Amazon Relay Requirements: Insurance, and Box Truck Size

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amazon relay requirements

If you're looking to start delivering with Amazon Relay, you'll need to make sure your vehicle meets the requirements. In this blog post, we'll go over the necessary insurance and vehicle size requirements for Amazon Relay. We'll also provide a few tips on how to get started with this new delivery service!

What is Amazon Relay?

Throughout the COVID-19 pandemic, Amazon claimed a nearly 200-percent increase in revenues, with profits exceeding US$6 billion.

To continue in this route, Amazon requires more transport capacity, which is supported by a specific initiative known as Amazon Relay.

Amazon Relay is a new trucking program that allows truck companies, freight brokers and networks to pick up and deliver Amazon loads.

This program is designed to make it easier for fleet owners to find and haul Amazon loads.

Basically, Amazon relay is a simple platform that allows transportation companies to grow their business with Amazon. Indeed, Relay enables you to multiply your routes, expand your business, and minimize empty trips as much as possible, resulting in operational optimization.

Amazon has provided some intriguing and extremely important information with us to help us better grasp the realities of Relay.

How Does Amazon Relay Work?

Amazon plans its loads in a variety of ways, with many of them being assigned directly to its main collaborators via tender management. However, due to fluctuating customer demand or unpredictable events that are incompatible with the fixed loads already planned, Amazon does not directly assign a limited number of individual routes.

All of these loads are placed on the Amazon Relay portal and are accessible to collaborators who have registered.

The Amazon Relay Load Board is a web-based tool that helps trucking companies manage their loads. The Load Board allows companies to post their available loads, and then truckers can search for loads that fit their criteria.

The relay load board is a valuable resource for both trucking companies and truckers, and it's helping to make the trucking industry more efficient.

The program automatically books loads, ensuring drivers don't need to wait around for assignments - they can now hit the open roads with confidence knowing they have booked a job. The service also provides various other benefits and discounts on fuel, supplies, and maintenance services; this helps free up funds so that owner operators can make more money and be more successful at their jobs.

As a result, Amazon Relay enables small and medium-sized couriers to book these trips and grow their business alongside Amazon.

It is critical to emphasize that the portal is free and that there are no minimum load requirements.

What Are Amazon Relay Requirements for Fleet Owners?

Whether you're a fleet owner, an Owner Operator or you have a small fleet and looking to use Amazon Relay, there are a few things you'll need to have in order:

  • Have an active DOT number with interstate authority
  • Have a valid MC number
  • Have a Federal Motor Carrier Safety Administration (FMCSA) Safety Rating of "Satisfactory," "None," or "Not Rated."

Additionally, your Carrier entity type must be Authorized for Property and for Hire. Finally, your BASIC scores (Unsafe Driving, HOS Compliance, Vehicle Maintenance) must all be above the following thresholds: 60%, 60%, 75%. Meeting these requirements will ensure that you can take advantage of all that Amazon Relay has to offer.

👀 Related Article: What is Amazon DPS and how Much Owners Can Make?

amazon relay insuramce requirements

What Are Amazon Relay Insurance Requirements

At this point it is really important to know what are the specific insurance requirements for Amazon relay.

Amazon requires all companies that participate in its Amazon Relay program to have certain insurance policies in place. These include commercial general liability, auto liability, cargo coverage, and workers' compensation insurance. Social media companies that use the Amazon program must also carry employer liability insurance.

All of these policies must have minimum coverage levels as specified by Amazon. By requiring these insurance policies, Amazon aims to protect itself and its customers from potential damages or losses that could occur during the shipping process.

To summarize, here are all of the insurance coverage requirements for Amazon Relay:

  • Commercial General Liability of at least $1,000,000 per occurrence and $2,000,000 in the aggregate
  • At least $100,000 in cargo coverage
  • Auto liability coverage of at least $1,000,000 per event, with trailer replacement coverage of $50,000
  • Workers' compensation insurance is required in all states where your company operates
  • Employer amount equivalent to at least $100,000 per incident

What Are Amazon Relay Box Truck Requirements

This program has different box truck requirements than the standard Amazon Flex program. Reefer, trailer, and dry van trailers are all allowed for this program, as well as box trucks, day cabs, and sleeper cabs.

When it comes to Amazon relay box size requirements, the following specifications must be met:

  • Trailers: Reefer, 28’ trailer, 53’ dry van
  • Tractors: Box truck, day cab and sleeper cab

Keep in mind that this program is still in its pilot phase, so Amazon may change the requirements in the future.

Are There Other Amazon Relay Requirements?

The Amazon Relay app is a tool that assists truck drivers in effectively transporting Amazon cargo by directing them as to where to travel, when to get there, and providing gate information for quicker gate access.

In order to download and use the app there are some device requirements.

The device requirements are probably the simplest requirement to meet, but they’re important to know.

Amazon requires truckers to have an iPhone or Android device that can run the Amazon Relay app.

If you have an iPhone, this means iOS 11.

For Android devices, you need a phone that runs Android 7 or higher.

