Amazon Flex App: A Detailed Guide with Tutorial

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amazon flex app

Looking for an easy way to make some extra cash? The new Amazon Flex app may be just what you're looking for. With this app, you can as an independent contractor and quickly and easily sign up to deliver packages for Amazon earn $25 per hour. Best of all, you can set your own hours.

But what does the Amazon gig economy app look like?

Let's take a closer look at what the Amazon Flex app is and how you can use it to make some extra money on the side.

What is Amazon Flex App?

Amazon Flex is a new delivery service that allows people to work for Amazon, delivering packages on their own schedule.

You can deliver packages for Amazon using your own vehicle. Since it's not a full-time or contractual position, you can reserve amazon flex delivery blocks including prime now and amazon fresh from your preferred delivery station and make deliveries whenever possible.

The Amazon Flex app is what drivers use to receive delivery opportunities, track their earnings, and communicate with Amazon.

To become an Amazon Flex delivery partner, you must be at least 21 years old and have a valid driver's license.

In some cities there is a long waiting list , so you will not be able to start your gig immediately.

You will also need to pass a background check . Once you pass the background check and you're approved to drive for Amazon Flex, you'll need to download the app and sign in to start delivering orders.

👀 Related Article: Amazon Flex Requirements

How to Download Amazon Flex App?

Downloading the Amazon Flex app on an iOS device is easy. You simply go to the App Store and search for Amazon Flex. Then click the Get button to download and install the app onto your iPhone, iPad, or iPod Touch.

However, the Amazon Flex package delivery app is not available on the Google Play Store. Thus, if you have an Android phone, you won't be able to find an Android app for this service.

Here's how to download the app on your Android device:

  • Click on the "Download App " button on Amazon Flex's website to go to the download page.
  • You will see the Flex app listed on the page.
  • Click on the link to download it to your Android device. You will be given a choice of two versions - one allows you to track Amazon package deliveries, while the other allows you to deliver packages for Amazon Flex.
  • When you click the link, your phone will automatically take you to Android's settings, where you have to accept ''Unknown Sources''. It will allow you to download the app from a source other than the Google Play Store.
  • Once your download is complete, simply open and install the app onto your phone.

When you open the app, you will see a step-by-step guide to creating an account. If you have an existing Amazon account, you're good to go. For instance, if you switched from an iOS phone to an Android version, you can enter your existing details.

But if you're creating a new account, follow the delivery instructions on the Amazon screen.

Troubleshooting Tips

First of all, we suggest you to always keep the Amazon Flex app updated.

Sometimes, when you download the app on an Android device from a source other than the Google Play store, you might see error messages, such as "installation blocked" or " insufficient permissions". If the app won't install, you will have to go into your phone's settings and enable installation from unknown sources.

To do this, you will need to open your phone's Security settings and enable the option for installing apps from unknown sources. You may also be prompted with a warning message, asking if you're sure you want to do this. Just click "Yes".

If you're still having trouble downloading the Amazon delivery partner app, you can contact Amazon customer service for help. Here are some other things you can try:

  • Change the language on your phone to English.
  • Turn on Location Services. If they're already on, turn them off and turn them on again. Then, try to open the Amazon app.
  • Check if your phone is compatible with the app. It must have Android 6.0 or higher, 2 GB or higher RAM, a SIM card, and a camera with flash. Plus, GPS location services should be enabled.

👀 Related Article: Best Apps for Delivery Drivers

How to Download Amazon Flex App on Xiaomi Redmi or Oppo Phones?

Since these are Android devices, you have to download the app from the link mentioned above. However, for these devices, you may have to change the battery settings. Here's how to do it for Oppo:

  • Go to Settings on your phone and tap on Battery.
  • Click the Amazon Flex app.
  • When you see the option for 'freeze when in the background,' disable it.
  • Likewise, disable the setting for 'Automatically optimize when an abnormality is detected.

To change the battery settings on Xiaomi Redmi, do the following:

  • Go to Security in your settings menu.
  • Turn on the setting for 'Unknown Sources.'
  • Go to the Downloads or My Files folder.
  • Select the Flex app. It will start downloading.

How To Use The Amazon Flex App Step By Step & RideAlong 2025

How to use the amazon flex driver app and how to troubleshoot potential issues that come up while delivering packages.

How to Use the Amazon Flex App?

