Citizenshipper Reviews: Is the Company Legit and Safe?

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Are you looking for a way to ship items without having to leave your home? If so, you may have heard of citizenshipper. Citizenshipper is a company that allows you to ship items from your home using their platform. But is citizenshipper legit and safe? In this blog post, we will take a closer look at the company and answer those questions for you. We will also discuss the costs associated with using citizenshipper, so you can decide if it is the right choice for you.

What Is Citizenshipper

Citizenshipper is a peer-to-peer shipping marketplace that connects people who need things shipped with drivers who are already going that way. Essentially, it’s like Uber or Airbnb but for shipping.

The company was founded in 2014 by Richard Howard and James Burgess. The two had previously worked together at a software company called Kiva Systems, which was acquired by Amazon for $775 million in 2012.

Citizenshipper is headquartered in Boston, Massachusetts and has a team of about 30 employees. The company has raised $12 million in funding from investors such as Accomplice VC, Founder Collective, and angels such as Aaron Levie (co-founder & CEO of Box) and Jeff Fagnan (Partner at Accomplice VC).

So far, citizenshipper has been used to ship items all over the world. Some of the more popular destinations include Australia, Canada, France, Germany, Italy, Spain, the United Kingdom, and the United States.

What Kinds of Goods Can Be Shipped Using CitizenShipper?

CitizenShipper allows you access to a broad variety of shipping services, ranging from the transfer of freight to the transportation of pets.


Are you looking for a reliable, affordable pet transportation service? CitizenShipper may be the perfect solution. Citizenshipper pet transportation is the main business of the company that offers door-to-door service, so your pet can travel in comfort and style.

The cost of transporting animals by air may be prohibitive, and there are too many reports in the media about animals being harmed during transit.

The Boston headquartered company offers a variety of quotes so you can choose the option that best fits your needs. CitizenShipper is a great way to get your pet from point A to point B.

Citizen Shippers love animals and get training specifically for the shipment of pets. They are able to provide a specialized stress experience so that your pups may go to their future homes in good health and happy!

For those of you who are fascinated by numbers, there are over 4,000 professional dog breeders that put their faith in our services.

Over 2,000 animals have been moved without incident in the last month.

Vehicles(Bike, Motorcycle, Car)

Citizenshipper offers a variety of vehicle transportation services to suit your needs. Whether you need to transport a bike, motorcycle, or car, we can help you get your vehicle where it needs to go. They pride themselves on providing reliable and affordable service, so you can rest assured that your vehicle will arrive safely and on time.


Looking to ship furniture but worried about the cost? Citizenshipper may be a good option for you. This company connects people who need items shipped with available drivers. Simply list your item(s) on the Citizenshipper website, and interested drivers will submit bids. You can then review the bids and choose the driver you want to work with. One advantage of using Citizenshipper is that you can often get your furniture shipped for less than it would cost to hire a professional shipping company. Another advantage is that you can typically arrange for pick-up and delivery within a few days.

CitizenShipper, with its peer-to-peer marketplace, provides an option that is more cost-effective and a valid alternative to other Uber for moving apps.

If you purchase or sell furniture online, or if you are relocating to another state, this is an excellent choice for you to consider.

It doesn't matter whether you need assistance moving antiques, or any other huge piece of furniture; you'll have no trouble finding a trained expert who can assist you.


Looking for boat transporters? Citizen Shippers provide transport boats of all sizes and types such as speedboats, catamarans, yachts, jet skis

You may discover local drivers that are able to provide long distance transportation and carry your boat from a storage facility to a port in the area using this service, which is useful if you are moving or selling your boat.

3. How Safe Is It To Use The Website And Are There Any Risks

Is Citizenshipper safe? Yes. The company takes security very seriously and has implemented a number of measures to ensure that both the shippers and the drivers are safe.

Some of the safety features include:

  • All users must verify their identity with citizenshipper before they can use the platform. This is done by providing citizenshipper with a government-issued ID.
  • All drivers on the platform are background checked.
  • Shippers and drivers are able to rate and review each other after every transaction. This helps to ensure that only quality users are using the platform.
  • Citizenshipper has a team of customer support representatives who are available 24/0 to answer any questions or concerns you may have.

In addition to these safety features, citizenshipper also offers insurance for all items that are shipped through their platform. This insurance covers up to $500 per item, which should cover most items that are shipped.

How Does CitizenShipper Work?

As we said, Citizenshipper is an online community that connects people who need shipping services with willing drivers.

The process is simple: those in need of shipping services post a request on the site, including information about the item to be shipped and the desired delivery date.

Drivers can then browse the requests and choose to provide a quote for shipping services. Once a driver has been selected, they will pick up the item and deliver it to the requested location. Throughout the process, both parties can communicate with each other through the Citizenshipper platform, ensuring that everyone is on the same page. As a result, CitizenShipper provides an easy way for people to get their items shipped without having to worry about the logistics.

Summarizing: Detailed instructions for each phase of the procedure are provided below.