Even if you are able to launch the Relay app on an earlier version of a mobile operating system, there is a possibility that it may not operate correctly.

👀 Related Article: Amazon Flex Requirements

How Do I Get Started With Amazon Relay?

Now that you've learned about all of the insurance requirements and what size box truck you'll need for the Amazon Fleet Service, I'm sure you're curious about how to become an Amazon Relay partner.

In order to be approved by Amazon Relay, truck drivers must submit an application and go through an insurance verification process. Once approved, relay drivers can start picking up and delivering Amazon shipments.

The Amazon Relay onboarding process, like the Amazon Flex application process, is completed electronically.

So, if you meet all of the requirements and you're interested in getting started with Amazon Relay, it’s a simple process, and we’re going to walk you through every step of it.

Here’s an overview of the steps:

  1. Verify your DOT is active
  2. Create an Amazon Relay account
  3. Check on your application
  4. Get Approved
  5. Start searching for loads

Let’s look at each step in more detail.

Verify Your DOT is Active

The first step is to verify that your DOT is active. If you just apply for it, normally it takes just a couple of days to get approved.

Create an Amazon Relay Account

The second step would be to sign up for a free account. You can do this by visiting the Amazon Relay website.

Fill out the form with your USDOT number and MC Number: This will allow Amazon to pull your company’s FMCSA safety scores, operating authority and insurance details using a third-party compliance monitoring service.

Complete the form with all the company’s detail information including:

  • Company’s legal name
  • Phone number
  • Address

Enter the number of different types of tractors and trailers you operate

Provide all the information related to your trucking insurance coverage. You will find all the information you need to fill out this form on your certificate of liability insurance. The required information include:

  • Insurance company number
  • Agent email address
  • Phone number
  • Policy number

Enter your bank account information for getting paid

Agree to the Amazon Relay terms of service and submit your application

Check On Your Application Status

You are able to check the progress of your application by going to this page and entering the email address and password you used when you submitted the application.

If you've noticed that the processing of your application is taking a long time, you should be aware that the verification of your insurance is the most typical source of delays.

You can get in touch with the Amazon Relay support team for additional assistance if it's been a few weeks since you sent the message and you still haven't heard anything.

Get Approved

Your application will be marked as pending. Amazon will review and validate all of your information before approving or rejecting your application.

Keep in mind that if you need to update or change the insurance information provided, you can always connect to your account and do so.

Start Searching for Loads

As soon as they have been granted approval, carriers are able to begin utilizing the load board to examine or search for available loads that satisfy the parameters they have specified. Additionally, each and every Amazon transportation contract is managed directly via the aforementioned platform. To reserve a load, one click is all that is required.

Start Hauling

Drivers may use the Relay app to get real-time notifications, guidance for optimizing the check-in and check-out procedure, and for commercial navigation after a cargo has been approved by the company.

When drivers arrive at the yard, they may pre-register their tractors and trailers for a more streamlined check-in and check-out process. The only thing that the security guard at the gate has to see to allow cars in is their QR code, which they should provide to them for scanning.

Over ninety percent of the cargo carried by Relay are of a light weight and are drop-and-hook arrangements. This not only increases driver efficiency but also cuts down on the amount of time spent waiting for trailers. Roughly two-thirds to three-quarters of the loads shown on the load board are round-trip, which means that drivers are compensated to return to their homes. Because of this, carriers are able to optimize their income while avoiding the need to look for backhaul freight.

If you are doing business with Amazon, using the Relay app, load board, and carrier portal are completely free of charge.

How to Apply to Amazon Relay for Box Truck Companies

Walk through of the application process for Amazon Relay.

Frequently Asked Questions

Do I Need Temperature-Controlled Trucks to join Amazon Relay?

Amazon relay truck requirements do not include temperature controlled trucks. Relay partners only transport customer orders previously stored in Amazon logistics centers. Amazon's loads are all non-refrigerated goods. As we said below, Amazon requires a traditional semi-trailer, tarpaulin, or box van. The packages are stacked and loaded onto pallets.

How Long Does It Take To Be Approved By Amazon Relay?

The approval process usually takes 2-4 business days, but in our experience it has been even faster, taking only 24 hours. Amazon Relay is a great way for truck drivers to make extra money and help Amazon with its shipping needs.

Does Amazon Relay Use Cargo Vans?

Amazon Relay is a trucking service that connects drivers with Amazon shipping products. Amazon does not use cargo vans for this service. However, it can happen that 1 to 5 times per year a driver may use a cargo van for their Amazon Relay route.

Cargo vans are not the preferred method of transportation for the Relay program, but they can be used in rare circumstances. By using cargo vans infrequently, Amazon is able to maintain its high standards for customer satisfaction and service.

Start Making Money With Amazon

Amazon Relay is a great opportunity for truck drivers to find and haul Amazon loads. Now you know everything about the Amazon relay compliance requirements. If you meet the insurance requirements and the truck requirements, we encourage you to sign up for an account and start searching for available loads today!

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