The Amazon drive app has two operation modes, namely in-navigation and regular navigation. Here's how they work:

Regular Navigation

You will see the regular menu in this version whether you have an Android or iOS device. In this version, the menu's button stays the same. It has the following features:

  • Home: The Home button takes you to the home screen. You will see your upcoming and scheduled blocks here. You can also use this screen to update your availability and check for available blocks.
  • Offers: On this screen, you will see the reserve and on-demand blocks. For instance, you can see blocks for Amazon Restaurants, Amazon Fresh, and Prime Now.
  • Earnings: The Earnings tab shows you the completed blocks and the amount you have earned from them. Amazon makes deposits twice a week on Fridays and Tuesdays. You will see the information for a deposit on this screen. If there's a problem with your earnings, you can tap on an entry to report a problem.
  • Calendar: The Calendar screen shows your availability. If you see an orange dot, it means you have a block scheduled today. You can click on this dot to get more information about your block.
  • Account: The screen shows all changes pertaining to your phone number, bank account information, address, email, licensing, and tax status. Here you will be able to sign up for the Amazon Flex debit card. You can also check for any updates from Amazon here. Plus, you can sign out of the app through this screen.
  • Feedback: The app also has a feedback section where drivers can rate the Amazon Flex app. You can also give suggestions about improving the app.
  • Videos: If you want to watch videos on delivering orders and using the app, you will find them under this tab.
  • Help: The Help section has the "Contact Us" section that you can use to report a problem or get help. You can also check the FAQs in this section to resolve your queries. When the app asks you which email you want to use to contact the company, always use the email you used to create your account.

In-Navigation

When you are delivering a block, the navigation system opens, dominating the whole app. The regular features are still there but they're hard to access.

Most users don't prefer using in-navigation since it uses Bing maps. Thus, you can use any navigation app of your choice. However, your phone's GPS will still track your location.

Although a bit tricky to use, the benefit of in-navigation is that you do not have to manually type in an address. Plus, you can do everything in one app instead of opening a separate maps app that will drain the battery.

Here's what the in-navigation version shows:

  • Current Stop: It shows your next destination for delivery. The app will show the estimated time of arrival along with a navigation screen. Moreover, the app chooses the fastest route so that you can get to your destination quickly. Once you're ready to drive, tap ''Start Travel''.
  • Today’s Itinerary: This section shows you the orders you are supposed to deliver on the said day. You will see the deliveries as pins on the map. If you miss a package on your route, you'll be able to see it here.
  • Pick Up: The feature allows you to scan the packages. You can use this to scan the packages you're delivering. If you're unable to scan a package or the app shows that another Dasher is assigned to it, you can get in touch with the call support through the app or talk to the distribution center where you go to pick up the order.

👀 Related Article: Amazon Flex Bots

How to Schedule a Delivery Block?

The delivery blocks are available all days of the week in locations where Amazon Flex operates. A block can be two to six hours long, depending on the number of deliveries.

You must schedule a block before time since last-minute shifts are rarely available on the app. Here's how to schedule a block based on your delivery location:

Go to the Offers section of the Amazon delivery app.

  • Choose the block you like and swipe on it. This will accept the block for delivery.
  • You will see the date and time of the block along with your estimated payments.
  • If you're only available at a certain time of the day, you can filter the delivery blocks to find a block for that duration.
  • After you have selected the blocks, they will be added to the app's "Calendar" section.
  • The block start location will become visible in the driver app one hour prior to the block start time.
  • If you're unable to make a shift, you have to cancel it 45 minutes before it starts. In the shift section, select "Forfeit" to cancel your shift.

If you do not cancel your shift on time, Amazon might penalize you. Therefore, you should be careful about it.

👀 Related Guide: Amazon Flex Vest

How to Deliver a Package?

Go to the delivery driver app an hour before your block starts. You will see the starting or pick up location for your first delivery.

While the Flex app has a navigation system, most drivers find it a bit difficult to work with. Thus, you can use a navigation app of your choice.

  • The pick-up location will most likely be a warehouse or Amazon Locker. When you arrive at the location, tap the ''I've arrived'' button on the app.
  • An employee will scan the arrival code on the app and give you the items you need to deliver.
  • You have to scan the Amazon packages with the Amazon Flex app.
  • Then, load the packages into your vehicle.
  • After you've scanned the package, you'll see the delivery route on your app. Then, it will show you the location where you need to drop the order.
  • When you arrive at your destination, you should scan a package inside your vehicle and then drop off the package.
  • You'll also have to take a picture of the delivered package if you left it unattended. If you deliver the package to a customer, you need to get a signature from them.

In this way, you can complete all your deliveries for the day.

👀 Related Guide: Jobs Like Amazon Flex

Amazon Flex FAQs

Here are some frequently asked questions about Amazon courier app and its delivery partners.

How To Uninstall Amazon Flex

The Amazon Flex delivery app is a convenient and easy way to earn money delivering. However, some users may wish to uninstall it for various reasons. Here is a step-by-step guide on how to uninstall Amazon Flex:

  1. Open the Settings app on your device and tap "Apps."
  2. Find the Amazon Flex app in the list of installed apps and tap on it.
  3. Tap "Uninstall."
  4. Confirm that you want to uninstall the Amazon Flex app by tapping "OK."

After following these steps, the Amazon flex driver app will be successfully uninstalled from your device.

Deliver For Amazon With The Flex App

Amazon Flex offers an amazing opportunity for flexible and independent work. Whether you're looking to make some extra money or pursue a career as an Amazon delivery driver, this is an excellent opportunity to explore.

Since you get paid twice a week, there's no hassle of waiting till the end of the month. Plus, you can schedule flexible working hours for your ultimate convenience.

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