  1. The first thing you need to do is sign up for CitizenShipper and provide information about your cargo. It is a comprehensive listing, and in addition to identifying where the pickup and drop-off locations are, you have the option of adding extra criteria that the transport provider has to fulfill.
  2. The next step is for CitizenShipper to distribute your request to several transporters in the area that fulfill your requirements
  3. Get a quote for your next shipment to see how much you could save by using citizenshipper. These independent contractors will evaluate your project, place a bid on it and send you a quote.
  4. After that, you will be able to go through the various offers that were submitted to you. The transport providers on CitizenShipper each have full profiles, where users may learn more about them and check ratings and reviews left by previous customers. You will also have the ability to evaluate and contrast the prices that other drivers propose for the task.
  5. After you have decided on a driver, you will be able to connect with them by text message or by phone. When you and the driver have agreed on a time and day for the pickup, the driver will go there. They will carry your item to its destination and keep you informed with any relevant information along the way.
  6. The payment system will vary based on the individual driver. Some drivers may like to be paid in full before shipping out the item, while others may demand to be paid a percentage of the total in front.
citizenshipper fees

How Much Does It Cost To Ship Packages With Citizenshipper

Now that we’ve answered the question “Is citizenshipper safe?”, let’s take a look at the costs associated with using their platform.

There are three main cost components when using citizenshipper: the price of shipping, the citizenshipper fee, and any additional fees (such as insurance).

The price of shipping is set by the driver and is based on a number of factors such as the distance to be traveled, the size and weight of the item, and any special requirements (such as expedited shipping).

The citizenshipper charge is proportional to the driver's quoted price, which in turn depends on the weight and size of the things being sent.

This standard shipping fee changes depending on the items you are shipping.

There may also be additional fees associated with your shipment, such as insurance fees or expedited shipping fees. These fees will be displayed to you before you confirm your shipment, so you will always know the total cost upfront.

What Are People Saying About Their Experiences With Citizenshipper?

The company has been in business for over 10 years, and they have an excellent reputation.

Let's take a look at some of the positive as well as the negative reviews.

Positive Reviews

Their customers say that they had a great experience with the door-to-door transportation company, and they highly recommend them.

An user says that the staff was very professional, the driver was very courteous and that he kept them informed throughout the process with calls, texts, and pictures of the puppy. They also appreciate that the company offers a money-back guarantee if something goes wrong. Overall, people are very happy with their experience with CitizenShipper, and they would recommend them to others.

Negative Reviews

However, it's important to note that using Citizenshipper does come with some risks. Drivers are not professionals, so there's always a chance that something could go wrong. As such, it's important to carefully review drivers' profiles before selecting one, and to make sure you're comfortable with the risks involved.

Someone on Trustpilot says:

They put crooked "drivers" onto their site, who wait until the last moment to demand a deposit and then fail to show up. CitizenShipper then takes no responsibility for these folks they "vet" for their site, then they offer to refund their fee but don't! In fact, they stop returning emails completely. AVOID THIS SITE and do NOT employ their drivers. I'm going to guess that they even purge all of the bad reviews of their drivers because without drivers, even fraudulent ones, they won't earn their booking fee. SCAM!

Is It a Coupon Code for Citizenshipper?

Looking for a Citizenshipper promo code? You've come to the right place!

First of all, you can earn rewards by referring new shipping customers.

Finally, we've gathered all of the best coupons and discounts in one place, so you can save on your next shipment. Just enter the code EXT10SHP at checkout to get started. (terms apply)

Citizenshipper Faq

How Can I Pay for my Shipment?

Some drivers take Venmo and Apple Pay in addition to cash, checks, and major credit cards.

We advise only utilizing chargeback-enabled payment processors if your transportation provider requires a down payment (credit cards, PayPal, etc.) If you must make an immediate payment, think twice before sending funds using direct money transfer services like Moneygram or Western Union. You can't contest a payment after it's been made with them since they're irrevocable.

What Is The Citizenshipper Cancellation Policy?

Plans can change and you should always beware of the Citizenshipper cancellation policy.

One or more of the following may prevent you from receiving a refund:

  • You decided to change your mind after booking a driver and even paying the charge.
  • You've decided to send an item on your own, but you still need to hire a driver and pay the associated charge.
  • A buddy offers to send the item for you, but you have paid for a driver.
  • You've scheduled a pick-up or delivery with a driver and paid the associated charge, but the item doesn't match the description on your shipping ad.

Are there Other sites like citizenshipper?

Best Citizenshipper alternatives include:

Should You Use Citizenshipper To Ship Your Packages

Overall, citizenshipper is a legit and safe company that can save you money on shipping costs. The key is to compare the prices of citizenshipper with traditional shipping companies such as UPS or FedEx. In many cases, citizenshipper will be cheaper but it really depends on the individual shipment.

You may also sign up to be a driver with CitizenShipper in your spare time to bring in some more income.

I hope this citizenshipper review has been helpful. If you have any questions, feel free to send an email and I will do my best to answer them. Thanks for reading!

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