate an estimate of your fare, which includes all applicable charges, such as the GST, the booking fee, the baby seat charge, and tolls if any.

The booking fee for advance bookings is $2, which is charged regardless of the state, the time of the day, or the distance. The fee is automatically added to your fare, so there's no need to worry about paying it separately. If you prefer a specific driver, you can also request a preferred driver for an additional fee of $1, which is also charged regardless of the state, the time of the day, or the distance.

If you need to use a baby seat, the ride-hailing app offers high-quality, age-appropriate baby seats for a charge of $11 per seat. The fee is charged only once per ride, regardless of the number of seats used, and it's also automatically added to your fare.

One thing to keep in mind is that there's a minimum fare of $11.66, which means that even if your ride is shorter than the minimum distance, you'll still be charged the minimum fare. Additionally, if you cancel your ride, you'll be charged the minimum fare as well, regardless of the reason for the cancellation.

If you need to cancel an advance booking within an hour of your scheduled departure time, you'll be charged a cancellation fee of $17.16, which includes the booking fee of $2. The cancellation fee is higher than the minimum fare because it covers the driver's time and effort in preparing for the ride, as well as the opportunity cost of not being able to accept other passengers during that period.

It's worth noting that Shebah has a unique feature called "Shebah Drops," which allows passengers to request a ride for their children even if they can't accompany them. For instance, if you need to send your child to school, to a friend's house, or to an extracurricular activity, you can request a Shebah Drop, and a verified driver will pick up and drop off your child at the designated location. Drops are available in most cities and states, and the fare is generally the same as a regular ride, with an additional charge of $20 for the unaccompanied minor service.

Shebah also offers various discounts and promotions throughout the year, such as referral codes, membership perks, and more.

👀 Related Article: Is Uber Safe

How To Become a Shebah Driver?

As the popularity of the service continues to grow, more and more individuals are becoming interested in how to become a Shebah driver.

To become a Shebah driver, there are certain requirements that must be met before being added to the platform. These include:

  1. A valid Australian driver's license for at least 12 months - Shebah requires that all drivers hold a current and valid Australian driver's license. This ensures that all drivers are legally allowed to operate a vehicle and have passed the necessary tests to obtain their license.
  2. A working smartphone - In order to be able to use the app and accept rides, you must have a smartphone that is capable of downloading and installing the Shebah app. This is also necessary for communication with passengers and for navigation.
  3. A police check and working with children check - As a service that caters to women and children, Shebah requires all drivers to undergo a police check and working with children check. This is to ensure that drivers do not have a criminal record or any history of violence or abuse.
  4. A suitable vehicle - The car service requires all vehicles to be no more than 10 years old and to be regularly serviced and maintained. The vehicle must also have at least 4 doors and be able to comfortably accommodate up to 4 passengers, including children.
  5. Insurance - All drivers are required to have comprehensive car insurance that covers ridesharing activities. This is to protect drivers and passengers in the event of an accident or unforeseen circumstances.

Once all of these requirements have been met, drivers can sign up to become a Shebah driver. During the signup process, drivers will need to provide proof of their license, vehicle registration and insurance, and undergo a background and safety check. Upon completion of these checks, drivers will be added to the platform and can start accepting rides.

In addition to meeting the requirements listed above, there are certain qualities and skills that Shebah looks for in potential drivers. These include:

  1. Excellent communication skills - Drivers must be able to communicate effectively with passengers in order to provide a comfortable and safe experience. This includes being able to answer questions, give directions, and provide updates on the ride.
  2. Strong customer service skills - Shebah prides itself on its high level of customer service, and drivers are expected to provide a friendly, welcoming, and accommodating service to all passengers.
  3. Strong navigational skills - Drivers must be able to navigate their way around the city and find the most efficient routes to get passengers to their destinations.
  4. Flexibility - Shebah operates 24/7, so drivers must be willing to work flexible hours, including evenings, weekends, and public holidays.
  5. Safety-consciousness - As a company that places a high priority on safety, drivers must be able to maintain a safe driving record and follow all safety protocols and procedures.

Shebah Car Requirements

In terms of car requirements, Shebah has a few specific rules that must be followed. These include:

  1. The vehicle must have at least 4 doors - This is to make it easier for passengers to get in and out of the car, especially if they are carrying luggage or traveling with children.
  2. The vehicle must be able to comfortably accommodate up to 4 passengers - This includes enough legroom and space for all passengers to sit comfortably, as well as room for any luggage or strollers.
  3. The vehicle must be no more than 10 years old - This is to ensure that all vehicles are in good working condition and meet safety standards.
  4. The vehicle must be clean and well-maintained - The company expects all vehicles to be clean and well-maintained, with regular servicing and maintenance carried out to ensure that the car is safe and reliable.
  5. Child restraint requirements - The rideshare company requires that all drivers have appropriate child restraint systems installed in their vehicles, in accordance with Australian laws and regulations.

In terms of earnings, drivers are paid a percentage of the fare for each ride they complete. The company uses a dynamic pricing system, meaning that fares may vary depending on demand, time of day, and other factors. Drivers are paid weekly, and can track their earnings, mileage, and other important information through the app.

Frequently Asked Questions

Is Shebah Still Operating

Despite being placed in voluntary administration last October due to ongoing lockdowns during the Covid pandemic, Shebah, the women-only ride-sharing business based in Melbourne, has been saved from collapse. As of now, it is still operating, allowing women to enjoy safe and comfortable rides with female drivers only. The administration process has enabled the startup to restructure and secure the necessary funds for its continuation, ensuring that the business can continue to serve its customers. Shebah's rescue is a testament to the startup's resilience and determination to provide a service that meets the needs of women passengers while offering employment opportunities for female drivers.

Is Shebah Cheaper Than Uber

When it comes to comparing the costs of Shebah and Uber, there are several factors to consider. One important factor is the type of ride you choose with Uber. For instance, in Australia, Uber offers affordable rides like UberX and Uber Pool. These options allow passengers to save money on fares and enjoy a reliable ride at a lower cost.

To get a more accurate comparison between Shebah and Uber prices, it's advisable to use Uber's fare estimator. This feature helps passengers calculate the estimated fare for different ride types and destinations. The estimator takes into account factors such as distance, time, and the level of demand in the area. With this information, users can make an informed decision on whether to choose Shebah or Uber based on their budget and preferences.

Overall, while Shebah is known for offering rides exclusively for women and children, Uber provides a range of options that cater to different budgets and needs. Therefore, depending on your specific requirements, either service could be cheaper or more expensive. However, using Uber's fare estimator can help you make a more informed decision on which ride-sharing service to select.

Our Shebah Review

In a nutshell, Shebah is the perfect alternative for those who want to ensure safety and convenience when it comes to their rides. It provides the assurance that only female drivers are behind the wheel and can drop off children safely. Furthermore, those using the platform can have peace of mind in knowing that they have a secure pick-up service with no more awkward carpooling scenarios. All this without having to sacrifice connectivity or ability to use other ride sharing apps. It definitely goes above and beyond most of its competitors offering ridesharing services geared exclusively towards women. The recent surge in popularity proves that people understand how vital riding safely is, especially if you're bringing children along on your trips - so why not take advantage of Shebah's superior features? Whether you are a female or looking for rides for kids, it is worth it to consider Shebah as an option for your next outing or road trip.

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